Part-Time Shop Assistant vacancies at Toys R Us & Babies R Us SA

Toys R Us and Babies R Us South Africa invites suitably qualified applicants to apply for their Part-Time Shop Assistant vacancies. The closing date for applications is 27 February 2026, so if you’ve been looking for a flexible retail job where you can earn income, gain experience, and work in a fun environment, this is a great opportunity to go for.

This is not just any retail job. Toys R Us and Babies R Us are big international brands, well-known as the “World’s Greatest Toy Stores”. In South Africa they have 60+ stores, including stores outside SA in places like Namibia, Botswana, and Zambia, plus an online store. That means the business is growing and always needs energetic people who can help customers and drive sales.

If you enjoy talking to people, you’re confident, you love working in a busy store, and you want a job where you can improve your selling skills, this could be the perfect part-time role for you.

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What This Job Is About (Simple Explanation)

This job is for a Retail Shop Assistant (Part-Time).

Your main purpose is to:

✅ Maximise sales
✅ Deliver AWESOME customer service
✅ Give customers a WOW shopping experience

So basically, your daily focus will be helping customers on the store floor, answering questions, advising them on toys and baby items, and making sure everything looks clean, neat, and ready for shoppers.

Even if you are still building experience, this job can help you grow fast in retail — especially if you are motivated and serious about targets.

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Why This Job at Toys R Us Is a Big Deal

Many people don’t realise how valuable toy retail experience can be. This job helps you build skills that are useful in almost every industry, such as:

• Customer service confidence
• Selling and communication
• Merchandising (store displays)
• Stock control and stock taking
• Learning how promotions work
• Working with different customers (kids, parents, grandparents)

And because it’s part-time, it can work well for:

• Students
• People who need a second income
• Anyone looking for retail experience
• Job seekers needing a flexible schedule

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Key Skills Toys R Us Is Looking For

Toys R Us wants Shop Assistants who are:

1) Sales Driven

You must enjoy selling and pushing yourself. The store wants people who are not shy to approach customers and help them choose the right products.

2) Fantastic Customer Service

You should be friendly, helpful, and patient — especially because some customers can take time while deciding.

3) Tenacious

This means you don’t give up easily. Even when the store is busy or things get stressful, you stay focused.

4) Highly Motivated and Target Driven

Retail stores often have targets (especially for sales and add-ons). You must be someone who likes achieving goals.

5) Great Communication Skills

You will speak to customers every day, so you must explain products clearly, politely, and confidently.

6) Merchandising

You must help with displays, layouts, promotions, and making sure products look good and attractive in the store.

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What You Will Do Every Day (Key Performance Areas)

Toys R Us has a long list of duties, but here’s the easy breakdown so you can understand exactly what the job involves.

1) Provide AWESOME Customer Service

This is the main goal. Customers must walk out feeling happy and impressed.

You must:

• Smile and greet customers
• Help them quickly
• Make them feel welcome

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2) Help Each Customer With Their Own Shopping Needs

Different customers want different things. Some want:

• Gifts for birthdays
• Baby items for newborns
• Toys for learning
• Fun toys for holidays

You must always put the customer first.

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3) Give Prompt Service (Store Floor + Phone)

You will help customers:

• On the sales floor
• Over the telephone

Fast response is important, especially during peak times.

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4) Advise Customers About Products

You must:

• Find out what the customer wants
• Recommend the right product range
• Explain prices and warranties
• Demonstrate products when needed

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5) Selling + Add-On Sales (Very Important)

This is a big part of retail.

You will be expected to:

• Sell products
• Offer additional products (add-on sales)
• Offer services where needed

Add-on sales helps boost store performance and can make you stand out as a strong employee.

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6) Pricing and Displays Must Be Correct

You will help to ensure:

• Products are priced correctly
• Items are displayed neatly
• Promotions are placed correctly

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7) Promotions Must Be Done On Time

You must ensure:

• Promotions are executed timeously
• Preparation is done in advance
• Advertised sales promotions are implemented correctly

A store with messy promotions loses customers, so this is taken seriously.

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8) Merchandising + Housekeeping Standards

You will follow store standards for:

• Layouts
• Housekeeping schedules
• Clean aisles and tidy shelves

A clean store attracts customers and improves sales.

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9) Stock Taking and Stock Counts

You will assist with:

• Stock takes
• Stock counts
• Reporting fast sellers and slow sellers

This helps the manager understand what is moving and what is not.

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10) Minimise Stock Loss and Expenses

You must help protect the store by:

• Reducing stock loss/theft
• Being careful with company property
• Avoiding unnecessary wastage

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Minimum Requirements (Entry Requirements)

To apply, you must meet these requirements:

✅ Matric Certificate
✅ At least 6 months retail experience
✅ Must have own or reliable transport (because shifts may end late or start early)

Transport is important because part-time retail jobs often include weekend shifts and late shifts.

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Other Important Notes

Toys R Us expects Shop Assistants to also:

• Do other tasks asked by senior management
• Attend mandatory training and service training
• Keep information confidential
• Take part in performance reviews
• Stay updated with current SOPs (rules and procedures)
• Adapt to new technology and new working methods

This shows the company wants serious workers who are ready to learn.

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Closing Date (Apply Before It’s Too Late)

📌 Closing Date: 27 February 2026

Because Toys R Us is a popular brand, many people will apply. If you really want a chance, it’s better to apply early and make sure your CV looks good.

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