CYA Global General Worker / Merchandiser Vacancies – A Retail Opportunity You Don’t Want to Miss

CYA Global invites suitably qualified applicants to apply for their General Worker / Merchandiser Vacancies (Multiple Posts) at their modern concept store based at Design Quarter Shopping Centre, William Nicol Drive. This is an exciting opportunity for candidates with retail and merchandising experience who enjoy hands-on work in a stylish, customer-focused environment.

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A Fresh Retail Opportunity in a Modern Homeware Store

CYA Global is opening doors to a new and exciting retail experience. Their concept store is a state-of-the-art homeware destination designed to compete with some of the best homeware retailers in the country. The store is built around quality products, strong visual presentation, and excellent customer service.

For job seekers who enjoy working in retail, staying active on the shop floor, and being part of a growing store, this General Worker / Merchandiser role offers a solid opportunity. You will be working in a well-located shopping centre with steady foot traffic and a team that values reliability and customer care.

The successful candidate will report directly to the Store Manager and will play an important role in keeping the store well-stocked, visually appealing, and customer-ready at all times.

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What the General Worker / Merchandiser Role Is About

Main Purpose of the Job

The main purpose of this role is to support the daily store operations by assisting with stock handling, shelf packing, merchandising, and customer service. You will help ensure that products are neatly displayed, shelves are fully stocked, and customers receive friendly and helpful assistance.

This role suits someone who enjoys practical work, staying busy, and interacting with customers throughout the day.

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Daily Duties and Responsibilities Explained Simply

Customer Service Support

Customer satisfaction is an important part of this role. You will be expected to interact with customers in a polite and helpful manner.

Your customer-related duties will include:

• Assisting customers with their purchases.
• Helping customers find the right products in-store.
• Providing basic product information when customers ask questions.
• Making customers feel welcome and supported while shopping.

Good communication and a positive attitude help create a pleasant shopping experience.

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Merchandising and Shelf Packing

Visual presentation plays a big role in retail, especially in a homeware store.

Your responsibilities will include:

• Packing shelves neatly and correctly.
• Making sure products are displayed according to store standards.
• Replenishing stock as shelves become empty.
• Ensuring displays are tidy, attractive, and easy for customers to browse.

Strong merchandising helps boost sales and keeps the store looking professional.

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Stock Handling and Receiving

This role also involves physical work related to stock management.

You will be required to:

• Offload delivery trucks when stock arrives.
• Unpack stock carefully and efficiently.
• Move stock from the receiving area to the shop floor or storeroom.
• Ensure stock is handled safely to avoid damage or loss.

Being organised and physically capable is important for this part of the job.

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Experience and Qualifications Required

To be considered for the General Worker / Merchandiser position, candidates must meet the following requirements.

Essential Experience

• 2 to 3 years of experience in customer service.
• Previous retail experience is essential.
• Merchandising experience is essential.

Candidates with hands-on retail exposure will adapt more easily to the store environment.

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Skills and Personal Qualities Needed

CYA Global is looking for candidates who are reliable, customer-focused, and ready to work.

You should have:

• Good communication skills.
• A customer-centric mindset.
• The ability to work well as part of a team.
• Attention to detail when packing and merchandising shelves.
• A clear criminal record.
• Willingness to work weekends and public holidays.
• Reliable transport to and from work.

Retail hours often include weekends and holidays, so flexibility is very important.

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Work Environment and Expectations

This role is based in a busy shopping centre environment. You will be on your feet for most of the day, working with stock and customers. The pace can be fast, especially during peak shopping times, so being able to work under pressure is an advantage.

Teamwork is important, as you will be working closely with store management and other staff members to keep the store running smoothly.

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Pay Rate and Remuneration

CYA Global offers the following remuneration package:

• Hourly Rate: R28.79 per hour

This makes the role suitable for candidates looking for steady retail income with consistent working hours.

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Why This Job Is Worth Considering

If you enjoy retail work, merchandising, and customer interaction, this role offers a chance to work in a modern homeware store with strong visual appeal. It allows you to use your existing retail skills while gaining experience in a concept store that aims to stand out from competitors.

The location at Design Quarter Shopping Centre also provides a professional working environment with good exposure to retail customers.

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Final Notes for Applicants

This role is ideal for dependable individuals who take pride in their work and understand the importance of good customer service and neat merchandising. If you meet the requirements and are ready to commit to retail hours, this opportunity could be a good next step in your retail career.

Make sure your application highlights your retail, customer service, and merchandising experience clearly to improve your chances of success.