Smollan invites suitably qualified applicants to apply for the Telkom Sales Consultant in Store position. The role focuses on in-store sales, marketing, customer service and administration. Applicants should have a Diploma or NQF Level 5 qualification, strong communication and customer service skills, computer literacy and sales knowledge. A minimum of two to three years of experience in a retail sales environment is required, preferably in the telecommunications industry. The closing date and number of available positions were not provided in the supplied vacancy information.

Are you good at speaking to customers, explaining products and helping people choose the right services? If you have retail sales experience and an interest in telecommunications, this opportunity with Smollan could be worth exploring.

The position involves representing Telkom in a retail store, assisting customers and supporting sales and marketing activities. Applicants should understand the requirements before applying and make sure their CV highlights the skills and experience requested by the employer.

Telkom Sales Consultant in Store Vacancies 2026

Smollan is looking for people who can help customers, support in-store sales and contribute to a positive shopping experience while working with the Telkom brand.

The company describes itself as being on an evolutionary journey and aims to create a diverse and inclusive working environment where employees feel cared for, happy and inspired.

For this role, the main focus areas are administration, in-store sales and marketing, and customer satisfaction. Successful candidates should be comfortable working with customers, communicating product information and supporting the store’s sales activities.

This opportunity may suit applicants who already have retail sales experience and want to continue building their careers in sales, customer service or the telecommunications industry.

Job Details

Here is a summary of the advertised position:

  • Company: Smollan
  • Brand: Telkom
  • Job title: Sales Consultant in Store
  • Industry: Retail sales and telecommunications
  • Main duties: In-store sales, marketing, administration and customer service
  • Minimum experience: 2–3 years in a retail sales environment
  • Preferred experience: Telecommunications industry
  • Qualification: Diploma or NQF Level 5
  • Required skills: Sales, marketing, customer service, administration and communication
  • Computer skills: Microsoft Office
  • Number of positions: Not specified in the supplied advert
  • Location: Not specified in the supplied advert
  • Closing date: Not provided in the supplied advert

Applicants should consult the official vacancy listing for the work location, application deadline and submission instructions.

What Does a Telkom Sales Consultant Do?

A Telkom Sales Consultant helps customers understand the products and services available in the store. The role involves speaking to customers, answering questions and supporting sales activities.

Customers may need help understanding different offers, comparing available products or deciding which service best meets their needs. A sales consultant should listen carefully, communicate clearly and provide helpful information.

The position also involves administration and marketing. This means that employees may need to complete work-related records, support in-store promotional activities and follow the procedures set by the employer.

Because the role involves working directly with customers, applicants should be comfortable communicating with different people and handling customer questions professionally.

Key Responsibilities of the Telkom Sales Consultant

The supplied job description identifies three main areas of responsibility.

1. In-Store Sales and Marketing

Sales consultants help promote products and services and support the store’s sales activities.

This requires a good understanding of sales principles and the ability to explain product information in a way customers can understand.

Applicants should be able to communicate the benefits of available products, respond to customer questions and assist customers in making informed choices.

Sales acumen is important because the employee must understand how to approach customers, identify their needs and work towards sales goals.

2. Customer Satisfaction and Service

Customer service is another important part of the job.

A sales consultant should welcome customers, listen to their questions and provide assistance in a polite and professional manner.

Good customer service means helping people understand their options rather than simply trying to make a sale. Customers should receive clear information so they can decide which products or services suit their needs.

Strong communication skills can help employees deal with questions, explain offers and maintain positive relationships with customers.

3. Administration

The role also includes administrative duties.

Administration involves keeping information organised, completing required records and following workplace procedures. Computer literacy is important because employees may need to use Microsoft Office applications as part of their work.

Applicants should be organised, pay attention to detail and be able to complete administrative tasks accurately.

Telkom Sales Consultant Job Requirements

Applicants should review the qualifications and skills listed in the advert before submitting an application.

Educational Qualification

The advertised qualification is a Diploma or NQF Level 5 qualification.

Applicants should check the official vacancy listing to confirm the acceptable qualification requirements and any supporting documents that must accompany the application.

When preparing your CV, include your qualification, the institution where you studied and any other relevant training.

Retail Sales Experience

The advert specifies two to three years of experience in a retail sales environment, preferably within the telecommunications industry.

This means the employer is looking for candidates who understand how retail sales work and have experience dealing with customers.

Relevant experience may include assisting customers, promoting products, answering questions, supporting sales targets and handling basic store administration.

Experience in telecommunications is preferred, but applicants should read the official listing carefully to understand how the employer applies this preference.

If you have worked in a retail store before, explain your responsibilities clearly in your CV. Focus on duties that relate to sales, customer service and product promotion.

Sales Acumen

Sales acumen means understanding how to sell products and services effectively.

A person with good sales skills can identify what a customer needs, explain suitable options and communicate the benefits of a product.

For this position, applicants should show that they can approach customers confidently, understand sales opportunities and help customers make informed decisions.

