A high-tech security control room with multiple screens showing live surveillance footage and GPS tracking maps. A focused control room operator is seen monitoring security cameras, communicating via radio, and typing on a computer. The setting looks professional and high-security, with a modern, tech-driven atmosphere.

Fidelity Services Group Hiring CCTV Control Room Controller – Apply by 3 June 2025!

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Fidelity Services Group is calling on qualified and experienced individuals to apply for the CCTV Control Room Controller position based in Ballito, KZN. If you’ve got sharp eyes, strong leadership skills, and experience in a security control room, this opportunity is made for you.

📅 Closing Date: 03 June 2025
📍 Location: Ballito
🔐 Job Type: Permanent | Reporting to: Control Room Manager



🛡️ About the Job

This role is all about keeping control, maintaining discipline, and making sure operations run smoothly in the control room. You’ll lead the control room staff, manage incident reports, and help enforce strict security protocols. If you’re reliable, tech-savvy, and have what it takes to handle pressure in a high-responsibility environment, Fidelity Services Group wants you on their team.


Minimum Requirements

Before you apply, make sure you meet the following criteria:

  • Grade 12 (Matric) certificate
  • PSIRA Grade B registration with traceable references
  • At least 2 years of control room experience in the security industry
  • Own reliable transport
  • First Aid & Fire Fighting certifications
  • Strong computer literacy (MS Office & CCTV software)
  • Fluent in English
  • No criminal record
  • Must reside in Ballito or surrounding areas

🎯 Your Key Duties Will Include:

  • Managing the control room team and daily activities
  • Ensuring discipline and performance standards are met
  • Updating the incident register regularly
  • Maintaining clear communication with team members and management
  • Responding quickly and effectively to incidents or alarms

🧠 Skills & Attributes That Set You Apart

  • Strong organizational and interpersonal communication skills
  • High attention to detail and numerical accuracy
  • The ability to meet deadlines under pressure
  • Comfortable working independently and as part of a team
  • Professional, respectful, and able to liaise at all levels
  • Highly methodical and disciplined

📧 How to Apply

If your experience matches the requirements, email your updated CV to Liziwe at:
📩 [email protected]
🕓 Apply before close of business on 3 June 2025

Click Here To Apply


⚠️ Important Notes:

  • If you don’t hear back within 10 working days after the closing date, please consider your application unsuccessful.
  • Preference is always given to internal staff, but Historically Disadvantaged and Disabled Candidates are highly encouraged to apply.

🌍 About Fidelity Services Group

Fidelity is South Africa’s leading integrated security solutions provider, known for professionalism, innovation, and commitment to ethical practices. As part of the Fidelity team, you’ll play a vital role in securing lives and property across the country.

Don’t miss this chance to grow your career with one of SA’s top security companies!