Government Jobs

The Department of Employment and Labour – Client Service Officer Vacancies (146 Posts)

The Department of Employment and Labour invites suitably qualified applicants to apply for their Client Service Officer Vacancies (146 Posts) available at various Labour Centres across Gauteng. These are permanent government positions, and the closing date for applications is 13 February 2026 (16:00 for walk-in or postal applications and 23:59 for online/email submissions).

This opportunity is perfect for people who have Grade 12 (Matric) and are looking for stable employment, career growth, and a chance to serve the public. If you enjoy working with people, helping communities, and doing administrative work in a professional environment, this job could be the right fit for you.

What This Client Service Officer Job Is All About

Client Service Officers are the face of the Unemployment Insurance Fund (UIF) at Labour Centres. They help members of the public with UIF-related services, answer questions, process applications, and make sure people receive correct and fair assistance.

You will be working directly with job seekers, unemployed workers, and employers. This role requires patience, honesty, good communication skills, and a willingness to learn. The Department follows Batho Pele Principles, which means putting people first and delivering services with dignity and respect.

Job Details at a Glance

Job Title: Client Service Officer
Post Number: POST 03/11
Number of Posts: 146
Job Type: Permanent
Salary: R269 499 per annum
Employer: Department of Employment and Labour (UIF)
Province: Gauteng

Labour Centres and Available Posts in Gauteng

Applicants must apply for one Labour Centre only and must use the correct reference number. Applying for more than one centre can lead to disqualification.

Available centres include:

Alberton Labour Centre – 8 Posts
Benoni Labour Centre – 6 Posts
Boksburg Labour Centre – 5 Posts
Brakpan Labour Centre – 6 Posts
Carletonville Labour Centre – 7 Posts
Germiston Labour Centre – 10 Posts
Johannesburg Labour Centre – 2 Posts
Kempton Park Labour Centre – 9 Posts
Nigel Labour Centre – 6 Posts
Roodepoort Labour Centre – 6 Posts
Sandton Labour Centre – 2 Posts
Sebokeng Labour Centre – 7 Posts
Soweto Labour Centre – 6 Posts
Springs Labour Centre – 5 Posts
Vanderbijlpark Labour Centre – 7 Posts
Vereeniging Labour Centre – 4 Posts
Atteridgeville Labour Centre – 5 Posts
Bronkhorstspruit Labour Centre – 5 Posts
Ga-Rankuwa Labour Centre – 5 Posts
Krugersdorp Labour Centre – 8 Posts
Mamelodi Labour Centre – 6 Posts
Pretoria Labour Centre – 2 Posts
Randfontein Labour Centre – 6 Posts
Soshanguve Labour Centre – 8 Posts
Temba Labour Centre – 5 Posts

Minimum Requirements You Must Meet

To be considered for this position, you must have:

Matric / Grade 12 / Senior Certificate

You should also have basic knowledge of:

Unemployment Insurance Act and Regulations
Unemployment Insurance Contributions Act
Public Finance Management Act (PFMA)
Protection of Personal Information Act (POPIA)
Treasury Regulations
Batho Pele Principles
UIF procedures and Department of Employment and Labour policies

Skills That Will Help You Succeed

Successful candidates should have:

Good verbal and written communication skills
Basic computer skills
Good listening and interviewing abilities
Strong customer service and people skills
Ability to manage time and work under pressure
Conflict handling and problem-solving skills
Attention to detail and analytical thinking
Proper telephone etiquette
Willingness to learn and receive on-the-job training

Main Duties and Responsibilities

As a Client Service Officer, your daily duties will include:

Screening and assisting UIF clients
Processing UIF benefit applications correctly
Registering continuation of payment forms
Performing general administrative duties
Capturing and updating client information
Providing professional, friendly, and efficient service to the public

How to Apply Correctly

Make sure you follow the application instructions carefully. Failure to do so can result in automatic disqualification.

Walk-In or Postal Applications

Send or hand-deliver your application to:

Chief Director: Provincial Operations
PO Box 4560
Johannesburg
2001

Or hand deliver at:
47 Empire Road, Parktown

Closing time for walk-in or postal applications:
13 February 2026 at 16:00

Email / Online Applications

Email your application to:
JobsUIF-GP1@labour.gov.za

Closing time for email applications:
13 February 2026 at 23:59

Important Application Rules to Follow

Use the NEW Z83 form only
Combine your Z83 form and CV into ONE PDF file
Only one attachment is allowed
Clearly state the job title and reference number in the email subject
Apply for one post only
Each post requires its own Z83 form
Incomplete or incorrect applications will not be considered

Applicants will receive an automatic email reply with a link or QR code to complete additional information if required.

Why This Opportunity Matters

This is a solid chance to secure a permanent government job with a stable income, benefits, and room for growth. If you meet the requirements and follow the instructions carefully, this role can open doors to long-term career development within the public service.

If working in a professional environment and helping South Africans access UIF services sounds like something you want to do, do not delay. Make sure your documents are correct and submit your application before the closing date.

Download the official job advert and apply before it’s too late.