Empact Group is inviting suitably qualified applicants to apply for Food Services Assistant Vacancies. The closing date for applications is 26 August 2026. If you have Matric, experience in the hospitality industry and enjoy working with food and people, this opportunity could be worth considering.
The Food Services Assistant role involves supporting daily food production and helping with front-of-house and back-of-house activities. The successful candidate will also be expected to follow health and safety rules, maintain good personal hygiene and help provide a high standard of service to customers and clients.
This could be a suitable opportunity for someone who enjoys working in a busy environment and wants to build or grow their experience in the hospitality and food services industry.
Here are the main details applicants should know:
A Food Services Assistant helps with different tasks connected to preparing and serving food.
The role can include work behind the scenes in the kitchen as well as duties in areas where customers and clients are served. Because of this, the successful candidate needs to be flexible and ready to assist wherever support is needed.
The main purpose of the job is to perform a variety of food production tasks while also providing general support to the front and back of house.
This means the employee may have different responsibilities depending on what is happening during the working day.
One of the key parts of the position is helping with food production.
The successful candidate should have a basic understanding of food preparation and be comfortable working around food.
Duties may include supporting the food production process and helping other team members with tasks required to keep food services running smoothly.
Applicants should understand that food preparation requires care, cleanliness and attention to health and safety requirements.
Food Services Assistants may also provide support in the front-of-house area.
Front-of-house work involves interacting with customers and helping create a positive experience for people using the food service.
Customer service experience is listed as an advantage for this position. Applicants who have worked with customers before may therefore find it easier to handle this part of the role.
A friendly attitude and clear communication can be useful when dealing with customers, clients and other employees.
The successful candidate will also provide general support in the back-of-house area.
Back-of-house activities usually involve work that helps food services operate properly behind the scenes. This can include assisting with food production and supporting other team members with daily tasks.
Applicants should be prepared to work as part of a team and assist where needed rather than expecting to perform only one type of task.
Being flexible and willing to help can be important in a busy food service environment.
The minimum education requirement for the position is Matric.
Applicants should have completed Grade 12 and be able to provide accurate information about their education when applying.
A higher qualification is not listed as essential. However, Empact Group states that a Food and Beverage or Culinary Arts qualification would be an advantage.
If you have studied in one of these areas, make sure the qualification is clearly shown on your CV.
One of the most important requirements is working experience in the hospitality industry.
This experience is listed as essential, so applicants should carefully consider whether their previous work experience matches the requirement before applying.
Hospitality experience can provide useful knowledge about working with food, customers, kitchen teams and busy service environments.
Experience in customer service is also an advantage. If you have previously worked directly with customers, make sure this experience is clearly explained on your CV.
Empact Group lists several skills and personal qualities that are important for the Food Services Assistant position.
Applicants should have knowledge of basic food preparation.
You do not necessarily need to be an expert chef for this role, but you should understand basic food handling and preparation and be comfortable assisting with food-related tasks.
Communication skills are important because the employee may need to work with customers, clients and other members of the team.
Being able to listen, understand instructions and communicate clearly can help prevent mistakes and keep the workplace running smoothly.
Food service workers need to take personal hygiene seriously.
Empact Group states that applicants should take pride in their personal appearance and hygiene. This is especially important when working around food and customers.
The successful candidate should maintain a clean and professional appearance and follow workplace hygiene requirements.
Empact Group is looking for people who are passionate about providing a high standard of service to clients and customers.
A positive attitude can make a difference when working in a customer-facing environment. Applicants should be willing to help people, remain polite and professional and contribute to a good customer experience.
The Food Services Assistant will be expected to follow all relevant Health and Safety and Food Safety regulations.
This is an important part of working in a food service environment. Food must be handled responsibly, and employees need to follow the correct workplace procedures.
Applicants should be comfortable following rules and instructions related to food safety, hygiene and workplace safety.
Ignoring safety procedures can create risks for both employees and customers, so attention to these requirements is essential.
This opportunity may suit someone who:
The job may also be suitable for someone who wants to continue building a career in hospitality, catering or food services.
Although a Food and Beverage or Culinary Arts qualification is not listed as essential, having one can give an applicant an advantage.
If you have completed a relevant course, certificate or qualification, include it on your CV. Also mention any practical training or work experience that relates to food preparation, catering, hospitality or customer service.
This can help employers understand the skills you could bring to the position.
Empact Group states that it is committed to Employment Equity in line with legislation.
The company will give first preference to candidates according to its applicable Employment Equity requirements.
Applicants should therefore provide accurate information during the recruitment process.
When applying for a position with Empact Group (Proprietary) Limited, the personal information provided by applicants will be collected and stored for recruitment purposes.
The company states that personal information will be stored securely, including electronically in a database. Where necessary, some information may also be kept in hard copy.
Empact Group states that the information will be stored securely and regularly audited in relation to safety and security, in accordance with the Protection of Personal Information requirements.
Applicants should make sure that the information they provide during the application process is accurate and relevant.
The closing date for the Empact Group Food Services Assistant vacancy is 26 August 2026.
If you have Matric and the required hospitality experience, this could be an opportunity to put your skills to use in a professional food service environment.
Before applying, check that your CV clearly shows your hospitality experience, education and relevant skills. If you have customer service experience or a Food and Beverage or Culinary Arts qualification, include those details as well.
The role requires someone who can work with food, communicate well, maintain high personal hygiene standards and support both front-of-house and back-of-house activities.
For applicants who enjoy hospitality and want to continue developing their experience in food services, this opportunity could be a useful step towards building a stronger career in the industry.
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