DUNNS P27 invites suitably qualified applicants to apply for General Assistant vacancies. The position is a permanent, part-time opportunity with working hours of around 4 hours per day. The work schedule is as needed, the salary is TBC, and the successful applicant can start ASAP.
If you have Matric, speak English, enjoy helping customers and want to work in a retail environment, this General Assistant position could be worth considering.
The General Assistant plays an important role in helping the store run smoothly and making sure customers have a good shopping experience.
This is a customer-focused position. You will spend part of your working day helping customers find products, answering questions and assisting them at the checkout.
You will also help keep the store organised, refill shelves, receive deliveries and make sure products are displayed correctly.
Because this is a retail job, you need to be comfortable working with people. You should be friendly, helpful and able to communicate clearly.
Attention to detail is also important, especially when handling cash, processing transactions, checking prices and keeping customer information up to date.
Here are the main details of the vacancy:
The General Assistant will perform different duties throughout the store.
The role involves customer service, sales support, cash handling, merchandising, stock management and general store duties.
One of your main responsibilities will be making sure customers receive good service.
You will help customers find the products they are looking for and assist them with questions about items in the store.
You should always try to make the customer’s shopping experience as easy and pleasant as possible.
A friendly attitude is important because you will regularly interact with customers.
The General Assistant will also work at the checkout.
You must ring up customer purchases accurately and make sure transactions are processed correctly.
You may handle different types of payments, including:
Accuracy is very important when working with money. You will need to make sure customers are charged the correct amount and that payments are handled according to store procedures.
Customers may ask for help when deciding what to buy.
You will assist them by providing information about products and helping them find suitable options.
You may also tell customers about current promotions and sales. This can help customers discover products they may be interested in while also supporting the store’s sales targets.
The General Assistant may also answer calls from customers.
You should listen carefully to their questions or requests and try to help them as quickly as possible.
If you cannot solve the issue yourself, you should know when to ask another team member or manager for assistance.
Another responsibility is making sure customer records are accurate and up to date.
This requires attention to detail because incorrect information can cause problems later.
You should follow the store’s procedures when updating or handling customer information.
A retail store needs to look neat and well organised.
You will be responsible for checking shelves and making sure products are displayed properly and are easy for customers to find.
When products start running low, you will need to bring additional stock out and refill the shelves.
This is sometimes called merchandising or shelf replenishment.
You will also need to make sure products have the correct prices displayed.
Store displays should look neat and attractive so customers can easily understand what products are available and what promotions are running.
If you notice an incorrect price or display problem, you should report it and follow the correct procedure to have it fixed.
The General Assistant will work with other team members when deliveries arrive.
You will help receive stock and put products away neatly in the correct places.
The role may involve using specific tools and software to assist with receiving and managing stock.
Being organised is important because poorly stored stock can make it harder for employees to find products later.
The store must remain clean and organised throughout the working day.
You will help with general cleaning and tidying duties and make sure the store is ready for customers.
At the end of the day, you may also help prepare the store for the next day’s business.
The General Assistant will assist the manager when preparing for stock checks.
This can involve making sure products are organised and helping with other tasks required before stock counting takes place.
You will also need to look after store equipment and make sure it is safe, accounted for and used correctly.
All employees are expected to follow the store’s health and safety procedures.
You should know and follow the rules designed to protect customers, employees and store property.
If you notice a safety problem, it should be reported to the appropriate person.
The General Assistant may be responsible for handling cash and card payments.
All transactions must be completed correctly and according to company procedures.
You will also assist with daily banking tasks and need to handle these responsibilities carefully.
Because money is involved, honesty, accuracy and attention to detail are important qualities for this position.
The General Assistant should understand the store’s sales goals.
These may include targets for daily, weekly and monthly sales.
You may also assist with activities designed to reduce stock losses and help the business improve its profits.
This means the role is not only about serving customers. You will also contribute to the overall performance of the store.
Applicants must meet the basic requirements for the position.
You need:
The following are listed as preferences rather than strict requirements.
The employer prefers South African candidates and candidates between 18 and 35 years old.
Experience in one of the following roles can also be an advantage:
If you have experience in retail, customer service or sales, make sure it is clearly shown on your CV.
Applicants should know that an assessment is required as part of the application process.
The assessment listed for this vacancy is the:
Customer Centric Potential Work Performance Assessment Battery
You should be prepared to answer questions that test your approach to customer service and retail situations.
The application includes several questions about your experience and how you would handle different situations.
You may be asked:
If you are interested in the DUNNS P27 General Assistant vacancy, take some time to check your CV before applying.
Make sure your CV includes your:
Your location is especially important because applicants must live within 30km of the job.
If you have never worked as a General Assistant before, do not automatically assume you cannot apply. Experience in customer service, retail, sales, merchandising or similar work can also be relevant.
DUNNS P27 advises applicants that if they have not heard from the company within three weeks, their application will not be progressing.
The company also encourages unsuccessful applicants to consider applying for future opportunities.
The DUNNS P27 General Assistant position is a permanent, part-time retail opportunity for someone who enjoys working with customers and wants to be part of a store team.
The job involves helping customers, processing purchases, handling payments, answering calls, filling shelves, checking prices, receiving deliveries, keeping the store clean and assisting with stock checks.
Applicants must have Matric, speak English, live within 30km of the job and have a clear criminal record.
The position offers 4 hours per day, works on an as-needed schedule, has a salary that is TBC, and has an ASAP start date.
If you have customer service, retail, sales or cashier experience, make sure you highlight it clearly when completing your application.
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