Control Room Operator Vacancies at Fidelity Services? Apply Now!

Fidelity Services Group is looking for dependable and sharp individuals to fill Control Room Operator openings at their Secunda branch. If you enjoy keeping things secure and steady while working behind the scenes, this might be the perfect job for you. There are openings for Grade A and B Operators. Hurry though—the last day to apply is 14 November 2025, so don’t miss your chance!

What Does a Control Room Operator Do?

As a Control Room Operator at Fidelity Services, you will play an important role in watching over the security systems and making sure everything runs smoothly. You will work from the control room, where you manage cameras, alarms, and other security tools to keep the area safe. Your job is to spot risks early, correctly report incidents, and help reduce crime by staying alert and acting fast.

Where Will You Work?

The position is based at Fidelity’s Secunda branch. You will report directly to the Senior Manager and work in a team responsible for surveillance and security. It’s a job that requires you to stay focused all the time and be ready to handle any challenging situations.

What Are the Main Tasks You’ll Handle?

• Keep a close watch on all surveillance equipment and control room operations.
• Manage all areas of the control room and follow strict Standard Operating Procedures.
• Update daily incident reports and maintain accurate records.
• Help prevent crime by identifying risks and acting quickly.
• Ensure discipline and proper control of security systems.
• Assist with key control and information networks that support security investigations.
• Use your sharp observation skills to notice and report unusual activities.

Who Can Apply? Your Needs and Skills

Fidelity Services wants you to be qualified and prepared for this critical security job. Here’s what you will need:

• A valid PSIRA grade B or A security registration, renewed and up to date.
• At least 3 to 5 years of experience working as a Control Room Operator.
• Good computer skills, including using Microsoft Outlook, Word, Excel, and WhatsApp.
• Ability to learn new software programs quickly when trained.
• Strong administrative skills for keeping records and reports in order.
• Solid security experience with an eye for observing, acting, and reporting.
• Excellent skills in writing and speaking English.
• Contactable references to verify your background.
• A clean criminal record that will be checked as part of the recruitment process.
• Dependable, sober, and responsible habits.

Behavioral Skills That Will Help You Succeed

Beyond your skills and experience, you will need some important personal qualities:

• Critical thinking to solve problems smartly.
• Self-discipline to stay focused on the job.
• Active listening to understand instructions and reports clearly.
• The ability to handle complex problems calmly.
• Social awareness to spot suspicious behavior.
• Good communication skills to work well with colleagues and managers.
• Strong planning and organizing skills to manage multiple tasks.
• Being able to work independently and take initiative without constant supervision.

Why Work as a Control Room Operator at Fidelity Services?

This role is perfect if you enjoy security work and want a steady, responsible position where you can make a difference. You get to work closely with a team dedicated to safety and order, and you’ll gain valuable experience in a fast-paced security environment. With Fidelity Services, your job helps protect people and property, making your daily work meaningful.

How to Apply and What to Do Next?

If you meet the requirements and are ready to join the Fidelity Services team, send your CV to the email below as soon as possible:

lebohangm@fidelity-services.com

Make sure your CV shows your relevant experience and skills clearly, including your PSIRA registration details and contactable references. Remember, applications close on 14 November 2025, so write your application carefully and apply soon!