Markham Floor Supervisor Vacancies

TFG is inviting suitably qualified applicants to apply for the Markham Floor Supervisor (40hr) Vacancy. This is a full-time retail opportunity for someone with strong leadership skills and previous store experience. The closing date for applications is 26 August 2026 at 12:00 AM.

If you enjoy working with people, helping customers, leading a team and keeping a busy retail store running smoothly, this opportunity could be worth a closer look. Markham is looking for a Floor Supervisor who can support the store management team while helping the store reach its sales and customer service goals.

Markham Floor Supervisor Job Details

• Job Title: Floor Supervisor (40hr)
• Company: Markham / TFG
• Job Category: Stores
• Job Type: Full-time
• Job Schedule: Full-time
• Job ID: 14227
• Closing Date: 26 August 2026
• Closing Time: 12:00 AM
• Required Qualification: Matric
• Experience Required: At least 3 years of retail experience, including 1 year in a store leadership role

What Will You Do as a Floor Supervisor?

The Floor Supervisor will play an important role in the day-to-day running of the store. You will work closely with the store management team and help guide employees so that customers receive a good shopping experience.

One of the main parts of the job is team leadership. You will need to motivate employees, help them perform at their best and make sure everyone understands what is expected of them.

You will also help the store reach its performance targets. This means paying attention to important store measures such as turnover, rewards, new customer accounts and visual standards.

Your main responsibilities will include:

• Supporting the store management team with strong leadership.
• Helping the store team provide excellent customer service.
• Making sure employees follow the correct store processes and standards.
• Creating a positive and motivated working environment.
• Managing your time properly while handling different tasks.
• Helping with merchandise and visual merchandising activities.
• Supporting the store in reaching its key performance indicators.
• Helping employees stay focused on sales and customer service.
• Making sure customers receive the level of service they expect.
• Taking action when customer or store challenges need to be solved.
• Working with the team to improve sales performance.

Matric Is Required

Applicants for the Markham Floor Supervisor position must have a Matric certificate.

However, having Matric alone will not be enough for this position. The role is aimed at someone who already understands the retail environment and has experience leading a store team.

Retail Experience Needed

TFG is looking for candidates with at least three years of retail experience.

You must also have a minimum of one year of store leadership experience. This could include experience supervising employees, helping manage a retail floor or taking responsibility for a team.

Because the store environment can become busy, the successful candidate should be comfortable working under pressure and dealing with different types of customers.

Skills Markham Is Looking For

A Floor Supervisor needs more than just retail experience. You will be dealing with customers, employees and management, so good communication and people skills are important.

The required skills and abilities include:

• Strong leadership skills.
• Good verbal and written communication.
• Excellent interpersonal skills.
• Good planning and organisational skills.
• The ability to work independently.
• The ability to take initiative.
• Strong attention to detail.
• The ability to manage several tasks at once.
• A high sense of urgency.
• Flexibility when dealing with different customers and situations.
• The ability to work a flexible schedule.
• Good customer service skills.
• Strategic sales planning.
• Sales process management.
• Customer value management.

The successful applicant should also be comfortable working in a fast-paced retail environment where priorities can change quickly.

Customer Service Will Be a Big Part of the Job

Customers are at the centre of this role. As a Floor Supervisor, you will help make sure customers receive friendly, helpful and professional service.

You will need to understand customer needs, deal with challenges and help the team find suitable solutions.

This means being able to listen carefully, ask the right questions and remain calm when dealing with difficult situations.

Good customer relationships can make a big difference in retail, so Markham needs someone who understands the importance of putting customers first.

Leadership and Team Motivation

A successful Floor Supervisor should be able to bring out the best in other people.

You will help create a workplace where employees feel motivated to do their jobs properly and work towards the store’s goals.

The role requires someone who is willing to take on new challenges and act when something needs attention. You should be energetic, positive and ready to make decisions when necessary.

You will also need to build good working relationships with people inside and outside the organisation.

Behaviours for Success

TFG has highlighted several behaviours that can help an employee succeed in this position.

The successful candidate should be able to:

• Take on new opportunities and difficult challenges with energy.
• Build strong professional relationships.
• Develop positive customer relationships.
• Provide customer-focused solutions.
• Make good decisions at the right time.
• Support new digital and technology-based ways of working.
• Help create a workplace where employees want to perform well.
• Learn from feedback and personal experience.
• Understand personal strengths and areas that need improvement.
• Communicate clearly with colleagues and customers.
• Plan and organise work effectively.
• Handle several responsibilities in a busy environment.
• Work independently when required.
• Take initiative without always waiting for instructions.
• Pay close attention to details.

Required Skills

The following skills are specifically listed for the Floor Supervisor position:

• In-depth questioning
• Managing the sales process
• Navigating customer challenges
• Planning and organising
• Service delivery
• Verbal communication

These skills will help the successful candidate manage customers, support employees and contribute to the overall performance of the store.

About Markham and TFG

Markham is part of TFG, a large retail group with a portfolio of 34 speciality lifestyle and apparel brands.

TFG says its people are one of its biggest strengths. The group focuses on creating strong customer experiences while giving employees opportunities to develop and grow within the business.

Working for TFG can also expose employees to different brands and areas of the retail industry. For someone who wants to build a long-term career in retail, this can provide opportunities to learn new skills and take on greater responsibilities.

What Is Markham Like?

Markham focuses on smart and casual fashion, including clothing, footwear, accessories and fragrances.

Its stores are designed around a youthful and energetic retail environment. Employees work directly with customers to help them find products that match their personal style.

For someone who enjoys fashion, sales and working with people, the Markham environment may offer an interesting place to build retail experience.

Employment Equity

Preference will be given, but is not limited to, candidates from designated groups in terms of the Employment Equity Act.

Applicants should make sure that the information provided in their application is accurate and clearly shows their qualifications and relevant retail experience.

How to Apply for the Markham Floor Supervisor Vacancy

If you meet the requirements and believe you have the leadership and retail experience needed for this position, you can apply for the Markham Floor Supervisor (40hr) vacancy.

Before submitting your application, check that you have:

• A valid Matric certificate.
• At least 3 years of retail experience.
• At least 1 year of store leadership experience.
• Strong communication and customer service skills.
• Leadership and team management abilities.
• The flexibility to work according to the needs of the business.
• The ability to work in a fast-paced store environment.

The application deadline is 26 August 2026 at 12:00 AM, so interested applicants should not wait until the last minute to apply.

Could This Be Your Next Step in Retail?

The Markham Floor Supervisor position could suit an experienced retail worker who is ready to take on more responsibility. The role combines team leadership, customer service, sales, planning and store operations, making it more than just a normal shop-floor position.

If you have the required retail and leadership experience and enjoy helping both customers and colleagues, this could be an opportunity to take the next step in your retail career.

Job Title: Markham Floor Supervisor (40hr)
Job ID: 14227
Job Type: Full-time
Experience: 3 years retail experience, including 1 year in store leadership
Qualification: Matric
Closing Date: 26 August 2026 at 12:00 AM