SANParks Is Hiring Room Attendants

South African National Parks (SANParks) invites suitably qualified applicants to apply for Room Attendant Vacancies (Multiple Posts) at Mapungubwe National Park & World Heritage Site. The closing date for applications is 13 February 2026. This opportunity is ideal for individuals with hospitality or tourism experience who are passionate about cleanliness, guest service, and working in one of South Africa’s most beautiful protected areas.

This role offers more than just a job. It gives you the chance to live and work inside a national park while contributing to high tourism standards and guest satisfaction.

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Work Location: Mapungubwe National Park

This position is based at Mapungubwe National Park & World Heritage Site, a world-renowned destination managed by SANParks. The successful candidate will be accommodated in official SANParks accommodation inside the park, which makes this opportunity especially attractive for candidates who enjoy nature and a quiet, focused working environment.

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About the Room Attendant Role

The Room Attendant position plays a critical role in ensuring that guest facilities meet SANParks’ high hospitality and tourism standards. The successful candidate will report directly to the Duty Manager and will be responsible for cleaning, preparing, and maintaining guest units and public areas.

This role suits someone who is disciplined, detail-oriented, physically fit, and committed to excellent service delivery.

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Key Responsibilities of a SANParks Room Attendant

Cleaning and Housekeeping Duties

Your main responsibility will be to ensure that all guest and public areas are clean, safe, and welcoming. This includes:

• Cleaning chalets according to prescribed SANParks standards
• Maintaining ablution blocks and camping sites
• Cleaning offices and surrounding areas
• Ensuring guest units are neat, hygienic, and ready for occupation

Cleanliness is a top priority in tourism environments, and attention to detail is essential.

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Public Areas and Guest Facilities

You will also be responsible for cleaning and monitoring shared spaces, including:

• Reception areas
• Public restrooms
• Walkways and communal spaces

Any abnormalities or concerns must be reported to the supervisor immediately to ensure guest comfort and safety.

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Stock Control and Inventory Support

As part of your duties, you will:

• Control and manage inventory items
• Ensure sufficient supply of stock in guest units
• Assist with collecting supplies when required

Good stock management ensures smooth daily operations in the rest camp.

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Reporting and Maintenance Support

Room Attendants are expected to report any issues they notice during their duties, including:

• Equipment faults
• Maintenance issues
• Abnormal conditions in guest areas

Prompt reporting helps prevent service disruptions and ensures safety.

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General Camp Support Duties

You may also be required to:

• Assist with general work in the rest camp
• Support duties in the linen room
• Perform ad hoc tasks as instructed by the Supervisor
• Relieve other Room Attendants when they are off duty

Flexibility and teamwork are important aspects of this role.

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Minimum Requirements for the Position

Education and Experience

To qualify, applicants must meet the following requirements:

• Grade 12 (Matric)
• At least 3 years practical work experience in hospitality or tourist accommodation

Experience in lodges, hotels, resorts, or similar environments will be highly beneficial.

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Additional Advantages

The following will count as added advantages:

• A valid driver’s licence
• Room Attendant or housekeeping training
• Knowledge of First Aid
• Understanding of hygiene practices and safe working procedures

These skills will help you perform your duties more effectively.

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Skills and Personal Attributes

The ideal candidate should have:

• Good written and verbal communication skills
• A basic understanding of customer service principles
• Ability to interact politely and professionally with guests
• Strong teamwork skills
• Understanding of accepted tourism standards
• Knowledge of SANParks safety regulations and code of conduct

A positive attitude and respect for rules are essential in a protected area.

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Working Conditions and Benefits

Accommodation

The successful candidate will be provided with official accommodation inside Mapungubwe National Park, allowing you to live close to your workplace in a unique natural environment.

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Salary and Benefits

The remuneration package includes:

• A monthly salary on Paterson Grade A3
• Benefits as outlined in the SANParks Conditions of Service
• Additional benefits as specified in the Reference Guide for Human Resources Matters

This package offers stability and structured employment within a national institution.

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How to Apply for the SANParks Room Attendant Position

Interested candidates who meet the requirements must submit their applications with the following documents:

Required Documents

• A detailed CV
• Certified copies of qualifications
• Certified copy of your ID
• Certified copy of your driver’s licence (if applicable)

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Application Submission Details

Applications must be addressed and sent to:

Mapungubwe National Park & World Heritage Site
Attention: Morongwa Maepa
P O Box 383
Musina
0900

Alternatively, applications may be emailed to:
morongwa.maepa@sanparks.org

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Important Application Notes

• The closing date is 13 February 2026
• If you do not receive a response within 14 days after the closing date, please consider your application unsuccessful

Late or incomplete applications may not be considered.

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Why This Opportunity Is Worth Applying For

This Room Attendant position with SANParks offers stable employment, structured benefits, and the rare chance to work inside a world heritage site. It is an excellent opportunity for experienced hospitality workers who value professionalism, nature, and service excellence.

If you meet the requirements and are ready to take the next step in your hospitality career, this SANParks opportunity could be the change you’ve been waiting for.