Jet Floor Supervisor Vacancy 2026

Are you an experienced retail worker with leadership skills and the ability to manage a busy store environment? Jet, part of The Foschini Group (TFG), invites suitably qualified applicants to apply for its Floor Supervisor (40hr) vacancy. Applicants must have a Matric certificate, at least three years of retail experience and a minimum of one year of store leadership experience. The closing date for applications is 6 November 2026.

The successful candidate will support the store management team by supervising employees, improving store performance and making sure customers receive excellent service. The role also involves monitoring sales performance, managing daily priorities, supporting merchandise displays and motivating the store team.

This opportunity is suited to someone who understands how retail stores operate and has experience guiding other employees. Jet is looking for a confident and energetic person who can take initiative, make decisions and help the store achieve its business targets.

If you have the required experience and enjoy working with people, this Jet Floor Supervisor position may be worth considering.

Jet Floor Supervisor Vacancy Details

Here are the important details from the job advertisement:

• Company: Jet
• Parent Company: The Foschini Group (TFG)
• Job Title: Floor Supervisor (40hr)
• Job Identification: 15217
• Job Category: Stores
• Industry: Retail
• Minimum Qualification: Matric
• Retail Experience: At least 3 years
• Leadership Experience: At least 1 year in store leadership
• Job Schedule: Full-time
• Posting Date: 3 November 2026
• Closing Date: 6 November 2026 at 00:00

What Does a Floor Supervisor Do at Jet?

A Floor Supervisor helps manage the daily activities of a retail store and supports the store management team.

Unlike an ordinary sales position, this role comes with leadership responsibilities. The supervisor helps guide employees, makes sure daily tasks are completed and checks that the store operates according to the company’s standards.

For example, when the store becomes busy, the Floor Supervisor may need to organise employees, make sure customers receive assistance and help the team manage different tasks.

The position also involves monitoring store performance. This means understanding sales targets and other performance measurements, identifying areas that need attention and helping employees work towards better results.

Jet wants someone who can lead by example, communicate clearly and create an environment where employees are motivated to perform well.

Duties and Responsibilities

The successful applicant will be expected to support store management and help the team deliver excellent results.

The main responsibilities include:

1. Supporting Store Management

The Floor Supervisor will work closely with the store management team to provide leadership and support to employees.

This includes:

• Assisting with the daily management of the store.
• Providing guidance to store employees.
• Supporting the implementation of store plans.
• Helping employees understand their responsibilities.
• Making sure tasks are completed properly.
• Supporting management in maintaining store standards.

The successful candidate must be comfortable taking responsibility and helping other employees perform their duties.

2. Ensuring Excellent Customer Service

Customer service is an important part of working at Jet.

The Floor Supervisor must make sure the team puts customers first and provides a positive shopping experience.

Responsibilities include:

• Making sure customers receive assistance when needed.
• Supporting employees in handling customer requests.
• Helping resolve customer concerns.
• Maintaining a customer-focused environment.
• Ensuring the store meets customer expectations.
• Encouraging employees to provide friendly and helpful service.

The company wants a supervisor who understands that customer satisfaction plays an important role in the success of a retail business.

3. Motivating and Leading Employees

A Floor Supervisor must be able to encourage employees and create a positive working environment.

The role involves:

• Motivating team members to perform their duties.
• Building commitment within the store.
• Supporting employees during busy periods.
• Encouraging teamwork.
• Helping employees work towards store targets.
• Creating an environment where people want to do their best.

Good leadership is important because the supervisor must help the team remain focused on its responsibilities.

4. Managing Daily Tasks and Priorities

Retail stores often have several activities taking place at the same time. The Floor Supervisor must be able to manage different responsibilities without losing focus.

This includes:

• Allocating time effectively.
• Handling multiple tasks.
• Identifying urgent responsibilities.
• Making sure important tasks are completed.
• Organising daily activities.
• Working efficiently in a fast-paced environment.

Applicants must be organised and able to work independently when necessary.

5. Managing Merchandise and Visual Displays

The Floor Supervisor will also provide input and help manage merchandise and visual presentation principles.

This means helping make sure products are displayed properly and that the store maintains the expected appearance.

Responsibilities may include:

• Supporting merchandise presentation.
• Helping maintain product displays.
• Ensuring visual standards are followed.
• Keeping the sales floor organised.
• Supporting the team with merchandise-related activities.

Good product presentation helps customers find items and improves the overall shopping experience.

6. Driving Store Performance and KPIs

One of the important parts of this position is helping the store achieve its performance targets.

Jet uses Key Performance Indicators (KPIs) to measure how well the store is performing.

The advertisement highlights the following performance areas:

• Turnover: The sales value generated by the store.
• Rewards: Encouraging customers to participate in the company’s rewards programme.
• New Accounts: Supporting the growth of customer accounts.
• Visuals: Maintaining the required store presentation standards.

