All Posts

Lancet Laboratories Opens Admin/Receptionist Roles: Apply Now! (8 Vacancies)

Lancet Laboratories invites suitably qualified candidates to apply for their 8 Admin/Receptionist vacancies for 2024. If you’re looking to step into the healthcare industry while contributing to essential administrative and customer service roles, this is your chance! The closing date for applications is 14 October 2024.

Are you someone who enjoys working in a fast-paced environment and providing excellent service? As an Admin/Receptionist at Lancet Laboratories, you’ll play a crucial part in keeping everything running smoothly while supporting healthcare professionals. These roles are perfect for individuals passionate about healthcare and eager to start their career in a well-established medical laboratory.

What You’ll Need to Apply:

Grade 12 or NQF level 4 qualification (essential)
BSc Degree (advantageous)

Your Key Responsibilities Will Include:

Sample Management: You’ll ensure that all laboratory samples are sorted and distributed following standard operating procedures. This guarantees that they reach the right laboratory for processing quickly and efficiently.

Sample Logging and Queries: You’ll be in charge of registering and tracking samples, managing any queries to ensure accurate and timely sample processing.

Specimen Dispatching: You’ll oversee the dispatch of specimens for testing and ensure that results are returned within the expected turnaround time.

Hospital Rounds: Your role will include collecting samples from hospitals and distributing reports to medical professionals.

Customer Queries and Complaints: If there’s a customer issue, you’ll handle it with care and professionalism, ensuring queries are resolved quickly.

Courier Management: You’ll keep an eye on deliveries, making sure all samples reach the right labs on time and results are returned promptly.

Problem Solving: You’ll tackle any bottlenecks in the pre-laboratory processes, ensuring challenges are resolved efficiently.

Stock and Equipment Management: You’ll monitor stock levels, ensuring there are always enough supplies, and manage equipment cleaning and preparation.

Customer Care: Representing Lancet Laboratories, you’ll interact with patients and medical professionals in a professional and ethical manner. Offering excellent customer service is at the heart of what you’ll do.

Reception Duties: You’ll manage the reception area, directing clients to the appropriate departments and ensuring they receive all the necessary information.

Cash Handling: You’ll receive payments from patients and handle the banking of monies according to standard procedures.

Incident Reporting: You’ll log complaints, follow up on solutions, and ensure tasks are completed within the laboratory information management system.

Document Management: You’ll be responsible for preparing and scanning patient forms into the laboratory’s system, resolving any issues with scanned documents.

You Might Also Like:

What Skills Do You Need?

Strong administrative skills and attention to detail.
Excellent communication skills and the ability to work well under pressure.
Ability to handle sensitive information with confidentiality.
Great interpersonal skills, empathy, and patience to deal with distressed or nervous patients.
A team player who can follow the company’s dress code and maintain professionalism at all times.
Good telephone etiquette and basic numeracy skills.

Why This Role Matters:

Lancet Laboratories provides a crucial service to the healthcare system. By joining their team, you’ll not only help make sure that patients get their results on time, but you’ll also be part of a team that makes a real difference in people’s lives.

How to Apply?

To apply for these exciting opportunities, simply click here to apply. Make sure you submit your application before the closing date.

Click Here To Apply