UFS x90 Registration Assistants – R 10,839.25 per month

The University of the Free State (UFS) is excited to invite qualified applicants to apply for 90 Registration Assistant positions available at their campuses. If you’re eager to gain valuable experience and love helping others, this is your chance to make a difference!

These positions are offered on a 6-week contract, giving you the opportunity to assist students with their registration process while enhancing your customer service and administrative skills. Apply before the deadline on September 26, 2024!

Position Details:

• Title: Registration Assistant (6-Week Contract)
• Location: Bloemfontein Campus, Qwaqwa Campus, or South Campus
• Salary/Stipend: R 10,839.25 per month
• Closing Date: September 26, 2024
• Reference Number: 1611

Key Responsibilities

As a Registration Assistant, you will play a key role in ensuring a smooth and efficient registration process for new and returning students. Your duties will include:

• Providing professional customer service via email, phone, and in-person.
• Assisting students with the registration process, guiding them step-by-step.
• Responding to inquiries through the Chatbot system and other platforms.
• Escalating complex issues to team leaders and ensuring they’re addressed.
• Collecting, verifying, and processing student documentation.

• Offering real-time feedback to students and keeping them updated on their registration status.
• Assisting with data capturing and making sure all forms comply with university policies.
• Troubleshooting errors and resolving student queries quickly and efficiently.
• Verifying the accuracy of submitted documents and maintaining data quality.
• Collaborating with back-office staff to provide excellent service.

Qualifications and Skills Needed

Before applying, ensure you meet these basic requirements:

• Grade 12 or NQF Level 4 qualification.
• A minimum of 6 months experience in customer service or a contact center environment.
• Not currently enrolled as a student.
• Strong communication and interpersonal skills.

• Excellent problem-solving abilities and organizational skills.
• Proficient in MS Office tools (Word, Excel, etc.).
• Ability to work effectively in a fast-paced environment.
• Results-driven and detail-oriented.

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What You’ll Gain from This Role

The UFS is not just a place to work—it’s a place to grow! As part of the UFS team, you will:

• Gain valuable customer service and administrative experience at one of South Africa’s top universities.
• Make a positive impact on the lives of students as they embark on their educational journeys.
• Work in a supportive team environment where collaboration and professional development are encouraged.

Company Culture and Values

The University of the Free State prides itself on fostering an inclusive, supportive, and innovative work environment. With a strong focus on diversity and excellence, UFS is committed to the success of both staff and students. By working here, you’ll contribute to the university’s mission of delivering world-class education and research that positively impacts South Africa and the global community.

How to Apply

If this sounds like the perfect opportunity for you, apply now! Here’s how:

Submit your application online through the official UFS vacancy website: https://ufs.hua.hrsmart.com/hr/ats/JobSearch/viewAll.

Specify whether you’re applying for a position in Bloemfontein or Qwaqwa in your application letter.

Attach the following documents to your application:

A detailed CV and cover letter.

Copies of your qualifications (with SAQA accreditation if foreign qualifications apply).

Copy of your ID or passport.

Proof of registration with a Professional Body (if applicable).

Copy of your driver’s license (if applicable).

Confirmation of employment from your current/last employer (for external applicants).

Click Here To Apply

Don’t Wait – Apply Now!

With 90 positions available, this is a unique chance to jumpstart your career and gain valuable experience in a professional university setting. Applications close on September 26, 2024, so don’t miss out! Submit your application today and become part of a team dedicated to helping students succeed.