Dis-Chem Pharmacies Is Looking for Retail Store Assistants

Dis-Chem Pharmacies invites suitably qualified applicants to apply for Retail Store Assistant Vacancies at its Palmcourt store. The position is suited to candidates with Grade 12 or Matric, basic computer skills and previous retail experience. The successful applicant will assist with the day-to-day running of the store, customer service, stock control, cash-related duties and general administration. The closing date for applications is 18 August 2026.

Dis-Chem Retail Store Assistant Job Opportunity

Are you looking for a retail job where you can work directly with customers while also handling important store administration and operational tasks?

Dis-Chem Pharmacies has an opportunity available for a Retail Store Assistant at its Palmcourt store.

The successful candidate will help make sure the store operates according to company policies and procedures. The position involves much more than assisting customers. You may also deal with stock queries, refunds, returns, deliveries, invoices, cash-related administration and high-risk stock.

Because of the range of responsibilities, Dis-Chem is looking for someone who is organised, trustworthy, customer-focused and able to work under pressure.

Minimum Requirements

Applicants need to meet the essential requirements before applying for the Retail Store Assistant position.

Grade 12 or Matric

A Grade 12 / Matric qualification is required.

Make sure your CV clearly shows your highest school qualification and any relevant additional training or experience.

Basic Computer Skills

Candidates must have basic computer skills.

The listed systems and programmes include:

• Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• SAP

Being comfortable using computers can be important because the role includes administrative duties, stock information, reports and other store-related records.

Retail Experience

Previous retail experience is essential.

Applicants should ideally be comfortable working with customers, handling retail administration and working in a busy store environment.

What Will a Retail Store Assistant Do?

The Retail Store Assistant will help with the overall management and daily operation of the store.

The job includes customer service, administration, stock control, cash-related duties and communication with different departments.

Some of the main responsibilities are outlined below.

Customer Service

Providing good customer service is an important part of the job.

The successful candidate will be expected to:

• Manage and report customer compliments and complaints to management.
• Build professional relationships with customers.
• Deal with customer stock queries and make sure they are resolved.
• Provide customers with feedback when required.
• Assist customers with enquiries.
• Refer customers to the correct department when necessary.

The aim is to make sure customers receive helpful and professional service whenever they need assistance.

Stock and Returns

The Retail Store Assistant will also help control stock within the store.

Responsibilities include making sure back shopping and returned goods are handled correctly.

The employee will also be responsible for managing and controlling high-risk stock.

Stock queries must be dealt with properly, while deliveries and invoices need to be checked carefully to make sure the information is accurate.

Deliveries and Invoices

The successful candidate will be required to:

• Verify deliveries.
• Review invoices for accuracy.
• Assist the Receiving Manager.
• Prepare and log Distribution Centre claims.
• Use the Distribution Centre claims system when required.

Accuracy is important when dealing with deliveries, invoices and stock because mistakes can affect the store’s records and operations.

Cash and Point-of-Sale Duties

The position also involves several cash and point-of-sale responsibilities.

These include:

• Managing shorts and overs at the point of sale.
• Managing floats.
• Handling refund and return transactions.
• Preparing the daily run reconciliation.
• Preparing, ordering and receiving branch change requirements.
• Making sure cashiers have enough change to provide good customer service.
• Maintaining effective document control.

Documents may include records relating to:

• Floats
• Petty cash
• Cash on hand
• Other store administration

Candidates should therefore be comfortable working carefully with numbers and financial records.

Communication With Customers and Staff

Good communication is another important part of the job.

The Retail Store Assistant must maintain effective communication with customers when feedback is required and maintain good communication with relevant departments and other parties.

You may need to speak to customers, managers, cashiers, receiving staff and other employees during your normal duties.

Being able to communicate clearly and professionally can help you succeed in this position.

Skills and Competencies

Dis-Chem has listed several important competencies for the role.

The successful applicant should have:

• Retail administration knowledge.
• Retail operational knowledge.
• Good customer relations skills.
• The ability to work well as part of a team.
• Leadership and management skills.
• Honesty and trustworthiness.
• The ability to work under pressure.
• A deadline-driven approach.

The role can become busy, particularly during periods when there are many customers. Applicants should therefore be able to stay focused and complete their responsibilities even when working under pressure.

Special Conditions of Employment

There are also specific conditions that applicants must meet.

Candidates must be:

• South African citizens.
• Able to pass an MIE screening process.
• Clear of criminal and credit issues as required by the employer.
• In possession of a driver’s licence and/or own reliable transport.

Applicants should make sure they meet these conditions before applying.

Salary and Benefits

Dis-Chem has listed the remuneration as a market-related salary.

The position also comes with several benefits, including:

• Medical aid
• Provident fund
• Staff account

The exact salary amount has not been provided in the vacancy information.

Closing Date for Dis-Chem Retail Store Assistant Jobs

The closing date for this Dis-Chem Pharmacies Retail Store Assistant opportunity is:

18 August 2026

Interested applicants should submit their applications before the closing date.

It is better not to wait until the final day to apply. Make sure your CV is updated and clearly shows your retail experience, computer skills, qualifications and other information relevant to the position.

Dis-Chem Retail Store Assistant Job Summary

Company: Dis-Chem Pharmacies
Position: Retail Store Assistant
Store: Palmcourt
Closing Date: 18 August 2026
Qualification: Grade 12 / Matric
Experience: Retail experience required
Computer Skills: Word, Excel, Outlook and SAP
Salary: Market-related
Benefits: Medical aid, provident fund and staff account
Citizenship: South African citizen
Transport: Driver’s licence and/or own reliable transport required

Is This Dis-Chem Vacancy Right for You?

This opportunity could suit an experienced retail worker who enjoys helping customers but is also comfortable with administration, stock control and operational duties.

The job requires someone who can communicate professionally, work accurately and remain calm when the store gets busy. You will also need to handle sensitive tasks involving stock, cash, refunds, returns and store records.

If you meet the Grade 12, computer skills and retail experience requirements and are interested in joining Dis-Chem Pharmacies, make sure you review your CV carefully and apply before 18 August 2026.