Netcare is Hiring X2 Receptionists 2024

Are you passionate about healthcare and delivering top-notch customer service? Medicross Healthcare Group invites qualified individuals to apply for the Medical Receptionist position at our Carlswald Clinic. The closing date for applications is 30 August 2024, so act quickly!

Why Medicross?

Medicross is more than just a healthcare provider; we’re a value-driven organization committed to offering the highest quality primary care to our patients and their families. We believe in a holistic approach to healthcare, underpinned by our core values of CARE, TRUTH, PARTICIPATION, COMPASSION, and DIGNITY. If you share these values and are looking to make a meaningful impact, this opportunity is perfect for you!

What You’ll Do as a Medical Receptionist

As a Medical Receptionist, you’ll be the face of our Carlswald Clinic, welcoming patients and visitors with warmth and professionalism. You’ll handle the entire admissions process, manage queries from various stakeholders, and ensure that every patient feels valued and well cared for from the moment they step through our doors.

Your role is crucial in maintaining the clinic’s reputation for excellent customer service. You’ll be a Brand Ambassador for Medicross, embodying our commitment to person-centered care and ensuring that every interaction reflects our dedication to quality and safety.

Key Responsibilities

• Patient Admissions: Manage the full admissions process, ensuring accuracy and efficiency in handling patient information.
• Customer Service: Provide exceptional, person-centered service that aligns with our values of CARE, TRUTH, PARTICIPATION, COMPASSION, and DIGNITY.
• Administrative Support: Assist with various administrative tasks, including managing the switchboard, processing billing, and handling pay point responsibilities.
• Stakeholder Interaction: Address and resolve queries from patients, families, and other stakeholders promptly and professionally.

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What You Need to Succeed

To be considered for this role, you must meet the following requirements:

• Education: Matric or equivalent NQF level 4 qualification is essential. A Higher Certificate (NQF level 5) is preferred.
• Experience: At least 1-2 years of reception experience in a hospital or clinic environment is required.
• Skills: You should have intermediate computer skills, particularly in MS Word, Outlook, and Excel. Knowledge of Medical Schemes will give you an added advantage.

Why This Role is Important

As a Medical Receptionist at Medicross, you’re not just managing a front desk – you’re playing a pivotal role in the overall patient experience. Your ability to communicate effectively, manage patient information securely, and handle the operational aspects of the clinic will contribute to the smooth running of our healthcare services. This is your chance to be part of a team that makes a real difference in people’s lives.

How to Apply

If this sounds like the perfect role for you, don’t hesitate to apply! Please email your detailed CV to pcdrecruitment@netcare.co.za by 30 August 2024.

By applying for this position, you consent to the processing of your personal information for recruitment purposes, in accordance with applicable data protection and privacy legislation. Rest assured, your information will be handled with the utmost care and used only for the intended purposes.

Only shortlisted candidates will be contacted. If you haven’t heard from us within 30 days of the closing date, please consider your application unsuccessful. However, we will keep your information on our system for 12 months for any future opportunities.

Don’t Miss This Opportunity!

Join Medicross and take the first step towards a rewarding career in healthcare. Apply now and become part of a team that truly cares about making a difference.

Netcare Garden City Hospital – Receptionist

Interested candidates who meet the above criteria are requested to e-mail a detailed CV to
Tshepiso.Manamela@netcare.co.za