SANParks Hotel General Worker Attendant Vacancies

SANParks invites suitably qualified applicants to apply for the Hotel General Worker Attendant Vacancies (Multiple Posts) at Golden Gate Highlands National Park. The closing date for applications is 02 March 2026. This opportunity is ideal for individuals who enjoy hospitality work, take pride in cleanliness, and want to work in one of South Africa’s most beautiful protected natural environments.

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Why Working at a SANParks Hotel Is More Than Just a Job

Working for SANParks means being part of an organisation that protects South Africa’s natural heritage while offering unforgettable experiences to visitors from around the world. Hotels and chalets inside national parks are not ordinary workplaces. They are spaces where guests come to relax, explore nature, and create memories.

As a Hotel General Worker Attendant, your work directly affects how guests experience the park. Clean public areas, well-kept facilities, and friendly service help visitors feel welcome, safe, and comfortable throughout their stay.

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Where This Job Is Based

This position is based at Golden Gate Highlands National Park, one of the most scenic national parks in the Free State. The park is known for its golden sandstone cliffs, open grasslands, and peaceful atmosphere.

Successful candidates will work at the hotel and chalets within the park, and accommodation will be provided inside the park, which is a major benefit for employees.

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What the Hotel General Worker Attendant Role Involves

This role focuses mainly on cleaning, housekeeping support, and maintaining public guest areas. You will report to the Housekeeping Supervisor and work closely with other team members to ensure the hotel environment meets tourism and hygiene standards.

Your daily duties will include:

• Cleaning public areas such as reception, lobbies, corridors, lounges, elevators, and restrooms
• Cleaning conference facilities and other guest-accessible spaces
• Performing both routine and deep cleaning according to schedules
• Assisting with room attendant duties in the hotel and chalets when needed
• Making sure guest areas always look neat, clean, and professional

Your work helps ensure that guests feel comfortable from the moment they arrive until the day they leave.

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Additional Responsibilities You Will Handle

Besides cleaning, this role includes general support duties that help the hotel operate smoothly.

These responsibilities include:

• Providing clear handover information to the next shift
• Reporting technical or maintenance problems to management
• Performing minor maintenance tasks when required
• Handing in lost property to housekeeping management
• Signing off daily work schedules
• Using cleaning equipment correctly according to manufacturer instructions
• Using cleaning chemicals safely and according to set standards
• Controlling and checking inventory items
• Assisting with collecting supplies when necessary
• Ensuring guest units have enough stock and supplies
• Completing ad hoc duties as instructed by the supervisor

This role requires responsibility, attention to detail, and the ability to follow instructions carefully.

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Minimum Requirements to Apply

To be considered for this SANParks hotel position, you must meet the basic requirements below. These requirements help ensure that candidates can work safely and professionally in a tourism environment.

You must have:

• Grade 12 (Matric)
• 1 to 2 years’ practical work experience in a general worker role within tourism or hospitality
• Good written and verbal communication skills
• Basic understanding of customer service principles
• Ability to interact politely and professionally with guests
• Knowledge of safe working procedures
• Ability to work well as part of a team

Meeting these requirements gives you a strong chance of being considered for the role.

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Skills and Knowledge That Will Be an Advantage

While not all of these are required, having the following skills will improve your chances:

• Hygiene and cleaning skills
• Experience as a room attendant
• Basic first aid knowledge
• Understanding of tourism service standards
• Knowledge of safety regulations and codes of conduct
• Familiarity with the SANParks Act

These skills help ensure guest safety and maintain high hospitality standards.

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Working Conditions and Salary Information

The remuneration package for this position includes:

• A basic salary based on the Paterson A3 job grade
• Allowances and benefits as outlined in the SANParks HR Tariff Document
• Conditions of service according to SANParks policies

This offers stable employment with benefits under a respected national organisation.

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How to Apply for the SANParks Hotel General Worker Job

To be considered, candidates must apply using the official application link. Applications not submitted through the link will not be accepted.

Documents Required

You must submit:

• A completed application via the online link
• A detailed CV
• A cover letter
• Certified copies (not older than 3 months) of:
  • South African ID
  • All qualifications

Online Application Link

https://forms.office.com/r/bYrRgqfe9U?origin=lprLink

Email and Physical Submission Details

Applications and documents must be sent to:

Golden Gate National Park
Human Resource
Att: Relebohile Mofokeng
Private Bag X 3
Clarens
9707

Email: relebohile.mofokeng@sanparks.org

Alternatively, CVs may be hand delivered to the HR Offices at Golden Gate Highlands National Park between 08h00 and 15h30.

Important:
Only quote “General Worker (Tourism)” in the subject line of your cover letter.

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Closing Date You Must Remember

• Closing Date: 02 March 2026

Late applications will not be considered, so it is important to apply as early as possible.

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Why This Job Is Worth Applying For

This SANParks Hotel General Worker Attendant role offers more than just employment. It gives you the chance to work in a national park, gain hospitality experience, enjoy provided accommodation, and be part of an organisation that values conservation and service excellence.

If you enjoy hospitality work, care about cleanliness, and want a stable job in a unique environment, this opportunity could be the right step forward in your career.