Cure Day Hospitals is a dynamic and energetic company that is expanding rapidly with Twelve (12) operational hospitals. We are looking for a dynamic and energetic RECEPTIONIST AND ADMISSIONS CLERK to join our team.
EMAIL: [email protected]
CLOSING DATE: 2024-08-06
KEY OUTPUTS
- Maintains client service principles to ensure client expectations are met.
- Management of hospital telephone switchboard.
- Liaison with client queries in an effective manner.
- Opening the hospital at 5h30-5h45 each morning and receiving clients, patients, and visitors.
- Contacting patients to offer information regarding e.g., time of admission and documentation needed.
- Responsible for capturing pre-admissions.
- Ensures correct admission and discharge of patients.
- Management of payments made at Reception.
- Assisting patients in obtaining medical authorisation or quotations, if required.
- Billing and finalizing patient files.
- Communicate with unit manager of theatre, Registered Nurse in Ward, and relevant doctors’ rooms regarding cancellations or add on patients.
- Filing of patient files when needed and arrange uplifting of files to Head Office.
- Maintenance and care of the photocopy and label printers and computers installed in Reception.
- Monthly banking.
- Other additional administrative tasks as requested by manager.
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REQUIREMENTS
- A Grade 12 and relevant qualification.
- 1-3 years relevant experience in healthcare environment.
- Basic knowledge of Microsoft Office suite including Excel and Word.
- Willingness to work shifts in accordance with the requirements of the facility.
- Customer-centered mind-set that acknowledges the value of the customer.
- Solid knowledge and application of patient administration systems, policies, and procedures.
- The ability to work under pressure.
- Good interpersonal skills, the ability to deal with people and be in the frontline.
- Ability to plan and organise to ensure that work is completed in an efficient manner.
- The ability to identify and demonstrate company values.
REWARDS
Your contribution to the company will be rewarded with a market-related remuneration package which includes membership of subsidized medical aid, provident funds, leave and a thirteenth (13) cheque.
APPLICATION
Candidates who meet the requirements and wish in applying for this position, can send their comprehensive CV’s to [email protected] , by 06 August 2024. Should you not hear from us one week after the closing date, please consider your application unsuccessful.