Fidelity ADT Receptionist Vacancy

Fidelity ADT invites suitably qualified applicants to apply for their Receptionist Vacancy. The closing date for applications is 17 December 2025. If you have been searching for a stable job where you can grow, improve your skills, and join a respected security company, this opening might be exactly what you need. Many young people overlook receptionist roles because they assume it’s just about answering phones, but at Fidelity ADT, this position comes with real responsibility and a chance to build a strong career foundation.

What This Role Is Really About

The Receptionist role at Fidelity ADT is more than sitting at the front desk. You become the first point of contact for the branch, meaning people rely on you to guide them, answer questions, and keep the office running smoothly. The job focuses on handling important administrative tasks that help the branch operate without any confusion or delays. If you enjoy being organised and helping others, this is a great fit.

What You Need Before Applying

Fidelity ADT is clear about what applicants must have before applying. These basic requirements help the company choose people who can handle the responsibilities of the job. Below are the key things you should have:

Minimum Requirements

You must have a clean criminal record. Since the company works in the security industry, trust and honesty are extremely important.
You also need a Matric certificate, which proves you have completed basic schooling.
Finally, you must be able to work on a computer, especially Microsoft Word, Outlook, and Excel. These programmes are used every day in the role, from writing emails to updating documents.

If you already know how to use a computer or have worked in an office before, that will make things even easier for you.

What You Will Be Doing Daily

The Receptionist position at Fidelity ADT involves several tasks that keep the office organised and professional. Below are the main duties you can expect:

Managing Documents and Files

You will take care of the filing system and make sure documents are stored properly. Good organisation helps everyone in the office work faster and avoid mistakes.

Supporting the Branch Manager and Team

You will assist the Branch Manager and the rest of the staff with different admin requests. This can include preparing documents, arranging information, or helping with office tasks.

Handling Calls and Enquiries

As the person at the front desk, you will answer phone calls, take messages, and help people who visit the office. This means you must communicate clearly and confidently.

Working With Payroll Information

You will also help load leave forms, overtime sheets, and other payroll documents on the company’s e-services system. This requires accuracy because the team’s pay depends on it.

Managing Purchase Orders

Another important duty is issuing purchase orders when needed. This helps the branch get the materials or services required for daily operations.

What Kind of Person They Are Looking For

Even though skills matter, Fidelity ADT also looks at your personality. They want someone who brings good energy into the office and can be trusted with important tasks.

Personality Qualities That Stand Out

You must be honest and reliable.
You should communicate well and express yourself clearly.
You need to be self-motivated, meaning you do not wait for someone to push you to work.
You must pay attention to detail because small mistakes can cause big problems in admin roles.
Good customer service skills are important since you will deal with people every day.
You must also be able to work without constant supervision.

Skills That Make You a Strong Candidate

Fidelity ADT values people who are willing to learn and improve themselves. Here are the core strengths they believe help someone succeed in this role:

Core Competencies

Self-development and a desire to grow.
Strong communication skills.
A customer-focused mindset.
Ability to work well in a team.

A Few Things You Should Know Before Applying

Fidelity ADT mentions that they may decide not to fill the position, even after advertising it. They also encourage applications from Historically Disadvantaged Candidates, Disabled Candidates, and Black Female Candidates. While existing employees may get priority, new applicants still have a strong chance if they meet the requirements.

If you think this role sounds like something you can do, this is a great time to prepare your documents and send in your application before the deadline.