Dis-Chem Pharmacies Retail Store Assistant Vacancies

Dis-Chem Pharmacies invites suitably qualified applicants to apply for their Retail Store Assistant Vacancies (Multiple Posts) at the Die Boord store in Stellenbosch. The closing date for applications is 02 February 2026. This opportunity is ideal for candidates who enjoy retail work, customer service, and structured store operations within a trusted national brand.

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Why This Retail Store Assistant Role Is Worth Looking At

Dis-Chem Pharmacies is one of South Africa’s most well-known pharmacy and health retail chains. The company is respected for its professional standards, strong customer focus, and clear systems that help stores run smoothly every day. Working at Dis-Chem gives you exposure to a fast-moving retail environment where teamwork, accuracy, and customer care are taken seriously.

The Retail Store Assistant position is not just about standing at a counter. It plays an important role in making sure the store runs properly, customers are assisted quickly, and administrative tasks are handled according to company rules. If you enjoy being organised, helping people, and working with numbers and systems, this role could be a good match.

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What the Retail Store Assistant Role Is About

Main Purpose of the Job

The main purpose of the Retail Store Assistant role at Dis-Chem Die Boord is to support the overall management of the store. This includes helping with daily operations, customer service, and administrative tasks while following Dis-Chem’s policies and procedures.

You will assist in making sure the store operates efficiently, customers are satisfied, and all records and transactions are handled correctly.

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Key Duties and Responsibilities Explained Simply

Customer Service and Communication

Customer care is a big part of this role. You will be expected to interact with customers in a professional and helpful manner at all times.

Your responsibilities will include:

• Managing and reporting customer compliments and complaints to store management.
• Building a professional and respectful relationship with customers.
• Handling customer stock queries and making sure they are resolved.
• Giving customers feedback when required and keeping communication clear.
• Assisting customers with general enquiries and directing them to the correct departments when needed.

Good communication skills and patience are important, especially when dealing with customer concerns.

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Point of Sale and Cash Control Duties

Handling money and transactions accurately is a key responsibility.

You will be required to:

• Work within the company’s customer turnover per hour target.
• Manage shorts and overs at the point of sale, including cash floats.
• Process refunds and returns correctly according to store rules.
• Ensure back shopping and returned items are handled properly.
• Prepare daily run reconciliations to balance sales and cash records.
• Order, receive, and manage branch change to ensure cashiers always have enough change.

Attention to detail is very important in this area to avoid errors and losses.

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Stock Control and Receiving Support

Retail Store Assistants also help with stock-related tasks to ensure the store stays organised and compliant.

Your duties will include:

• Verifying deliveries and checking invoices for accuracy.
• Assisting the Receiving Manager with Distribution Centre claims.
• Logging claims correctly on the Distribution Centre claims system.
• Managing and controlling high-risk stock.
• Making sure returned goods and damaged stock are handled according to procedure.

Proper stock control helps protect the store and ensures products are always available for customers.

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Administrative and Operational Support

This role involves working with documents and store records on a daily basis.

You will help with:

• Maintaining accurate document control, including floats, petty cash, and cash on hand.
• Ensuring all paperwork is filed and stored correctly.
• Maintaining good communication between departments and relevant parties.
• Supporting store operations during busy periods and deadlines.

Being organised and reliable is essential in this part of the job.

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Minimum Requirements to Apply

To be considered for this Retail Store Assistant position, you must meet the following requirements.

Essential Requirements

• Grade 12 / Matric certificate.
• Basic computer skills, including Word, Excel, and Outlook.
• Experience working in a retail environment.
• Basic knowledge of SAP systems is an advantage.

Candidates who already understand retail systems and store operations will adapt faster to the role.

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Skills and Personal Qualities Needed

Dis-Chem is looking for candidates with the right attitude and work ethic.

Essential Competencies

• Good retail administration and operational knowledge.
• Strong customer service skills.
• Ability to work well as part of a team.
• Leadership and basic management ability.
• Honesty and trustworthiness.
• Ability to work under pressure.
• Ability to meet deadlines consistently.

These skills help ensure the store runs smoothly, even during busy times.

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Special Conditions of Employment

Applicants must meet the following conditions:

• Must be a South African citizen.
• Clear criminal and credit record.
• Must pass MIE checks.
• Valid driver’s license and/or own reliable transport.

These conditions are important for compliance and reliability.

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Salary and Benefits Offered

Dis-Chem offers competitive and structured benefits to successful candidates.

These include:

• Market-related salary.
• Medical aid.
• Provident fund.
• Staff account benefits.

These benefits make Dis-Chem an attractive employer in the retail sector.

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Important Notes for Applicants

Only successful applicants will be contacted. If you have not been contacted within two weeks after the closing date, please consider your application unsuccessful.

If you meet the requirements and are looking for a stable retail opportunity with growth potential, the Dis-Chem Pharmacies Retail Store Assistant position in Stellenbosch is worth applying for before the closing date.