Sunbet invites suitably qualified applicants to apply for their Contact Centre Learnership Vacancies (Multiple Posts Available). The closing date for applications will be communicated by the employer, and interested candidates are encouraged to apply as soon as possible. This learnership is ideal for young South Africans who have completed Matric and are looking to gain real workplace experience while earning a monthly stipend in a professional corporate environment.
If you enjoy speaking to people, learning new skills, and building a future in customer service or call centre work, this opportunity could be the starting point you have been waiting for.
Sunbet offers this Contact Centre Learnership as part of its commitment to skills development and youth empowerment. The programme is designed to help students and graduates gain both theoretical knowledge and practical experience in a fast-paced contact centre environment.
This learnership is not just about answering calls. It is about learning how to communicate professionally, assist customers effectively, and understand how a real corporate contact centre operates on a daily basis.
For many young people, getting workplace experience is the biggest challenge. This learnership helps bridge that gap by allowing learners to study and work at the same time.
The Contact Centre Learnership combines classroom-based learning with hands-on workplace exposure. Learners are trained in customer engagement, communication skills, and call centre operations while working in a professional environment.
During the programme, you will learn how to interact with customers, listen carefully to their needs, provide correct information, and handle queries in a professional manner. You will also learn how to work as part of a team and manage tasks in a busy contact centre setting.
This role is well suited to individuals who are confident, eager to learn, and serious about building a career in customer service or administration.
The main purpose of this learnership is to develop skilled contact centre agents by combining formal training with real work experience. Learners are guided and supported while gaining the skills needed to succeed in call centre and customer service roles.
By the end of the programme, learners are expected to have improved communication skills, better confidence, and a clearer understanding of how corporate contact centres operate.
To be considered for the Sunbet Contact Centre Learnership, applicants must meet the following minimum requirements:
Meeting these requirements is important, as the learnership is structured and competitive.
Applicants who succeed in this learnership usually show the following skills and qualities:
These skills are important in a contact centre environment where accuracy, professionalism, and customer satisfaction matter every day.
Learners who are accepted into the programme will benefit in several ways, including:
This combination of training and experience can greatly improve your chances of finding future employment, whether within Sunbet or elsewhere in the customer service industry.
This learnership is aimed at students and graduates who are looking to enter the job market. The position is temporary and runs for a period of 9 to 12 months, depending on the programme structure.
Preference will be given to candidates from designated groups in line with the Employment Equity Act, No. 55 of 1998. Sunbet’s internal recruitment policies and employment equity plans will also be considered during the selection process.
This forms part of the company’s commitment to fair, inclusive, and balanced recruitment practices.
By applying for this opportunity, you agree that your personal information may be processed in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA). This information will only be used for recruitment and selection purposes.
Applicants should also note the following:
The Sunbet Contact Centre Learnership is a strong opportunity for young people who want to gain skills, confidence, and real work experience. It helps you move from classroom learning into the working world while still receiving guidance and support.
For many learners, this type of programme becomes the foundation for future jobs in call centres, customer service, administration, or corporate roles.
If you meet the requirements and are ready to commit to learning and growth, this learnership could be the step that helps shape your career journey. Apply early and give yourself the chance to gain valuable skills with Sunbet.
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