Knowledge of Marketing Principles

Applicants should have knowledge of basic marketing principles.

Marketing involves promoting products and services to attract customer interest. In a retail environment, this may include explaining offers, supporting promotions and helping customers understand what is available.

A basic understanding of how products are presented and promoted can help a sales consultant perform the role effectively.

Customer Service Skills

Customer service skills are essential for employees who interact with customers throughout the day.

Applicants should be able to listen carefully, answer questions clearly and remain professional when dealing with different customer needs.

Good service can help customers feel comfortable asking questions and understanding the products or services offered in the store.

Administration Skills

The employer also requires administration skills.

Applicants should be able to organise information, follow instructions and complete work-related tasks accurately.

These skills are useful when maintaining records, working with documents and supporting the daily running of the store.

Communication Skills

Strong verbal and written communication skills are required.

Verbal communication helps sales consultants explain products, answer questions and interact with customers. Written communication is useful when completing records, communicating information and handling administrative tasks.

Applicants should be able to explain information in simple language and communicate professionally with customers and colleagues.

Computer Literacy

Candidates must be computer literate, particularly in the Microsoft Office suite.

Relevant applications include:

  • Microsoft Word: For preparing and editing documents.
  • Microsoft Excel: For working with information and spreadsheets.
  • Microsoft PowerPoint: For creating or viewing presentations when required.

Applicants should accurately describe their computer skills in their CV and be prepared to demonstrate them if requested during the recruitment process.

How to Improve Your Application

If you meet the requirements, take time to prepare a clear CV that shows why you are suitable for the position.

Here are some practical steps to follow:

  1. Update your CV: Include your contact details, education, work history and relevant skills.
  2. Highlight your retail experience: Clearly show how long you have worked in sales and describe your main duties.
  3. Mention telecommunications experience: If you have worked with telecommunications products or services, make this easy for the recruiter to identify.
  4. Include your qualification: State your Diploma or NQF Level 5 qualification and any relevant training.
  5. Show your customer service skills: Give examples of how you assisted customers, answered questions or supported sales activities.
  6. List your computer skills: Include your knowledge of Microsoft Office applications.
  7. Check your details: Make sure your CV is accurate, easy to read and free from spelling mistakes.

Avoid listing skills without explaining how they relate to your work experience. Where possible, show how your previous duties match the responsibilities of the Telkom Sales Consultant position.

Why Consider a Sales Consultant Career?

A retail sales position can help people develop skills that are useful across several industries.

Working in sales can provide experience in customer communication, product knowledge, administration and marketing. These skills may also be useful when applying for future positions in retail management, customer support or other sales-related roles.

For someone who enjoys helping customers and working in a retail environment, this type of position may offer an opportunity to build on existing experience.

However, applicants should remember that the supplied advert does not state the salary, employment benefits or opportunities for promotion. These details should be confirmed with Smollan or through the official vacancy listing.

How to Apply for Telkom Sales Consultant Jobs at Smollan

The supplied vacancy information does not include an application link or closing date.

To apply, look for the official Smollan careers listing for Telkom Sales Consultant in Store. Confirm that the vacancy is still open and check the application instructions before submitting your CV.

Make sure you meet the qualification and experience requirements, and include the skills requested in the advert.

Do not assume that an application has been submitted successfully until you have followed the official process and received any required confirmation.

Important Information for Applicants

Before applying, remember these key points:

  • The position is for a Telkom Sales Consultant in Store at Smollan.
  • A Diploma or NQF Level 5 qualification is listed.
  • Two to three years of retail sales experience is required.
  • Telecommunications industry experience is preferred.
  • Applicants need sales, marketing, customer service and administration skills.
  • Verbal and written communication skills are required.
  • Computer literacy, including Microsoft Office, is required.
  • The number of vacancies, salary, work location and closing date were not included in the supplied information.

The Telkom Sales Consultant opportunity may be suitable for experienced retail sales applicants who enjoy working with customers and have an interest in telecommunications. If you meet the requirements, prepare your CV carefully and check the official Smollan vacancy listing for the latest application details before applying.

Ronald Williams

Hello, I'm Ronald Williams, a content publisher and social media marketer with 5 years of experience in the industry. My passion for creating engaging and informative content has allowed me to develop a strong skillset in writing, editing, and curating content across various platforms. From blog posts to social media captions, I have a keen eye for detail and a knack for crafting compelling stories that resonate with audiences. My expertise in social media marketing has enabled me to develop effective strategies that drive engagement and growth. I'm skilled in managing social media channels, analyzing data, and implementing tactics that improve performance and achieve business objectives. I'm constantly seeking new ways to stay on top of trends and adapt to the ever-evolving digital landscape. Whether it's creating content or developing social media campaigns, I strive to deliver results that exceed expectations. With a proven track record of success, I'm confident in my ability to help businesses achieve their goals. Let's work together to tell your brand's story and connect with your audience in meaningful ways

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