Fidelity Services Group Hotel Security Officer (Grade A–C) Vacancies 2025

Fidelity Services Group invites suitably qualified applicants to apply for the Hotel Security Officer (Grade A–C) Vacancies 2025. The closing date for applications is 31 December 2025.

This is a great opportunity for individuals who are passionate about safety and protection to become part of one of South Africa’s most respected private security companies. If you’re dedicated, alert, and eager to make a difference, this role offers a stable and rewarding career path in the hospitality security sector.

About the Role

As a Hotel Security Officer, your primary responsibility will be to ensure the safety and security of hotel guests, employees, and property. Working in a busy and dynamic environment, you will play a key role in maintaining order, preventing incidents, and handling emergencies with professionalism and care.

You will be stationed in some of South Africa’s leading hotels, where maintaining guest comfort, discretion, and security is top priority. This position requires alertness, quick decision-making, and a calm attitude even in stressful situations.

Main Duties and Responsibilities

As a member of the Fidelity Services Group team, your tasks will include:

• Patrolling the hotel premises to detect and prevent any suspicious activity.
• Monitoring CCTV and alarm systems to ensure the safety of all guests and employees.
• Responding quickly to emergencies such as fire alarms, medical incidents, or disturbances.
• Reporting and documenting incidents or potential safety hazards to management.
• Enforcing hotel security policies, such as access control and visitor registration procedures.
• Assisting guests and staff with safety-related questions or concerns in a professional manner.
• Conducting regular safety inspections to ensure hotel areas meet security standards.
• Collaborating with local law enforcement or emergency services when required.

These responsibilities are essential to maintaining the smooth operation and trusted reputation of the hotel.

Qualifications and Requirements

To qualify for the Hotel Security Officer position, applicants must meet the following minimum requirements:

• Grade 12 (Matric) certificate
• PSIRA registration (Grade A, B, or C)
• Previous experience working in a security or hospitality environment
• Strong communication and interpersonal skills
• Ability to work independently and handle tasks without supervision
• Solid understanding of emergency response procedures
• Must be physically fit, able to stand or walk for extended hours
• Must be willing to work night shifts, weekends, and public holidays

These qualifications ensure that each officer can perform their duties with confidence, professionalism, and integrity.

What Makes You a Great Fit

Fidelity Services Group is looking for reliable, honest, and well-disciplined individuals who can remain calm under pressure. Successful candidates should have:

• Excellent attention to detail and observation skills
• A professional attitude when dealing with guests and colleagues
• The ability to respond swiftly and appropriately to any situation
• A strong sense of responsibility and teamwork
• Respect for confidentiality and company policies

Your character and reliability are just as important as your qualifications.

Working Environment and Physical Demands

This role requires long hours on your feet and the ability to stay alert throughout your shift. You’ll often need to patrol large areas, climb stairs, and handle different types of security equipment. A high level of physical fitness and mental sharpness is vital for this position.

Why Join Fidelity Services Group

Fidelity Services Group is a leader in the private security industry, known for its commitment to excellence, innovation, and professionalism. By joining the company, you become part of a respected network that protects major establishments across South Africa — from hotels and corporate buildings to government institutions.

Employees are supported through training and ongoing development to help them perform effectively and grow within the organisation. For anyone serious about a long-term security career, Fidelity offers both stability and opportunity.

How to Apply

If you meet the above requirements and are ready to start a rewarding career in security, follow these steps:

1. Visit the Fidelity Services Group Careers Page on their official website.
2. Search for the job title “Hotel Security Officer (Grade A–C)”.
3. Read the full job description and ensure you meet all requirements.
4. Prepare certified copies of your ID, Matric certificate, and PSIRA registration.
5. Submit your application online before 31 December 2025.

Late applications will not be considered, so make sure to apply before the closing date.

Take the First Step Toward a Rewarding Career

Working as a Hotel Security Officer at Fidelity Services Group is more than just a job — it’s a chance to build a professional future in one of South Africa’s most trusted security organisations. If you are reliable, disciplined, and passionate about keeping people safe, this opportunity is meant for you.

Apply today and become part of the team that defines safety and excellence across South Africa’s hospitality industry.