Cleaning Jobs

Protea Hotel by Marriott Mowbray – Hotel Cleanliness Expert (Room Attendant) Vacancies

Protea Hotel by Marriott Mowbray invites suitably qualified applicants to apply for their Hotel Cleanliness Expert (Room Attendant) Vacancies (Multiple Posts). The closing date for applications will be shared during the recruitment process. This opportunity is ideal for individuals who enjoy keeping spaces clean, welcoming guests, and being part of a professional hotel team that values quality and pride in service.

This role is not only about cleaning rooms. It is about creating a warm, safe, and comfortable experience for every guest who walks through the hotel doors. If you take pride in your work and enjoy helping others feel at home, this position could be a great fit for you.

Why This Hotel Job Is More Important Than You Think

Many people believe housekeeping is only about cleaning, but in a hotel environment, it plays a huge role in guest satisfaction. A clean, fresh room can turn a normal stay into a memorable one. Hotel Cleanliness Experts are trusted to maintain high standards across the entire hotel.

At Protea Hotel by Marriott Mowbray, every team member contributes to the guest experience. Your work helps guests feel comfortable, relaxed, and eager to return. This role is perfect for people who notice small details and enjoy working in a fast-paced but organised environment.

What Is a Hotel Cleanliness Expert

A Hotel Cleanliness Expert, also known as a Room Attendant, is responsible for keeping guest rooms, public areas, and staff spaces clean, neat, and welcoming. You will move around the hotel completing different tasks that help the hotel run smoothly.

Your daily duties may include cleaning rooms, restocking supplies, responding to guest requests, and making sure all areas meet hotel quality standards. You are trusted to work independently while still being part of a supportive team.

Guest Service Comes First

A big part of this role involves interacting with guests in a polite and friendly way. Hotel Cleanliness Experts are expected to make guests feel welcome at all times.

Your guest-related duties may include:

Greeting guests with a smile and friendly eye contact
Listening carefully to guest requests or concerns
Responding quickly to guest needs and questions
Assisting colleagues to ensure guests receive prompt service
Helping build trust and comfort by being professional and respectful

Guests often remember how they were treated, not just how clean the room was. Your attitude plays a big role in their experience.

Housekeeping Duties and Daily Tasks

Housekeeping duties are at the heart of this role. You will be responsible for maintaining cleanliness and hygiene across the hotel.

These duties may include:

Selecting the correct cleaning products for different surfaces
Using personal protective equipment correctly
Stocking your cleaning cart with linen, amenities, and supplies
Reporting room status and maintenance issues
Following hotel quality and safety standards
Returning equipment to storage areas after each shift
Keeping laundry rooms, linen rooms, and storage areas tidy
Folding clean linen according to hotel standards
Placing safety signs when floors are wet

Attention to detail and consistency are very important in these tasks.

Cleaning Guest Rooms to High Standards

Guest rooms must always meet high cleanliness standards. As a Hotel Cleanliness Expert, you will carefully prepare rooms to ensure guests feel comfortable and relaxed.

Your room-related duties include:

Checking that appliances like TVs and hair dryers work properly
Cleaning bathrooms thoroughly, including floors, sinks, toilets, and showers
Dusting and wiping furniture, walls, and surfaces
Removing rubbish, used linen, and room service items
Replacing sheets, towels, and bathrobes with clean items
Restocking guest amenities such as toiletries, coffee, and tissues
Reporting any damages or missing items to your supervisor

Following proper room entry procedures and respecting guest privacy is always required.

Public Areas and Staff Spaces

Hotel Cleanliness Experts also help keep public and employee areas clean and safe. These spaces are just as important as guest rooms.

Your duties may include:

Cleaning public toilets and staff restrooms
Washing floors using the correct equipment
Cleaning mirrors, windows, and glass surfaces
Dusting furniture, signs, phones, and air vents
Emptying bins and recycling waste correctly
Reporting damaged furniture or lighting issues

A clean public space reflects the hotel’s standards and professionalism.

Communication and Teamwork

Clear and respectful communication is essential in this role. You will work closely with supervisors, managers, and other staff members.

You are expected to:

Speak clearly and professionally to guests and colleagues
Discuss work matters discreetly and respectfully
Support team members and treat everyone with dignity

Teamwork helps ensure the hotel operates smoothly, especially during busy periods.

Safety, Security, and Professional Conduct

Safety is a top priority in the hotel environment. Hotel Cleanliness Experts must follow safety rules and report any hazards immediately.

This includes:

Following safety training and procedures
Handling cleaning chemicals correctly
Reporting accidents or unsafe conditions
Protecting guest privacy and hotel property
Maintaining a clean uniform and professional appearance

These standards help keep both staff and guests safe.

Skills and Personal Qualities Needed

To succeed in this role, candidates should have:

Strong customer service skills
Ability to work well in a team
A positive and respectful attitude
Good attention to detail
Dependability and honesty
A safety-focused mindset

These qualities help build trust with guests and management.

Education and Experience Requirements

The preferred requirements for this role include:

A diploma or equivalent qualification
At least one year of experience in a similar housekeeping or cleaning role

No supervisory experience is required, making this role suitable for individuals looking to grow within the hospitality industry.

Equal Opportunity and Fair Employment

Protea Hotel by Marriott Mowbray is committed to equal opportunity employment. The company values diversity and welcomes applicants from all backgrounds. Employment decisions are made fairly and without discrimination.

Why This Job Can Help Build Your Future

Working as a Hotel Cleanliness Expert gives you valuable experience in the hospitality industry. It helps you develop discipline, customer service skills, and attention to detail. Many people who start in housekeeping go on to grow into senior hotel roles.

If you enjoy working with people, take pride in clean spaces, and want to be part of a respected hotel brand, this role offers a strong foundation for long-term growth.

Apply Now