Ackermans Jobs
The purpose of this P27 role is to deliver exceptional customer shopping experience through stock replenishment, merchandising, housekeeping and efficient processing of transactions at till points.
If you are self-motivated, passionate about performance and have the high energy level required for this fast-paced, exciting and dynamic retail environment, consider this to be an opportunity to invest and grow your career.
Knowledge Skills & Experience
• Excellent customer service skills
• Communication skills – fluent in English (any other language would be beneficial
• Tenacious
• High energy levels
• Highly motivated and target driven Experience
• Previous retail experience would be advantageous
Key Responsibilities
1. Provide excellent customer service to give customer a great shopping experience – Assist shoppers to find the goods and products that they are looking for – Attend to customer queries / complaints
2. Cashier duties – Process cash and card payments – Process Lay Bys – Process customer refunds – Reporting discrepancies and problems to the supervisor – Till balancing
3. Merchandising – Ensure that stock is correctly priced and displayed – Ensure product availability of the sales floor – Housekeeping – Keeping up to date with promotions
4. Risk – Ensure that products are tagged in line with the company policy – Participating in stock takes – Be on the lookout for shoplifters and fraudulent activities and report any suspicious behaviour to Management
5. Consistently live the Ackermans values & policies and procedures in all aspects of your work.
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The purpose of this P27 role is to deliver exceptional customer shopping experience through stock replenishment, merchandising, housekeeping and efficient processing of transactions at till points.
If you are self-motivated, passionate about performance and have the high energy level required for this fast-paced, exciting and dynamic retail environment, consider this to be an opportunity to invest and grow your career.
Knowledge Skills & Experience
• Excellent customer service skills
• Communication skills – fluent in English (any other language would be beneficial
• Tenacious
• High energy levels
• Highly motivated and target driven Experience
• Previous retail experience would be advantageous
Key Responsibilities
1. Provide excellent customer service to give customer a great shopping experience – Assist shoppers to find the goods and products that they are looking for – Attend to customer queries / complaints
2. Cashier duties – Process cash and card payments – Process Lay Bys – Process customer refunds – Reporting discrepancies and problems to the supervisor – Till balancing
3. Merchandising – Ensure that stock is correctly priced and displayed – Ensure product availability of the sales floor – Housekeeping – Keeping up to date with promotions
4. Risk – Ensure that products are tagged in line with the company policy – Participating in stock takes – Be on the lookout for shoplifters and fraudulent activities and report any suspicious behaviour to Management
5. Consistently live the Ackermans values & policies and procedures in all aspects of your work.
JOB PURPOSE The primary focus of the Trainee Store Manager position would be to maintain top standards in all areas of responsibility:- customer service, the achievement of sales targets and quality
KEY RESPONSIBILITIES
• Optimize the sales of the store through the effective implementation of business processes.
• Generate and exceed sales budget and growth.
• Optimize profit through the effective management of costs. (To manage cost within budget)
• Ensure professional HR practices in staffing and talent processes.
• Effective stock management in your store.
• Exceed customer expectations.
• Ensure subordinate effectiveness through effective leadership and clear communication and
management of job performance.
• Adhere to Company policies and procedures.
• Ensure a climate of productivity and positive morale by living the Company values.
• Manage your store according to the business plan to ensure optimal brand and store image representation.
MINIMUM REQUIREMENTS:
* Be energetic and a self starter
* 3 years retail experience which includes at least one year in a management position
* Outstanding merchandise management, stock and cost control skills
* A focus on customer service
* The capacity to maintain high store standards
* A Proven ability to influence and lead a team
* You will have a keen development orientation in that you will be inspired to develop yourself and fellow team members
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