Sun International invites suitably qualified applicants to apply for their Food & Beverage Attendant (Pooled) Vacancies (15 Posts) at Wild Coast Sun. The closing date for applications will be shared on the official Sun International/Wild Coast Sun vacancy notice, so applicants are encouraged to apply as soon as possible while posts are still available.
If you love working with people, enjoy a fast-paced environment, and want a job where every day is different, this is the kind of opportunity you should not ignore. Wild Coast Sun is looking for energetic and customer-focused individuals to join their Food & Beverage team. You’ll help create great guest experiences in restaurants, banquets, conferencing events, and even on the casino floor where needed.
This is more than just serving food. It’s about making guests feel welcome, keeping service professional, and helping the business grow through excellent hospitality.
What Is This Job About?
Wild Coast Sun is part of Sun International, one of South Africa’s biggest hospitality and entertainment brands. This job is for a Food & Beverage Attendant (also known as a waiter/waitress, service attendant, or bartender depending on the shift).
You’ll be working in different Food & Beverage areas such as:
- Restaurants
- Banqueting and events
- Conferencing/seminars (if needed)
- Casino floor service (where relevant)
The goal is simple: make sure guests enjoy their experience, get served on time, and receive high-quality food and drinks.
Why This Job Is a Great Chance (Especially If You Want Hospitality Experience)
Here’s why this opportunity stands out:
- 15 positions available (more chances to get in)
- You’ll work for a big respected company (Sun International)
- You get experience in restaurant + banquet + bar service
- You can learn strong customer service skills that can open more doors later
If you want to grow in hospitality, this role gives you real hands-on experience.
Food & Beverage Attendant Job Duties (What You’ll Be Doing)
## 1) Preparing the Work Area Before Service
Before guests arrive, the work must be ready. This includes:
- Setting up tables, chairs, and place settings
- Preparing mise-en-place (getting everything ready for service)
- Checking cleanliness in your section
- Checking that equipment is working properly
- Setting up and breaking down function venues when needed
You also need to follow health and safety rules at all times.
### Important tasks in this area
- Keeping your station clean and neat
- Storing equipment safely
- Taking part in stock takes
- Reporting issues like broken equipment or shortages
## 2) Delivering Food Service to Guests
This is where your customer service skills really matter. Your job includes:
- Taking guest orders correctly and quickly
- Capturing orders in the system
- Explaining menu items clearly
- Recommending meals and specials
- Working with kitchen staff for special requests
- Serving food and drinks neatly and professionally
- Clearing tables after meals
- Providing billing (where required)
- Cashing up at the end of service (where required)
### Upselling is part of the role
You’ll need to suggest:
- Promotions
- Add-ons
- Desserts
- Drinks that match meals
Upselling helps increase sales and shows that you understand service at a professional level.
## 3) Preparing and Serving Beverages (Drinks)
In many shifts, you will also handle beverage service. This could include:
- Taking drink orders and capturing them in the system
- Mixing drinks and serving beverages properly
- Keeping track of bar stock and completing stock sheets
- Doing daily bar stock counts (small items)
- Reporting breakages and shortages
### Beverage service may include
- Cocktail knowledge
- Barista/Barrister skills (coffee)
- Serving wines, beers and spirits
- Professional presentation of drinks
If you love the bar environment, this is a big plus.
## 4) Customer Engagement (Guest Experience)
This part is extremely important because Wild Coast Sun is a hospitality property. Guests remember how they were treated.
You will need to:
- Greet guests warmly with a smile
- Acknowledge them when they arrive and leave
- Stay respectful and professional
- Handle complaints calmly and correctly
- Give guests useful information about promotions and facilities
- Encourage guests to sign up or learn about the reward programme
This job is perfect for someone who is friendly and enjoys helping people.
Skills and Competencies Sun International Wants
Wild Coast Sun wants people who can work well under pressure and still stay professional.
## Personal qualities they are looking for
### Core competencies
- Creating customer experiences
- Working well in a team
- Following rules and standards
- Showing initiative
- Staying focused
- Working with energy and enthusiasm
- Respecting diversity and building good working relationships
## Technical skills (what you should know)
- Food and beverage product knowledge
- Food service knowledge
- Beverage service
- Upselling skills
- Basic computer literacy
- Cashiering skills
- Stock control
- Verbal and written English communication
- Numeracy (handling calculations, money, bills)
Minimum Requirements (To Qualify)
To apply, you must meet these requirements:
## Education
- Grade 12 OR equivalent qualification on the NQF framework
## Experience
- At least 2 years experience in a customer service environment such as:
- waiter/waitress
- bartender
- food service assistant
- hospitality service staff
If you’ve worked in a restaurant, hotel, or entertainment venue before, this is a strong advantage.
Work Conditions (Important to Know Before You Apply)
This job needs someone who is flexible and ready for hospitality working hours.
## You must be able to:
- Work shifts based on business needs
- Work weekends, evenings and public holidays
- Handle physical activity (moving equipment where needed)
- Support other outlets when required (not only one restaurant)
This is not an office job. It’s active, busy and hands-on.
Preference Will Be Given To Certain Candidates
Wild Coast Sun has stated that right of first refusal will be given to candidates from:
- Mgungundlovu Communal Property Association (MCPA)
- Licensed areas including:
Mbizana, Flagstaff, Mount Fletcher, Lusikisiki, Matatiele, Mount Ayliff, Mount Frere, uMzimkhulu, Ntabankulu
This means applicants from these areas may be prioritised first.
People Living With Disabilities Are Encouraged to Apply
This is important and positive: Wild Coast Sun welcomes applications from people living with disabilities.
Why You Should Apply (If You Meet the Requirements)
If you are serious about hospitality and want stability, this job can be a strong step forward.
You can gain:
- Experience in a professional hospitality business
- Training and exposure to Sun standards
- Long-term career growth opportunities
- Strong customer service skills