The Floor Supervisor must understand these performance areas and help employees work towards achieving the store’s targets.

Jet Floor Supervisor Requirements

Applicants must meet the minimum educational and work experience requirements before applying.

1. Educational Qualification

Matric Certificate (Grade 12)

Applicants must have completed Matric. The supplied advertisement lists this as the required qualification.

2. Retail Work Experience

Candidates must have:

• At least 3 years of retail experience.
• At least 1 year of store leadership experience.

The leadership experience requirement is important. Jet is looking for someone who has already had some responsibility for guiding or supervising employees in a retail environment.

Applicants should make sure their CV clearly explains their previous retail positions and leadership responsibilities.

3. Leadership and Communication Skills

The successful candidate must have strong leadership, interpersonal and communication skills.

This includes the ability to:

• Give clear instructions.
• Communicate with employees and customers.
• Build good working relationships.
• Motivate team members.
• Handle workplace challenges.
• Work with different personalities.

A supervisor must be able to communicate effectively because they help coordinate the activities of other employees.

4. Flexibility and Adaptability

Retail environments can change quickly, especially during busy shopping periods.

Applicants must be flexible and able to adapt to different customers and situations.

The company also requires employees to work a flexible schedule to meet the needs of the business.

5. Ability to Work Independently

The successful candidate must be able to take initiative and complete responsibilities without always waiting for instructions.

Jet is looking for someone who can recognise what needs to be done, make appropriate decisions and act when necessary.

6. Sales and Customer Management Skills

The advertisement also highlights the following skills:

• Strategic sales planning.
• Managing the sales process.
• Customer value management.
• Customer service delivery.
• Understanding customer needs.
• Supporting sales performance.

These skills will help the Floor Supervisor guide employees and improve the store’s results.

Behaviours Jet Looks for in a Successful Candidate

Apart from qualifications and experience, Jet has listed several behaviours that are important for this position.

Taking on Challenges: The successful candidate must be willing to handle difficult tasks with energy, enthusiasm and a sense of urgency.

Building Relationships: Applicants should be able to develop formal and informal relationships with people inside and outside the organisation.

Customer Focus: The company wants employees who build strong customer relationships and provide solutions that meet customer needs.

Decision-Making: A Floor Supervisor must be able to make good decisions at the right time to keep store activities moving forward.

Adapting to Innovation: Applicants should be open to new business ideas and the use of digital and technology applications.

Motivating Employees: The successful candidate must create a working environment where employees feel motivated to achieve store objectives.

Self-Improvement: Jet values employees who use feedback and personal reflection to understand their strengths and areas where they can improve.

The company also highlights good verbal and written communication, organisational skills, planning, multitasking, independence, initiative and attention to detail.

About Jet

Jet is a Southern African value retailer that offers clothing and home products for the whole family.

The brand focuses on providing affordable fashion and aims to become one of the most loved value retailers in Southern Africa.

Jet places importance on customer service, teamwork, trust and doing the right thing. Its employees are expected to work smart, move quickly and keep learning.

The company is looking for people who are energetic, focused and willing to contribute to better store performance.

About The Foschini Group (TFG)

Jet forms part of The Foschini Group (TFG), an international retail group with a portfolio of 34 speciality lifestyle and apparel brands.

TFG operates across different retail categories and aims to create good shopping experiences for customers through its brands and retail channels.

The company also highlights employee development and career growth. Working within the group may provide exposure to different areas of the retail industry and opportunities to develop workplace skills.

How to Apply for the Jet Floor Supervisor Vacancy

If you meet the requirements, you can apply for the Floor Supervisor (40hr) position through the official TFG careers website.

Before submitting your application, prepare an updated CV that clearly shows your qualifications and employment history.

Your CV should highlight:

• Your Grade 12 / Matric qualification.
• At least three years of retail experience.
• At least one year of store leadership experience.
• Previous supervisory responsibilities.
• Customer service and communication skills.
• Sales and performance-related experience.
• Your ability to manage employees and daily store activities.

Pay special attention to your leadership experience. Since Jet requires at least one year of store leadership experience, your CV should explain the type of responsibilities you handled in previous positions.

Job Title: Floor Supervisor (40hr) – Jet

Job Identification: 15217

Closing Date: 6 November 2026 at 00:00

Apply Online: Visit the official TFG Careers website

Search for job identification number 15217 or the title Floor Supervisor (40hr) – Jet to locate the vacancy.

Make sure you submit your application before the closing date.

Employment Equity Information

TFG states that preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act.

Interested applicants should still ensure that they meet the advertised educational, experience and skills requirements.

Final Advice for Applicants

The Jet Floor Supervisor vacancy is aimed at people who already have experience in retail and have spent at least one year in a store leadership role.

This is not an entry-level re