Government Is Hiring 24 Client Service Officers Across SA – No Experience Needed, Just Matric!

The Department of Employment and Labour invites suitably qualified applicants to apply for their Client Service Officer: UIF Vacancies (X24 Posts). The closing date for applications is 30 April 2025 at 16:00 (walk-in) and 00:00 (online).

Are you ready to step into the world of government work with a stable income, professional growth, and the chance to help your community? The Department of Employment and Labour is now hiring Client Service Officers (CSO) across South Africa. With 24 positions available, this is your chance to join a team that helps everyday South Africans access the Unemployment Insurance Fund (UIF).

No previous work experience is required—just a Grade 12 certificate, good communication skills, and the desire to make a difference. Whether you’re fresh out of school or looking for a new direction, this is a golden opportunity to enter the public service space.

📌 Locations With Available Positions:

Here are the labour centres where these 24 jobs are available:

• Thaba Nchu Satellite Office (2 posts)
• Bethlehem Labour Centre (2 posts)
• Sasolburg Labour Centre (2 posts)
• Mogwase Labour Centre (2 posts)
• Vryburg Labour Centre (1 post)
• Potchefstroom Labour Centre (1 post)
• Christiana Labour Centre (1 post)
• Kokstad Labour Centre (2 posts)
• Richmond Labour Centre (1 post)
• Ulundi Labour Centre (1 post)
• Dundee Labour Centre (1 post)
• Ladysmith Labour Centre (1 post)
• Estcourt Labour Centre (1 post)
• Mthatha Labour Centre (3 posts)
• Kariega Labour Centre (3 posts)

With positions open in Free State, North West, KwaZulu-Natal, and Eastern Cape, there’s a good chance you’ll find one near your hometown.

📝 What Will You Do as a Client Service Officer?

As a Client Service Officer (CSO) in the UIF division, your job will be to help people who are applying for unemployment benefits. You’ll be the friendly face clients see when they need support the most.

Here’s what you’ll do on a daily basis:

• Screening Clients: Talk to people when they arrive and figure out what service they need.
• Processing UIF Applications: Help with paperwork and online applications for UIF benefits.
• Registering Payments: Make sure continuation forms are filled out and captured correctly so payments are not delayed.
• General Office Support: Assist with basic admin and office duties to keep everything running smoothly.

🎓 What You Need to Apply

The best part? You don’t need any experience—just these basic requirements:

• Matric / Grade 12 / Senior Certificate
• A positive, helpful attitude
• Good communication skills (written and spoken)
• Computer literacy (able to work with emails and basic systems)
• Strong listening and customer service skills
• Ability to manage time and work with different people
• Professional phone manners

If you’ve been trained in handling interviews or have on-the-job training in any admin system, that’s a bonus!

💼 What Makes This Job Worth It?

This role gives you:

• A starting salary of R269,499 per year
• Real government work experience
• A chance to grow within the Department
• An opportunity to work with people from all walks of life
• Training and support from experienced professionals
• Stability and benefits as part of the public service

📨 How to Apply

Applications must be submitted using the new Z83 form (get it at any government office or download from www.gov.za/documents). You must include:

✅ Completed and signed Z83 form
✅ Updated CV (PDF format only, all in one document)
❌ Do not send photos or JPEGs
❌ Do not send copies of certificates (only needed if shortlisted)

💡 Tip: Make sure the email subject line includes the job title and the correct reference number of the post you are applying for.

Depending on your location, applications should be sent to the correct email or delivered by hand. Each area has its own contact:

Example Email:

• Free State Applications: jobs-fs1@labour.gov.za
• North West Applications: Jobs-NW6@labour.gov.za
• KZN Applications: Use Jobs-KZN1@labour.gov.za to Jobs-KZN6@labour.gov.za depending on the Labour Centre
• Eastern Cape Applications: Jobs-EC6@labour.gov.za or Jobs-EC3@labour.gov.za

🛑 If you send it to the wrong address or forget to attach your documents, your application won’t be considered!

📆 Final Deadline

• Walk-in applications close on 30 April 2025 at 16:00
• Online applications close on 30 April 2025 at 00:00

⚖️ Employment Equity

The Department is committed to employment equity, so they’re looking for people of all races, genders, and those with disabilities. If you’re part of an underrepresented group, your chances may be even higher.

💬 Final Note

If you want a stable job that helps people, doesn’t need years of experience, and puts you in the heart of government services—this is it.

With 24 jobs open across multiple provinces, this is your sign to apply today and take the first step toward a brighter future!