Sterns invites suitably qualified applicants to apply for their Sales Associate (120hr) Vacancies (Multiple Posts). The closing date for applications is 25 December 2025. This opportunity is perfect for energetic, people-loving individuals who want to work in a stylish retail environment while building valuable customer service and sales experience within a well-known brand.
If you enjoy helping customers, have an eye for fashion, and love working with beautiful jewellery, this role could be the start of an exciting journey in the retail industry.
Sterns is part of TFG (The Foschini Group), one of South Africa’s largest and most respected retail groups. TFG owns a portfolio of 34 lifestyle and apparel brands and reaches millions of customers every day. What makes TFG special is its strong focus on people, growth, and purpose.
At Sterns, employees are encouraged to grow, learn, and express themselves. The business believes that its people are its greatest asset, and this role offers a great platform for personal and professional development in retail.
As a Sales Associate at Sterns, you will be the face of the brand. This means you will represent Sterns in everything you do, from how you greet customers to how you help them choose the perfect piece of jewellery.
The 120-hour role is ideal for candidates looking for structured retail work experience while still enjoying some flexibility. It is a fast-paced role that requires confidence, energy, and a strong focus on customer satisfaction.
Your main responsibility will be to provide customers with a warm, friendly, and professional shopping experience. You will welcome customers into the store, understand their needs, and help them find the best products for their style, budget, or occasion.
Being passionate about people is essential. Customers should leave the store feeling happy, confident, and excited about their purchase.
You will actively sell Sterns’ wide range of jewellery and accessories. This includes keeping track of your sales performance and working towards set targets. You will also look for opportunities to make new sales by suggesting suitable items and offering helpful advice.
Staying updated on the latest décor, jewellery, and fashion trends will help you better assist customers and improve your sales performance.
Sales Associates also play an important role in keeping the store neat and ready for customers. You will assist with replenishing stock, ensuring displays are attractive, and making sure products are available and well presented at all times.
Attention to detail is important, as a clean and organised store helps create a better shopping experience.
To apply for this role, you must have:
No previous retail experience is strictly required, making this a great opportunity for first-time job seekers or those looking to grow in retail.
Sterns is looking for candidates with the right attitude and mindset. The following skills are very important for this role:
These skills will help you stand out and succeed in a competitive retail space.
Sterns looks for Sales Associates who display positive and professional behaviour at all times.
You must follow company standards and ensure quality in all tasks, from customer service to stock handling.
You should always be willing to learn and look for ways to improve how you work, serve customers, and contribute to the team.
Retail can be busy and unpredictable. You need to analyse situations quickly and make smart decisions that benefit the customer and the business.
Meeting and exceeding customer expectations is a key part of this role. You should always aim to deliver excellent service and handle customer challenges calmly and professionally.
Good planning, organisation, and the ability to relate well with others are essential. You will work closely with teammates and build strong relationships with customers.
Sterns forms part of TFG Jewellery, which includes leading brands such as American Swiss, Sterns, and Galaxy & Co. These stores are known for offering fashionable, high-quality jewellery that adds elegance and sparkle to everyday outfits.
The team prides itself on creativity, style, and helping customers feel confident and special through jewellery.
Preference may be given to candidates from designated groups in line with the Employment Equity Act, although all suitable applicants are encouraged to apply.
Late applications will not be considered.
This role offers more than just retail work. It gives you exposure to a premium jewellery brand, hands-on sales experience, and the chance to grow within the TFG group. If you are motivated, love fashion and jewellery, and enjoy working with people, this Sales Associate role at Sterns could be the perfect opportunity to start or grow your retail career.
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