SANParks Receptionist Vacancy

South African National Parks (SANParks) invites suitably qualified applicants to apply for their Receptionist Vacancy at Addo Elephant National Park. This is a fixed-term contract ending on 31 August 2026. The closing date for applications is 11 March 2026.

If you have been looking for a job in tourism or hospitality, this could be your chance to work inside one of South Africa’s most loved national parks. But do not wait too long. There is only one position available.

About SANParks

South African National Parks is the organisation that manages many of South Africa’s national parks. Their work includes protecting wildlife, welcoming visitors, and making sure parks run smoothly every day.

This job is based at:

Addo Elephant National Park

Addo Elephant National Park is one of the most famous parks in the Eastern Cape. It is known for its elephants, beautiful landscapes, and visitors from all over the world.

Working here means you will meet tourists daily and be part of a team that helps create unforgettable experiences.

Important: There is no official staff accommodation in the park. You must have your own place to stay and your own transport.

Job Title: Receptionist (Fixed-Term Contract)

This is a 6-month contract position reporting to the Duty Manager.

As a Receptionist, you will be the first person visitors see or speak to. That means your attitude, professionalism, and communication skills are very important.

What You Need to Apply

Before you apply, make sure you meet these requirements:

Minimum Qualifications

• Grade 12 (Matric) or equivalent
• NQF Level 5 qualification in:
  • Office Management and Technology
  • Office Administration
  • Secretarial Studies

Work Experience

• 2–3 years’ experience working at a Front Office in tourism or hospitality
• Experience as an office administrator or office assistant
• 1–2 years’ experience as a receptionist or switchboard operator in tourism or hospitality (this is an advantage)

Skills Required

• Good telephone skills
• Strong people skills
• Good administration skills
• Strong communication skills
• Computer literacy (MS Word and MS Excel – proof required)

If you enjoy helping people, staying organised, and working in a busy environment, this job could suit you well.

What You Will Be Doing Every Day

This role involves more than just answering phones. You will be responsible for several important tasks.

Office Management Duties

• Receive and direct telephone calls
• Take and send messages quickly and clearly
• Welcome visitors in a friendly way
• Check guests in and out using the reservation system
• Provide information about park facilities and activities
• Raise extra charges where needed
• Ensure outstanding payments are collected correctly
• Assist guests with booking changes and special requests
• Close work shifts on the SANParks reservation system
• Handle guest complaints professionally
• Manage bookings
• Perform general reception and entrance gate administration
• Do additional tasks requested by the Duty Manager
• Sometimes perform Gate Official or Gate Administrator duties
• Follow SANParks dress code and company rules

You will need to stay calm, especially during busy periods. Visitors may ask many questions, and sometimes they may have complaints. Your job is to help solve problems and make sure guests leave happy.

Salary and Benefits

The salary is based on the Paterson B5 job grade. The package includes:

• Basic salary
• Allowances
• Benefits according to the SANParks HR Tariff Document and Conditions of Service

SANParks is an equal opportunity employer. South African citizens will receive priority. Appointments are made according to Employment Equity (EE) targets.

Please note: SANParks has the right not to fill the position.

How to Apply for the SANParks Receptionist Job

If you meet all the requirements, follow these steps carefully.

Step 1: Use the Correct Reference Number

Reference Number: AENP/A127

Make sure this number is clearly written on your application.

Step 2: Complete the Online Form

You must complete the official online form:
https://forms.office.com/r/cXyvi604pG

Your application is not complete if you skip this step.

Step 3: Submit Your Documents

Send the following documents to:
addovacancies@sanparks.org

You must include:

• Cover letter
• Updated CV
• Certified copy of your ID
• Certified copy of your Driver’s License
• Certified copies of relevant qualifications

Applications received after the closing date will not be accepted.

Closing Date

The closing date for this SANParks Receptionist vacancy is 11 March 2026.

If you are interested, do not wait until the last minute. Prepare your documents early and double-check everything before submitting.

Why This Job Is Worth Considering

Working at Addo Elephant National Park is not just a normal office job. You will:

• Work in a well-known national park
• Gain experience in the tourism and hospitality industry
• Improve your communication and customer service skills
• Add strong experience to your CV

Tourism experience can open doors to other jobs in hotels, lodges, travel agencies, and even international opportunities.

If you have the right qualifications and experience, this could be your chance to step into a professional environment that values service, discipline, and teamwork.

Make sure your CV is clear, your documents are certified, and your application is sent before 11 March 2026. Opportunities like this do not come every day.