Shoprite invites suitably qualified applicants to apply for its YES Learner (People Support) opportunity in Cape Town, South Africa. This contract-based opportunity gives young people a chance to gain practical workplace experience while supporting the company’s Human Resources team. Applicants must have a National Senior Certificate or an equivalent qualification, good English communication skills and basic computer skills. The closing date for applications is 15 October 2026.
If you have completed Matric and want to learn more about Human Resources, employee support and office administration, this opportunity could help you take your first steps into the working world. The successful candidate will assist with employee records, HR administration, staff queries, training arrangements and other activities that help the company manage its workforce.
The position is based in Cape Town and offers exposure to the HR operations of one of South Africa’s major retail groups. Read on to learn about the requirements, duties and skills you need before applying.
Here are the main details of the opportunity.
This opportunity is suitable for applicants who want to develop their administrative and people-support skills. The role involves helping the HR team with its daily work and supporting processes that affect employees across the organisation.
The advert does not specify the monthly stipend, contract duration or exact starting date. Applicants should check the official vacancy details for any additional information before accepting an offer.
The Shoprite YES Learner (People Support) position is an entry-level opportunity focused on Human Resources and employee support.
Human Resources is the part of a business that deals with employees and workplace matters. HR teams help with staff records, recruitment administration, training, employee questions and other activities that keep a workplace organised.
In this role, you will assist the HR team with its daily responsibilities while learning how employee support services work in a large company.
For example, you may help update employee information, arrange training sessions, prepare documents for new employees and direct staff members to the right people when they have questions.
The role also involves using computer systems to manage information and prepare reports. This makes basic computer knowledge and a willingness to learn new technology important.
For young people who want to build a career in office administration or Human Resources, the experience could help them understand what happens behind the scenes in a large business.
Before applying, make sure you meet the educational and skills requirements listed in the vacancy.
The requirements include:
Previous experience in an administrative or customer service position will be an advantage. However, the advert does not list previous work experience as a compulsory requirement.
Yes. The minimum educational requirement is a National Senior Certificate or an equivalent qualification. A university degree or other tertiary qualification is not listed as compulsory.
Applicants who have completed Matric and meet the other requirements may therefore consider applying.
The advert does, however, expect candidates to have a basic understanding of Human Resources principles and labour legislation. It also places importance on communication, computer literacy and the ability to work with confidential information.
If you have limited work experience, highlight relevant skills you developed at school, during studies, through volunteering or in other activities. Only include skills and experience that you genuinely have.
The successful candidate will help the Human Resources team carry out its daily duties. Below are the main responsibilities listed in the vacancy.
You will help the HR team respond to employee questions and provide information or guidance where appropriate.
This requires good communication skills and a professional attitude. You must be able to listen carefully, understand what someone needs and direct questions to the appropriate person when necessary.
Keeping employee information accurate and up to date is an important part of HR administration.
You will assist with maintaining personnel records and making sure information is handled according to company policies and applicable legal requirements.
Because these records may contain private information, confidentiality is essential. You must not share employee details with people who are not authorised to access them.
The role includes helping with employee engagement and talent development initiatives.
These activities are intended to support employees and encourage a positive workplace culture. You may also help arrange training sessions and other HR-related activities under supervision.
This can give you exposure to how companies organise training and support staff development.
When a new employee joins a company, there are several steps that must be completed before they settle into their job.
The Shoprite YES Learner will help with onboarding activities, including preparing or handling documents and supporting orientation arrangements.
This will give you an opportunity to learn about the administrative side of bringing new employees into an organisation.
The position involves using HR information systems to update employee details and prepare reports.
You should be comfortable using Microsoft Word, Excel and Outlook. Word is useful for working with documents, Excel helps organise information in spreadsheets, and Outlook is commonly used for emails and calendar arrangements.
Applicants who have not used HR software before may still be considered if they are willing to learn the relevant technology, as stated in the advert.
You will help coordinate and schedule meetings, training sessions and HR-related events under supervision.
This requires good time management and attention to detail. Dates, times and other arrangements need to be recorded correctly so that employees and team members know when activities will take place.
The advert also states that the successful candidate will contribute to projects aimed at improving workforce productivity and operational efficiency.
In simple terms, this means helping the team find ways to complete tasks more effectively and keep its processes organised.
You will work with other team members and learn how HR activities support the wider business.
Shoprite is looking for someone who can communicate well, stay organised and work responsibly.
Here are some of the most important skills to focus on when preparing your application.
Communication: You should be able to write clear emails, understand instructions and communicate professionally with employees.
Computer literacy: Basic knowledge of Word, Excel and Outlook will help you perform everyday administrative tasks.
Attention to detail: Employee records and other documents must be accurate. Small mistakes can cause confusion, so it is important to check your work.
Confidentiality: HR employees often work with personal information. You must respect privacy and follow the correct procedures when handling records.
Time management: You may need to help with meetings, training sessions, employee questions and other tasks. Being organised will help you manage these responsibilities.
Teamwork: You will work with other HR employees and should be willing to learn from them, ask questions when necessary and contribute to shared tasks.
Interested applicants should visit Shoprite’s official careers website and search for the YES Learner (People Support) vacancy.
Use the following details to identify the correct position:
You can access the official Shoprite Group careers website to look for recruitment information and available vacancies.
Make sure you select the correct position and follow the application instructions provided by the employer. Check that your contact details and educational information are accurate before submitting your application.
Your CV should include your Matric qualification, computer skills, communication abilities and any relevant administrative or customer service experience. If you have worked with spreadsheets, prepared documents, managed records or helped organise activities, mention these experiences if they apply to you.
Previous administrative or customer service experience is an advantage, but the advert does not make it a compulsory requirement.
The supplied vacancy information does not include a direct application link, so confirm that you are applying for the correct position through Shoprite’s official recruitment website.
The closing date for the Shoprite YES Learner (People Support) opportunity is 15 October 2026.
This contract-based position is located in Cape Town and is aimed at applicants who have completed Matric or an equivalent qualification. Candidates should have good English communication skills, basic HR knowledge, computer skills and the ability to handle confidential information professionally.
If you want to gain practical experience in Human Resources, employee support and administration, this opportunity may be worth considering.
Check the full vacancy details, prepare your CV and submit your application through the official recruitment process before the deadline.
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