Are you looking for a security job where you can use your driving skills and protect people? Do you have a valid driver’s licence, PSIRA registration and firearm competency? Fidelity Services Group has an opportunity that could be perfect for experienced security personnel who want to grow their careers in the private security industry.
Fidelity Services Group invites suitably qualified applicants to apply for Armed Response Officer Vacancies (Vehicle Patrol Officers). The closing date for applications is 20 November 2026.
This opportunity is aimed at candidates who have Grade 10, PSIRA Grade C and Armed Response (AR) registration, as well as the required firearm competency. Applicants must also have a valid driver’s licence for at least two years and good knowledge of the area where they will be working.
The successful candidates will be responsible for patrolling assigned areas, responding to alarm signals and emergency calls, assisting clients and making sure that customers receive professional security services.
If you are alert, responsible, a good driver and passionate about protecting people, this could be an opportunity worth considering.
Fidelity Services Group is looking for suitable candidates to join its security team as Armed Response Officers, also referred to as Vehicle Patrol Officers.
The main purpose of this position is to patrol different areas and respond to clients and security signals sent through the monitoring centre.
Armed Response Officers play an important role in protecting homes, businesses and other client properties. They must be ready to respond when an alarm is triggered or when a client requests assistance.
This job requires people who can work under pressure, drive safely and make quick decisions when dealing with security incidents.
Employees must also understand the areas they are responsible for so that they can reach clients as quickly as possible.
The successful applicants will need to follow company procedures, communicate professionally and provide good service to clients at all times.
An Armed Response Officer is responsible for responding to security alerts and helping protect clients from possible dangers.
When an alarm signal is received at the monitoring centre, the officer may be sent to the property to investigate the situation and provide assistance.
The officer must know the area, understand the best routes and respond within the required time.
However, the job is not only about responding to alarms. Officers must also build good relationships with clients, conduct patrols, prepare reports and make sure that their vehicles and uniforms meet company standards.
Successful applicants will be expected to perform several duties as part of their daily work.
Armed Response Officers must familiarise themselves with the areas they are responsible for.
This includes learning the roads, streets, businesses, residential areas and important locations within their patrol zones.
Knowing the area will help officers respond to emergency calls more quickly and choose the best routes when travelling to clients.
Officers must respond to clients and security signals forwarded by the monitoring centre.
They must pay special attention to all calls and make sure that emergencies are handled according to company procedures.
Responding quickly is important because clients may need immediate assistance when their security systems detect suspicious activity.
Employees must meet the response times set by management.
They should use their driving skills and knowledge of the area to reach clients as quickly and safely as possible.
Officers must also make use of the shortest possible routes when responding to calls.
Armed Response Officers must understand the premises they are responsible for protecting.
This includes becoming familiar with the layout of client properties and identifying important access points.
Checking premises thoroughly helps officers identify possible security concerns and protect the welfare of clients.
After serious security incidents, officers may be required to follow up with clients and offer assistance.
They must show empathy, listen carefully to clients and understand their concerns.
Good customer service is important because clients need to feel safe and supported.
Officers must be willing to assist clients who experience problems or have complaints.
They should listen attentively, communicate clearly and provide helpful feedback whenever necessary.
If a problem requires further attention, the correct information must be passed on to management or the relevant department.
Employees may be required to introduce themselves to new clients and make public relations calls.
This helps clients become familiar with the security team responsible for their safety.
Officers must behave professionally and create a positive impression of Fidelity Services Group.
Armed Response Officers must maintain a neat and professional appearance.
They are expected to follow uniform rules, maintain personal hygiene and attend daily parades.
Daily parades are also used to communicate instructions and make sure that employees understand their responsibilities.
The appearance and condition of the company vehicle are important.
Officers must complete daily and weekly vehicle checklists to make sure that vehicles are properly maintained and ready for patrol duties.
They should also keep their workstations and offices clean and organised.
Employees must follow the company’s Standard Operating Procedures (SOPs).
They must also use the correct radio communication procedures prescribed by ADT Security.
Accurate information must be communicated to supervisors and other employees. Officers should make sure that important information is passed both upwards and downwards without confusion.
Officers may be required to submit detailed reports about incidents, patrol activities and other work-related matters.
Reports must be accurate and contain all the necessary information.
Employees should also provide feedback to clients and management whenever requested.
Successful applicants must attend all required meetings and training sessions.
They are also expected to develop strong knowledge of all aspects of their position.
Continuous learning helps officers understand company procedures and improve their performance.
Employees must use company resources responsibly and must not abuse company telephone facilities for private calls.
Before applying for the Fidelity Services Group Armed Response Officer position, make sure you meet the minimum requirements.
The company has listed the following qualifications and requirements:
1. Grade 10
Applicants must have Grade 10.
This means candidates who have completed Grade 10 can meet the stated educational requirement, provided they also have the required security qualifications and experience-related requirements.
2. PSIRA Registration Grade C and AR
Candidates must be registered with PSIRA as Grade C security officers and have the required Armed Response (AR) registration.
PSIRA registration is important for people working in the private security industry in South Africa.
3. Firearm Competency
Applicants must have firearm competency.
This is an important requirement because the position involves armed response duties.
Candidates should ensure that their firearm competency documentation is valid and available when requested.
4. Valid Driver’s Licence
Applicants must have a valid driver’s licence that they have held for at least two years.
This requirement is important because the successful candidates will use vehicles to patrol assigned areas and respond to security calls.
Apart from the qualifications listed above, Fidelity Services Group expects applicants to have the following:
This opportunity may be suitable for people who:
Applicants should carefully check all the requirements before submitting their applications.
Fidelity Services Group has stated that it reserves the right not to make an appointment to any advertised position.
Preference is given to existing employees where applicable, and selection is based on merit.
The company also encourages and supports Historically Disadvantaged Candidates and Black Female Candidates to become part of the Fidelity Services Group team.
Fidelity Services Group (Pty) Ltd states that it supports fair business practices and strong business ethics. The company also highlights the continuous development of its employees as an important part of its success.
Here is a summary of the advertised position:
| Job Information | Details |
|---|---|
| Company | Fidelity Services Group |
| Position | Armed Response Officer |
| Alternative Job Title | Vehicle Patrol Officer |
| Industry | Private Security |
| Minimum Qualification | Grade 10 |
| PSIRA Requirement | Grade C and AR |
| Firearm Requirement | Firearm Competency |
| Driver’s Licence | Valid for at least 2 years |
| Additional Requirement | Master Drive |
| Other Requirement | Good area knowledge |
| Main Duties | Vehicle patrols and responding to security calls |
| Closing Date | 20 November 2026 |
Interested candidates should apply through the official Fidelity Services Group recruitment platform.
Follow these steps:
Official Website: https://www.fidelity-services.com/
Applicants should check the official careers section for the correct vacancy and application instructions before submitting their details.
Fidelity Services Group has provided an important notice for applicants.
If you do not receive communication about your application within 10 working days after the closing date, you should consider your application unsuccessful.
This means applicants should make sure that their contact details are correct and regularly check their phones and emails after applying.
Being contacted does not necessarily mean that you have been selected. You may still need to complete further recruitment steps.
The closing date for the Fidelity Services Group Armed Response Officer vacancies is 20 November 2026.
Candidates who meet the requirements are encouraged to apply before the deadline.
Make sure your Grade 10 qualification, PSIRA Grade C and AR registration, firearm competency and driver’s licence details are ready.
If you have the required qualifications and enjoy protecting people and property, this could be an opportunity to take your security career to the next level.
Submit your application on time and follow all the instructions in the official vacancy advertisement.
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