Dis-Chem Pharmacies Retail Store Assistant Vacancy

Dis-Chem Pharmacies invites suitably qualified applicants to apply for their Retail Store Assistant Vacancy at the Upington store. The closing date for applications is 10 January 2026. This opportunity is ideal for individuals who enjoy working with people, have an interest in retail, and want to grow their career within one of South Africa’s most trusted pharmacy and retail brands.

Dis-Chem is well known across the country for quality service, affordable healthcare products, and strong customer relationships. Working at Dis-Chem is not just about standing behind a counter. It is about helping customers, supporting store operations, and being part of a team that plays an important role in the community. If you are reliable, organised, and enjoy a fast-paced work environment, this role could be a great match for you.

This Retail Store Assistant position is based in Upington and focuses on both customer service and store administration. The role gives you exposure to many parts of the store, helping you build strong retail skills that can support long-term career growth.

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What the Retail Store Assistant Role Is About

The main purpose of this role is to assist with the daily running of the store. This includes operational duties, administrative tasks, and customer service responsibilities. You will work closely with management and other team members to make sure store standards are met at all times.

Dis-Chem follows strict policies and procedures to ensure accuracy, honesty, and excellent service. As a Retail Store Assistant, you will be expected to follow these rules carefully while keeping customers satisfied and supported.

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Minimum Requirements to Apply

Dis-Chem is looking for candidates who meet the following essential requirements:

Education

• Grade 12 / Matric

Skills

• Basic computer skills, including Word, Excel, and Outlook
• Basic knowledge of SAP will be an advantage

Experience

• Previous retail experience is required

These requirements ensure that applicants are able to handle both customer-facing and administrative duties.

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Key Duties and Responsibilities

The Retail Store Assistant role includes a wide range of responsibilities that support smooth store operations.

Customer Service and Communication

You will work directly with customers every day. Your duties will include:

• Managing and reporting customer compliments and complaints to management
• Building professional and respectful relationships with customers
• Assisting customers with stock questions and enquiries
• Providing feedback to customers when follow-up is needed
• Referring customers to the correct departments when required

Good communication and a friendly attitude are very important in this part of the role.

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Point of Sale and Cash Control

Handling money accurately is a critical responsibility. You will be expected to:

• Manage shorts and overs at the point of sale
• Control floats and ensure correct cash handling
• Process refunds and returns according to company rules
• Prepare daily run reconciliations
• Order and receive branch change to ensure cashiers always have enough change

Accuracy and honesty are essential, as these tasks directly affect store finances.

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Stock Control and Receiving Duties

The Retail Store Assistant also helps ensure that stock is managed correctly. Your responsibilities will include:

• Making sure returned goods and back shopping are handled properly
• Verifying deliveries and invoices for full accuracy
• Managing and controlling high-risk stock items
• Assisting the Receiving Manager with Distribution Centre claims
• Logging claims on the Distribution Centre claims system

These duties help prevent losses and ensure the store always has the correct stock available.

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Administration and Document Control

You will assist with important administrative tasks, such as:

• Maintaining document control for floats, petty cash, and cash on hand
• Ensuring records are accurate and properly stored
• Maintaining good communication between relevant departments and parties

Strong organisational skills are needed to succeed in this area.

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Skills and Competencies Needed for Success

Dis-Chem is looking for candidates who show the following qualities:

• Knowledge of retail administration and store operations
• Ability to work well in a team
• Strong customer service skills
• Leadership and basic management ability
• Honesty and trustworthiness
• Ability to work under pressure
• Ability to meet deadlines and follow procedures

These skills help ensure that store operations remain efficient and professional.

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Special Conditions of Employment

Applicants must meet the following conditions:

• Must be a South African citizen
• Must have a clear criminal and credit record
• Must pass MIE checks
• Must have a valid driver’s license and/or reliable transport

These conditions are part of Dis-Chem’s standard employment process.

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Salary and Employee Benefits

Dis-Chem offers competitive benefits to its employees, including:

• Market-related salary
• Medical aid
• Provident fund
• Staff account

These benefits help support employees both financially and personally.

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Why Working at Dis-Chem Is a Great Career Choice

Dis-Chem is one of South Africa’s most respected retail pharmacy brands. Working here gives you:

• Job stability within a well-established company
• Valuable retail and administrative experience
• Opportunities to grow and move into higher positions
• A structured work environment with clear systems
• A chance to serve and support the local community

This Retail Store Assistant role can be a strong foundation for a long-term retail career.

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How to Prepare for Your Application

Before applying, make sure your CV is updated and clearly shows your retail experience, customer service skills, and computer knowledge. Be honest and clear about your abilities, as Dis-Chem values trust and professionalism.

Remember, the closing date for applications is 10 January 2026. Late applications may not be considered.

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The Dis-Chem Pharmacies Retail Store Assistant vacancy in Upington is a solid opportunity for individuals who want to work in retail, grow their skills, and be part of a respected national brand. If you meet the requirements and enjoy helping people, this could be the right next step in your career journey.