Job Opportunities

Merchandiser – Pick n Pay Vacancies

Smollan invites suitably qualified applicants to apply for their Merchandiser – Pick n Pay vacancies. The closing date for applications will be communicated during the application process, and interested candidates are encouraged to apply as soon as possible. This opportunity is ideal for individuals who want to build a career in retail, gain hands-on store experience, and work with one of South Africa’s most recognised retailers.

If you enjoy working with products, keeping stores organised, and helping customers have a great shopping experience, this role could be the perfect starting point for your retail journey.


About Smollan and Why It Is a Great Place to Work

Smollan is a well-known company in the retail and sales industry, working closely with leading retailers like Pick n Pay. The company believes strongly that people are its greatest asset. Because of this, Smollan focuses on growth, development, inclusivity, and equal opportunities for everyone.

One of Smollan’s biggest strengths is the Smollan Academy, which offers learning and development programmes designed to help employees grow both professionally and personally. Smollan is especially passionate about developing young talent and giving people the confidence and skills they need to succeed in retail.

When you join Smollan, you are not just taking a job. You are stepping into an environment that supports learning, improvement, and long-term career growth.


What the Merchandiser Role Is All About

A Simple Explanation of the Job

As a Merchandiser at Pick n Pay, your main role is to make sure that stores look neat, attractive, and well-stocked. You help ensure that customers can easily find the products they want and enjoy shopping in the store.

Merchandisers play a very important role in retail because they directly affect sales and customer experience. When shelves are full, prices are correct, and displays look good, customers are more likely to buy.

This role is well suited for people who enjoy being active, working in a fast-paced environment, and learning how retail stores operate on a daily basis.


Your Main Responsibilities as a Merchandiser

Stock Management Duties

One of your key responsibilities will be managing stock. This includes counting stock, recording quantities, unpacking products, and making sure items are placed correctly on shelves. Accurate stock management helps prevent shortages and ensures that popular products are always available.


Visual Merchandising and Store Appearance

You will also be responsible for how the store looks. This means creating neat and attractive displays, following store layouts, and setting up signs or promotional materials that catch customers’ attention.

A well-organised and visually appealing store makes shopping easier and more enjoyable for customers.


Product Maintenance and Pricing

Merchandisers must ensure that products are displayed correctly and priced accurately. You will check price labels, remove damaged or expired items, and make sure shelves are always tidy and up to standard.


Customer Service Support

Although this role focuses on merchandising, customer interaction is still important. You may assist customers with product questions, direct them to the right aisle, or help resolve basic complaints and queries.

Good customer service helps build trust and improves the overall shopping experience.


Teamwork and Collaboration

You will work closely with other store staff, including sales teams and management. Teamwork is important to ensure that store goals are met and daily tasks are completed efficiently.


Store Cleanliness and Organisation

Keeping the store area and storeroom clean and organised is another key part of this role. A clean environment is safer, more professional, and more pleasant for both customers and staff.


What You Need to Apply for This Job

Basic Requirements

To be considered for the Merchandiser position, you must meet the following requirements:

  • A Matric certificate
  • Ability to communicate in English
  • A clear criminal record
  • Must live within 15 km of the job location
  • Must own a smartphone
  • Valid South African ID
  • SARS letter
  • Bank confirmation letter

If your application is successful, you will also be required to have a Vodacom SIM card.


Experience That Will Help You Stand Out

While experience is not always required, candidates with experience in any of the following roles may have an advantage:

  • Merchandiser
  • Retail Assistant
  • Retail Salesperson
  • Sales Advisor
  • Sales Consultant
  • Sales Representative
  • Sales Associate

Previous retail exposure helps you understand store operations and customer needs.


Preferred but Not Mandatory Criteria

The following are advantages but not strict requirements:

  • South African citizenship
  • Previous merchandising or retail experience
  • Strong communication skills
  • Ability to work well with different teams
  • Candidates aged 18 to 65 years

Even if you do not meet all preferences, you are still encouraged to apply if you meet the basic requirements.


Perks of Working as a Merchandiser

This role offers several benefits, especially for those starting out in retail:

  • Opportunity to work with a leading retailer like Pick n Pay
  • Practical experience in merchandising and sales
  • Development of confidence, communication, and retail skills
  • Exposure to real store operations
  • Opportunity for growth through Smollan’s development programmes

This job can open doors to future roles in retail, sales, and store management.


Application Process Explained Simply

Assessments

Applicants will be required to complete a Potential Work Performance Assessment Battery as part of the application process.


Questions You Will Be Asked

During the application, you will be asked questions such as:

  • What smartphone do you own?
  • Do you have a valid Matric certificate?
  • Are you comfortable travelling between stores in your area?
  • Have you been formally employed before?
  • Are you related to anyone at Smollan?
  • Where do you currently live?
  • Can you be contacted telephonically for an interview?

Answering honestly and clearly is very important.


Why This Opportunity Is Worth Applying For

The Merchandiser role at Pick n Pay through Smollan is more than just a job. It is a chance to gain real retail experience, develop useful skills, and build a foundation for a long-term career.

If you are motivated, willing to learn, and ready to work in a busy retail environment, this opportunity could be the first step toward a successful future in retail.

Published by
Ronald Williams

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