Apply Now: UIF Client Service Officer Vacancies 2025 – 58 Posts

The Unemployment Insurance Fund (UIF) invites suitably qualified applicants to apply for Client Service Officer Vacancies (X58 Posts) across multiple labour centres in KwaZulu-Natal. The salary for this role is R269 499 per annum, and the closing date for applications is 12 September 2025.

If you are passionate about helping people, providing excellent customer service, and want a stable government position, this opportunity is perfect for you.

About the UIF Client Service Officer Role

Client Service Officers are the first point of contact for members of the public seeking UIF services. Your role will involve assisting applicants with unemployment benefits, processing forms, and ensuring smooth administration at labour centres. You will play a key role in supporting communities during times of need, making a meaningful impact in people’s lives.

This position is ideal for individuals who enjoy interacting with people, solving problems, and working in a structured office environment.

Available Posts and Locations

There are 58 posts available across various centres in KwaZulu-Natal:

Chatsworth Satellite Office: X5 Posts
Dundee Labour Centre: X6 Posts
Estcourt Labour Centre: X2 Posts
Kokstad Labour Centre: X7 Posts
Ladysmith Labour Centre: X4 Posts
Newcastle Labour Centre: X4 Posts
Pinetown Labour Centre: X6 Posts
Prospecton Labour Centre: X2 Posts
Richmond Labour Centre: X1 Post
Stanger Labour Centre: X1 Post
Ulundi Labour Centre: X1 Post
Jozini Satellite Office: X6 Posts
Verulam Labour Centre: X4 Posts
Phoenix Satellite Office: X4 Posts
Vryheid Labour Centre: X5 Posts

Minimum Requirements

Applicants must meet the following requirements:

Matric/Grade 12 certificate.
Knowledge of the Unemployment Insurance Act, UIF Regulations, Public Financial Management Act, Protection of Personal Information Act (POPIA), Treasury Regulations, Batho Pele Principles, UIF and Department of Labour policies.
Skills in interviewing, communication (verbal and written), computer literacy, conflict management, time management, customer relations, and analytical thinking.
Ability to interpret legislation, provide customer service, and handle administrative tasks efficiently.

Key Responsibilities

The primary duties of a Client Service Officer include:

Screening and assisting applicants for UIF benefits.
Processing applications and payment contribution forms.
Performing general administrative tasks to support labour centre operations.
Ensuring adherence to UIF and departmental policies.
Maintaining accurate records and reporting.

This role requires individuals who are detail-oriented, customer-focused, and capable of working under pressure while maintaining professionalism.

How to Apply

Applications can be submitted online or hand-delivered at the respective labour centres. All online applications must include:

A completed Z83 application form (new version).
A detailed CV in PDF format (one document).

Important: JPEG images or incomplete applications will not be accepted. Applications must indicate the correct job title and reference number in the subject line of the email.

Here are the application contacts for each labour centre:

Dundee: Jobs-KZN4@Labour.gov.za
Estcourt: Jobs-KZN18@Labour.gov.za
Kokstad: Jobs-KZN1@Labour.gov.za
Ladysmith: Jobs-KZN5@Labour.gov.za
Newcastle: Jobs-KZN20@Labour.gov.za
Pinetown: Jobs-KZN11@Labour.gov.za
Prospecton/Chatsworth: Jobs-KZN17@Labour.gov.za
Richmond: Jobs-KZN2@Labour.gov.za
Stanger: Jobs-KZN10@Labour.gov.za
Ulundi/Jozini: Jobs-KZN3@Labour.gov.za
Verulam/Phoenix: Jobs-KZN25@Labour.gov.za
Vryheid: Jobs-KZN29@Labour.gov.za

Hand-delivered applications must be submitted to the relevant Deputy Director office as listed above.

Closing Date

All applications must be received by 12 September 2025:

Walk-in applications: 16:00
Online applications: 00:00

Late submissions or incomplete applications will not be considered. Only shortlisted candidates will be contacted for interviews.

Why You Should Apply

Working as a Client Service Officer at UIF provides an excellent opportunity to gain government work experience, serve your community, and grow your professional career. This role is perfect for individuals who are organized, customer-focused, and eager to contribute to the public service.

If you want a career that makes a difference and offers long-term growth, this is your chance. Don’t wait – submit your application before the closing date.

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