Retail Jobs

Game Store Latest Vacancies – Apply Now!

Are you ready to lead and inspire a team in a fast-paced retail environment? Game Store is looking for dynamic, experienced individuals to fill various roles within our stores across South Africa. If you have a passion for customer service, team leadership, and retail management, this is your opportunity to grow your career with one of the country’s leading retail chains!

Position Overview:

As a senior leader in our stores, you will be responsible for ensuring an outstanding shopping experience for our customers while driving store profitability. You’ll lead your team by managing day-to-day sales operations, merchandising, and customer service functions to achieve excellent store performance.

Key Responsibilities:

Customer Experience:

Ensure all associates greet, thank, and assist customers promptly and courteously.
Resolve customer queries and complaints quickly.
Implement and monitor customer experience initiatives and action plans.

Sales:

Analyze market trends and develop strategies to improve sales.
Support and motivate teams to exceed sales targets.
Monitor and control store expenses to maximize profitability.

Stock Loss:

Enforce security measures and risk management procedures.
Ensure compliance with stock take procedures and minimize shrinkage.

Inventory Management:

Ensure stock levels align with sales performance and merchandising plans.
Manage aged and obsolete stock according to company procedures.
Maintain high standards of core and promotional product displays.

Leadership:

Coach, train, and develop store associates to meet store standards.
Manage recruitment, onboarding, and talent development processes.
Foster a culture of integrity, respect, and service excellence among team members.

General Management:

Ensure compliance with OHASA, stock loss, and company audits.
Oversee store maintenance, cleanliness, and safety standards.
Stay updated on retail trends and competitor activities.

Requirements:

Qualifications:

Matric (Relevant tertiary qualification advantageous).

Experience:

Minimum of 5 years’ retail experience in a senior management role.

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Skills & Competencies:

Talent management and emotional intelligence.
Strong planning and execution abilities.
Customer-centric mindset and ethical judgment.
Performance management and strategic thinking.
Agility and solution-driven mindset.

How to Apply:

Interested candidates should submit their CV with the following information:

Full name, contact details, and email address.
Date of birth, race, gender, and disability status (if applicable).
Current city/town of residence.
Qualifications, work experience, and relevant skills (including computer literacy).

Massmart is an equal opportunity employer, and we encourage applications from all candidates, including people with disabilities. If you do not hear from us within 14 days of applying, please consider your application unsuccessful.

Apply Via LinkedIn