Fidelity ADT Armed Response Officer Vacancies 2026: Grade 10 Applicants With PSIRA Can Apply

Fidelity ADT invites suitably qualified applicants to apply for its Armed Response Officer vacancies for 2026. The successful candidates will be responsible for conducting vehicle patrols, responding to security alarms and emergency signals, protecting clients and providing assistance when security incidents occur. Applicants must have Grade 10, PSIRA Grade C and Armed Response (AR) registration, as well as valid firearm competency. A valid driver’s licence with at least two years of driving experience is also required. The closing date for applications is 20 November 2026.

This opportunity is suitable for security officers who have the required PSIRA registration, firearm competency and driving experience and are looking to work in the private security industry.

Fidelity ADT is looking for responsible and professional individuals who can respond to emergencies, patrol assigned areas and help keep clients and their properties safe.

The position requires more than driving around an assigned area. Successful candidates must know their patrol areas, respond to alarm signals quickly, communicate with clients and follow the company’s security procedures.

If you have the required qualifications and experience, this Armed Response Officer opportunity may be worth considering.

About the Fidelity ADT Armed Response Officer Position

The main purpose of this job is to conduct vehicle patrols and respond to clients and security signals received from the monitoring centre.

When an alarm or emergency signal is received, the officer may be required to travel to the client’s premises, investigate the situation and provide the necessary assistance.

Armed Response Officers play an important role in protecting people, homes and businesses. They must be alert, professional and able to make quick decisions when responding to different situations.

The job also involves maintaining good relationships with clients and making sure that security concerns are handled properly.

Fidelity ADT Armed Response Officer Job Requirements

Before applying, interested candidates should make sure they meet the qualifications and other requirements listed in the vacancy advertisement.

The requirements include:

• Education: Grade 10.
• PSIRA Registration: Applicants must be registered with PSIRA Grade C.
• Armed Response Registration: A valid PSIRA Armed Response (AR) registration is required.
• Firearm Competency: Candidates must have the required firearm competency.
• Driver’s Licence: A valid driver’s licence is required.
• Driving Experience: Applicants must have at least two years of driving experience.
• Master Drive: Candidates must meet the Master Drive requirement.
• Area Knowledge: Applicants must have knowledge of the area where they will be working.

These requirements are important because the job involves driving, vehicle patrols, responding to emergency signals and working with firearms.

Candidates should make sure their relevant registrations and documents are valid before applying.

Fidelity ADT Armed Response Officer Duties and Responsibilities

Successful candidates will be expected to perform several duties to help protect clients and maintain the company’s security standards.

Below is a breakdown of the main responsibilities.

1. Conducting Vehicle Patrols and Responding to Calls

One of the main duties will be patrolling assigned areas and responding to calls received from the monitoring centre.

Officers must become familiar with the areas they are responsible for covering.

This includes:

• Learning the roads and streets within the assigned area.
• Knowing the locations of client premises.
• Understanding the best routes to reach different properties.
• Using the shortest possible routes when responding to calls.
• Maintaining response times set by management.

Officers must have the necessary driving skills to respond to calls safely and efficiently.

Knowing the area well can help reduce delays when responding to security emergencies.

2. Responding to Security Incidents

Armed Response Officers must pay special attention to calls received during their shifts.

They are expected to respond to security signals and assist clients when problems or complaints arise.

Their responsibilities include:

• Attending to calls received from the monitoring centre.
• Checking client premises thoroughly.
• Assisting clients during security-related incidents.
• Paying attention to serious incidents.
• Following up with clients after serious situations.
• Offering assistance where necessary.

The safety and wellbeing of clients must remain a priority throughout the officer’s duties.

3. Providing Good Customer Service

Although this is a security position, dealing with people is also an important part of the job.

Officers must be able to communicate properly with clients and show understanding when people are worried or affected by security incidents.

Fidelity ADT expects officers to:

• Treat clients with respect.
• Show empathy when dealing with clients.
• Listen carefully to customer concerns.
• Assist with problems and complaints.
• Provide full feedback when necessary.
• Conduct introduction and public relations calls with new clients.

