City of Joburg EPWP General Workers 2024

The Expanded Public Works Programme (EPWP) is offering exciting 12-month short-term contract positions for youth, individuals with disabilities, and community members residing within the designated regions. These roles offer invaluable work experience in health-related services and present a unique opportunity to contribute positively to public healthcare services.

• Reference: STC 006/2024
• Salary: R3,500 per month (Yearly paycheck)
• Location: Various Regions (A – G)
• Department: Health Branch – Integrated Policy, Planning, and Research Unit
• Designation: Data Capturer / Queue Marshal / General Worker

Key Responsibilities

1. General Worker Responsibilities

• Clean and maintain waiting areas, consulting rooms, offices, kitchens, and laundries.
• Dust and prepare clinical procedure areas before patient consultations.
• Sort and replace soiled linen across consulting rooms.
• Ensure waste bins are emptied, and clinic surroundings remain neat and hygienic.

2. Data Capturer Responsibilities

• Capture and update patient records in the clinic database.
• Collect and compile monthly statistics on patient visits and clinic usage.
• Organize patient records in alphabetical or chronological order for easy retrieval.
• Use appointment systems to schedule services for patients.
• Manage stationery orders, clinic records, and printed material to maintain operational efficiency.
• Record departmental meetings, document discussions, and forward them to relevant personnel.

3. Queue Marshal Responsibilities

• Welcome patients and visitors upon arrival.
• Provide information and guidance to clinic visitors to ensure smooth navigation of services.
• Monitor patient queues, ensuring efficient flow within waiting areas.
• Oversee the helpdesk and assist with patient inquiries.

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Minimum Requirements and Qualifications

To be considered for these positions, applicants must meet the following criteria:

• Educational Requirement:
  • Grade 10 or higher.
• Age Preference:
  • Youth aged 18 – 35 years are encouraged to apply.
• Inclusion of Persons with Disabilities:
  • The positions are open to people with disabilities, promoting inclusivity.
• Skills and Knowledge:
  • Familiarity with City processes, best practices, and health-related programs is an advantage.
  • Communication skills (both verbal and written) are essential.
  • Ability to operate electronic devices for tasks such as sending emails or using the internet.

Core Competencies

Applicants must demonstrate the following competencies to excel in these roles:

Time Management:

Effectively manage time and prioritize tasks in a fast-paced environment.

Organizational Skills:

Keep workspaces organized and ensure records are properly filed.

Emotional Intelligence:

Maintain professionalism when interacting with patients and staff under pressure.

Collaboration and Teamwork:

Work effectively within a team to achieve common goals.

Sound Judgement:

Make quick and informed decisions to address patient needs or operational issues.

Integrity and Professionalism:

Uphold high standards of confidentiality and integrity in handling patient information.

Why Join the EPWP?

This initiative is part of the Expanded Public Works Programme, which seeks to empower youth and unemployed individuals through job creation in various sectors, including health. Working in these roles offers:

• Valuable work experience in healthcare environments.
• An opportunity to enhance skills in data management, patient interaction, and operational support.
• Contributing to improving the delivery of public healthcare services.

How to Apply?

Click Here to Apply