Dis-Chem Pharmacies is Hiring! Apply Now for Online Administrator Position at Southgate

Dis-Chem Pharmacies invites suitably qualified individuals to apply for the Online Administrator Vacancy at their Southgate store. The main role of this position is to ensure smooth and efficient in-store operations for the Dis-Chem Online Store Click & Collect system.

The closing date for applications is 01 October 2025, so don’t miss this opportunity to join one of South Africa’s leading pharmacy groups.

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Why This Opportunity is Worth It

This role is perfect for someone who enjoys working in a fast-paced retail environment and wants to be part of a growing e-commerce team. As an Online Administrator, you will help create an excellent shopping experience for customers using the Click & Collect service.

Dis-Chem is offering a market-related salary, along with benefits such as medical aid, provident fund, and a staff account. This is a great chance to build a stable career with a respected and well-known company.

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Minimum Requirements You Must Meet

To qualify for this position, applicants must meet the following essential requirements:

• Grade 12 / Matric certificate
• Proof of full vaccination (certificate required)
• At least 1 year of experience in a retail environment
• Computer literacy, including MS Office and internet browser administration

Advantageous but not compulsory:

• Basic understanding of e-commerce and online shopping in South Africa
• Ability to communicate in more than one language

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What You Will Be Doing (Job Responsibilities)

As an Online Administrator, you will be responsible for managing and improving the Click & Collect system to ensure customers have a smooth experience. Your tasks will include:

• Delivering excellent customer service to all Click & Collect users.
• Managing customer orders and ensuring they are ready for collection before the customer arrives.
• Staying up to date with emails and system notifications and taking action where needed.
• Keeping accurate records of all orders — from receiving to packing and releasing them to customers.
• Looking for ways to reduce customer wait times and improve the collection process.
• Reporting any system issues immediately to avoid disruptions.
• Correctly picking and packing parcels to avoid mistakes or discrepancies.
• Resolving customer queries quickly and effectively.
• Updating management about any unresolved customer issues.
• Keeping management informed with regular feedback on online operations.
• Implementing new processes or changes as instructed by management.

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Skills and Competencies Needed

To succeed in this role, you need to have the following essential skills:

• Strong customer service focus and a drive to deliver quality service.
• Excellent communication and active listening skills.
• Attention to detail and accuracy in work.
• Ability to meet deadlines and work under pressure.
• Problem-solving skills to handle issues quickly.
• Honesty, patience, and trustworthiness.
• Good time management and accountability for tasks.

Having a good understanding of how online shopping works in South Africa will be a great advantage.

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Special Conditions of Employment

Before applying, make sure you meet these additional conditions:

• Willing and able to work retail hours, including weekends and public holidays.
• Have reliable transport to get to and from work.
• Be fully vaccinated and able to provide proof of vaccination.
• Be a South African citizen.
• Have a clear credit and criminal record.

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Benefits of Working at Dis-Chem

Dis-Chem Pharmacies offers great benefits to its employees, including:

• A market-related salary
• Medical aid coverage
• Provident fund
• Staff account for discounts and benefits

These perks make it an attractive opportunity for anyone serious about building a long-term career in retail and e-commerce.

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How to Apply for the Dis-Chem Online Administrator Position

If you meet the requirements and are ready to join the Dis-Chem team, follow these steps to apply:

1. Visit the Dis-Chem Careers page at www.dischem.co.za/careers.
2. Search for the Online Administrator – Southgate position.
3. Upload all required documents, including your CV and proof of vaccination.
4. Submit your application before 01 October 2025.

Apply now and take the first step toward a rewarding future with Dis-Chem Pharmacies!

Important: Incomplete or late applications will not be considered.

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Why You Should Apply Today

The e-commerce industry is growing fast, and this role offers the chance to be part of that exciting growth. With only a limited number of positions available, this opportunity will not last long.

If you have a passion for retail, great people skills, and an eye for detail, this could be the career move you’ve been waiting for.