CYA Global General Worker/Merchandiser Jobs

CYA Global invites suitably qualified applicants to apply for a General Worker/Merchandiser vacancy at its store in China Mall, Johannesburg. The position is suitable for people with strong retail and merchandising experience who enjoy working with customers, keeping shelves organised and making sure a store looks clean and presentable.

The advertised pay for the position is R30.23 per hour. Applicants should be prepared to work weekends and public holidays and must have reliable transport.

If you have several years of retail experience and know your way around merchandising, this could be a job opportunity worth checking out.

About the CYA Global General Worker/Merchandiser Job

CYA Global operates a retail department store that sells a wide range of products. Customers can find items across different categories, including homeware, home décor, party accessories, stationery, toys, sports products, pet accessories, and health and beauty products.

The company has an opportunity available for a General Worker/Merchandiser at its store located at China Mall in Johannesburg.

The successful candidate will report to the Supervisor or Store Manager and will help with several important store activities.

This is a hands-on retail position. You will be expected to help unload deliveries, place stock on shelves, assist customers, keep the store clean and make sure products are correctly priced and displayed.

What Will You Do as a General Worker/Merchandiser?

The General Worker/Merchandiser will have several daily responsibilities.

Your duties will include:

• Offloading incoming stock.
• Packing stock onto shelves.
• Merchandising products.
• Assisting customers on the shop floor.
• Keeping the store neat and tidy.
• Barcoding products.
• Pricing stock.
• Performing general cleaning duties.
• Supporting other store activities when required.

Because the role includes different responsibilities, you should be comfortable staying active and moving between tasks during your working day.

Offloading Stock

One of your main responsibilities will be helping with stock deliveries.

You may need to assist with offloading stock when new products arrive at the store.

This requires someone who is physically able to handle practical work and understands the importance of treating stock carefully.

Products need to be moved safely so that they are ready to be placed in the correct areas of the store.

Packing Shelves and Merchandising

Merchandising is a major part of this job.

You will help pack products onto shelves and make sure merchandise is displayed properly.

Good merchandising can make it easier for customers to find what they are looking for. It can also help the store maintain a clean and organised appearance.

The successful candidate should therefore pay attention to where products are placed and make sure shelves remain neat.

Previous Merchandising Experience Is Important

CYA Global requires applicants to have at least 2–3 years of merchandising experience.

This is an important requirement, so candidates should make sure their CV clearly shows their previous merchandising duties.

If you have worked in a supermarket, department store, clothing store, hardware shop or another retail environment where you were responsible for displaying stock, that experience may be relevant.

Assist Customers on the Shop Floor

The job is not only about stock.

You will also be expected to assist customers while they are shopping.

This could mean helping customers find products, answering basic questions or directing them to the right area of the store.

For this reason, you should enjoy dealing with people and have good communication skills.

A friendly and helpful attitude can make a big difference to a customer’s shopping experience.

Keep the Store Neat and Tidy

A clean and organised store is important in retail.

As part of your duties, you will help make sure the store remains neat and tidy throughout the day.

You may need to:

• Pick up items that are out of place.
• Keep shelves organised.
• Assist with cleaning.
• Make sure products are displayed properly.
• Help maintain a pleasant shopping environment.

You should take pride in the appearance of your work area and be willing to help wherever needed.

Barcoding and Pricing Stock

Another responsibility will be barcoding and pricing stock.

You may need to make sure products have the correct barcode and price information.

Accuracy matters here because incorrect pricing can create confusion for customers and staff.

You should therefore pay attention to details when handling products and checking labels.

Cleaning Duties

The General Worker/Merchandiser will also perform cleaning duties.

This means the successful candidate needs to be comfortable helping with general cleaning when required.

Cleaning is an important part of keeping a retail store safe, organised and welcoming to customers.

CYA Global Job Requirements

Before applying, make sure you meet the main requirements for the position.

Retail Experience Is a Must

CYA Global states that retail experience is a must.

Applicants should have experience working in a retail environment and understand how a busy store operates.

3–4 Years’ Customer Service or Retail Experience

The company is looking for candidates with 3–4 years of experience in customer service or retail.

This means the position is better suited to someone who already has experience rather than someone entering the retail industry for the first time.

2–3 Years’ Merchandising Experience

You should also have at least 2–3 years of merchandising experience.

Candidates should highlight this experience clearly on their CV, especially if they have been responsible for shelf packing, product displays, pricing or stock presentation.

Other Requirements

Applicants should also have:

• Good communication skills.
• A customer-focused attitude.
• A clear criminal record.
• Reliable transport.
• The ability to work as part of a team.
• The ability to work weekends.
• The ability to work on public holidays.

Because retail stores can be busy during weekends and public holidays, applicants need to be flexible with their availability.

Customer Service Skills Matter

Even though the job includes physical and merchandising duties, customer service is also an important part of the position.

You should be comfortable approaching customers, listening to their questions and helping them where possible.

A customer-oriented person understands that shoppers should be treated with respect and patience.

Good communication can also help you work better with your colleagues and managers.

Teamwork Is Important

The General Worker/Merchandiser will report to the Supervisor or Store Manager and work alongside other employees.

You should therefore be comfortable working as part of a team.

Retail work often involves several employees handling different responsibilities at the same time. Helping your colleagues when necessary can help the store operate more smoothly.

Reliable Transport Is Required

Applicants must have reliable transport.

This is particularly important because you may be expected to work weekends and public holidays. You need to be able to get to and from work reliably according to your scheduled shifts.

What Type of Person Could Succeed in This Role?

The ideal candidate should be:

• Experienced in retail.
• Experienced in merchandising.
• Customer-focused.
• Friendly and approachable.
• Reliable.
• Hardworking.
• Comfortable with physical work.
• Able to communicate clearly.
• Comfortable working in a busy store.
• Able to follow instructions.
• Willing to work weekends and public holidays.
• A good team player.
• Able to keep shelves and work areas neat.

If you enjoy working with people and products and already have solid retail experience, this could be a good match.

CYA Global General Worker/Merchandiser Salary

The advertised remuneration for this position is:

R30.23 per hour

The position is based at China Mall, Johannesburg.

Candidates should consider their transport arrangements and availability before applying, particularly because weekend and public holiday work is required.

How to Prepare Your CV

Before applying online, make sure your CV clearly shows your relevant experience.

It would be useful to include:

• Your retail experience.
• Your customer service experience.
• Your merchandising experience.
• Previous employers.
• Your main responsibilities in previous retail roles.
• Your education and qualifications.
• Your contact details.

If you have 2–3 years or more of merchandising experience, make sure this is easy for the recruiter to see.

Apply for the CYA Global General Worker/Merchandiser Vacancy

If you meet the requirements and are interested in working as a General Worker/Merchandiser at China Mall in Johannesburg, you can apply online.

Company: CYA Global
Position: General Worker/Merchandiser
Location: China Mall, Johannesburg
Pay: R30.23 per hour
Retail Experience: Required
Merchandising Experience: At least 2–3 years
Customer Service/Retail Experience: 3–4 years
Transport: Reliable transport required
Weekend/Public Holiday Work: Required

This opportunity could suit an experienced retail worker who is comfortable with merchandising, customer service, stock handling and keeping a busy store looking its best. If that sounds like you, check the application requirements carefully and submit your application online.