Good communication can help clients feel supported and understand what action has been taken when they report a security problem.

4. Maintaining Professional Appearance and Uniform Standards

Armed Response Officers represent the company whenever they are on duty.

They must maintain a professional appearance and follow the company’s uniform requirements.

This includes:

• Wearing the correct uniform.
• Maintaining personal hygiene.
• Following uniform etiquette.
• Participating in daily parades.
• Complying with the company’s Standing Operating Procedures (SOPs).

Daily parades will be conducted to make sure officers are prepared for their duties and follow the required workplace standards.

5. Keeping the Patrol Vehicle in Good Condition

The condition and appearance of the company vehicle are also important.

Officers must make sure their assigned vehicles are kept neat and presentable.

They will be expected to:

• Check the general appearance of the vehicle.
• Complete daily vehicle checklists.
• Complete weekly vehicle checklists.
• Report problems when necessary.
• Make sure the vehicle is properly maintained according to company procedures.

A vehicle that is in good condition is important because officers depend on it to respond to calls and conduct patrols.

6. Completing Reports and Giving Feedback

The successful candidates will need to provide accurate information about their activities and incidents they attend.

Officers must submit detailed reports and feedback whenever requested.

They must also make sure that important information is communicated correctly to supervisors and other relevant employees.

Accurate reporting helps the company keep proper records and follow up on security matters.

7. Following Radio Communication Procedures

Radio communication is an important part of armed response work.

Officers must follow the correct radio procedures prescribed by ADT Security.

They must make sure that information is passed accurately between the relevant teams.

Communication must be clear and professional, especially when responding to emergencies or reporting incidents.

8. Attending Meetings and Training Sessions

Fidelity ADT expects employees to attend all required meetings and training sessions.

Officers must also develop a strong understanding of all the duties and responsibilities connected to their positions.

This includes knowing the company’s security procedures and understanding how to perform their assigned tasks correctly.

9. Maintaining Workplace Discipline

Successful candidates must follow company rules and maintain proper workplace discipline.

This includes:

• Keeping their workstation or office neat and tidy.
• Avoiding the misuse of company telephones for private calls.
• Following instructions from management.
• Complying with company procedures.
• Maintaining professional conduct while on duty.

Employees are expected to act responsibly and protect the company’s reputation when dealing with clients and colleagues.

Important Skills Needed for an Armed Response Officer

Apart from meeting the formal requirements, applicants should have certain personal qualities that will help them perform their duties.

These include:

• Good driving skills.
• Knowledge of local roads and areas.
• Ability to respond calmly to emergencies.
• Good communication skills.
• Professional behaviour.
• Attention to detail.
• Ability to follow instructions.
• Good customer service skills.
• Responsibility when handling firearms.
• Ability to work under pressure.

Armed Response Officers must be alert because they may deal with different situations during their shifts.

They should also understand that protecting clients involves both responding to emergencies and providing proper support to people who need assistance.

Fidelity ADT Employment and Selection Notice

Fidelity ADT has stated that it reserves the right not to make an appointment to any advertised position.

Preference will be given to existing employees where applicable, and selection will be based purely on merit.

The company also encourages and supports applications from Historically Disadvantaged Candidates and Black Female Candidates.

Applicants should therefore make sure that they meet the stated requirements and provide accurate information when submitting their applications.

Fidelity ADT Armed Response Officer Vacancies 2026: Closing Date

Interested candidates should take note of the application deadline.

Closing Date: 20 November 2026

If you have Grade 10, PSIRA Grade C and Armed Response registration, firearm competency and the required driving experience, this may be an opportunity worth exploring.

Before applying, make sure that you meet all the listed requirements, including the valid driver’s licence, two years of driving experience, Master Drive and area knowledge requirements.

The supplied vacancy information does not specify the salary, number of available positions or exact work location. Applicants should consult the official Fidelity ADT vacancy advertisement for the application method and any additional instructions.

Prepare your application early and submit it before 20 November 2026 to be considered for this opportunity.