Outworx Hiring 50 Call Centre Sales Agents in Cape Town – Apply Now for Permanent UK Sales Roles

Outworx is inviting suitably qualified candidates to apply for their Call Centre Sales Agent Vacancies (50 Posts) under Job Ref #: OW-229. These are permanent, full-time positions based in Cape Town CBD, where successful candidates will join a leading international UK sales campaign.

If you’re passionate about sales, enjoy speaking to people, and want to earn while growing your career in the telecommunications industry, this is the perfect opportunity. With 50 positions available, this is one of the biggest hiring drives in the call centre sector right now.

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Why Join Outworx?

Outworx is a recognized leader in the Business Process Outsourcing (BPO) and Call Centre industry. Working here gives you exposure to international clients, structured career development, and the chance to sharpen your sales and communication skills in a competitive environment.

As a UK Sales Advisor, you’ll work with international customers, offering them the best solutions to match their needs. This role offers stability, valuable experience in a global market, and the chance to achieve attractive performance-based earnings.

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Key Responsibilities

As a Call Centre Sales Agent, your day-to-day tasks will focus on converting leads into sales, servicing customers, and ensuring renewals. Your responsibilities will include:

• Conducting fact-finding conversations with customers to identify their needs.
• Matching the right products and services to customer requirements.
• Exploring and discussing additional services or upgrades to ensure all customer needs are satisfied.
• Building rapport, handling objections, and closing sales effectively.
• Identifying cross-selling and up-selling opportunities and referring leads to other departments when required.
• Delivering strong customer service while maximizing sales.
• Assisting with the generation of new leads and inquiries to drive business growth.

This role is not just about selling—it’s also about problem-solving, listening carefully to customer needs, and making sure every interaction ends on a positive note.

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Compliance and Standards

Because you’ll be dealing with international customers, compliance is critical. Outworx ensures all agents follow strict guidelines, including:

• Adhering to the principle of Treating Customers Fairly (TCF) at all times.
• Complying with Financial Conduct Authority (FCA) regulations.
• Keeping up to date with regulatory changes through training.
• Following official company scripts that align with FCA standards.

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Minimum Requirements

To be considered for this role, applicants must meet the following requirements:

• Education: Completed and passed Matric (Grade 12) or NQF Level 4 qualification.
• Documentation: Valid South African ID.
• Experience:
  • UK sales industry experience is preferred (USA campaign experience may also be considered).
  • At least 1 year of Call Centre or BPO experience is required.
  • Proven experience in UK Sales (1 year+) is advantageous.
• Skills:
  • Strong communication and active listening skills.
  • Ability to think quickly, solve problems, and comply with UK regulations.
  • Fluent in English (spoken and written).
  • Exceptional phone etiquette.
  • Ability to meet and exceed revenue targets.
• Flexibility: Must be willing to work rotational shifts and weekends.

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Qualities That Will Make You Stand Out

Outworx is looking for candidates who are:

• Confident and persuasive communicators.
• Driven by results and passionate about achieving targets.
• Ethical, professional, and compliant with regulations.
• Resilient and able to handle the pressure of working in a fast-paced sales environment.
• Customer-focused and motivated to provide the best service possible.

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Why This Job Could Be Right for You

This is more than just a call centre role. It’s a chance to:

• Work for a global sales campaign.
• Build your career in telecommunications and BPO.
• Gain valuable international exposure and training.
• Earn a stable income with the potential for commission-based rewards.
• Develop sales, negotiation, and customer service skills that can take your career anywhere.

With 50 permanent positions available, this is a golden opportunity for anyone serious about starting or growing a career in sales.

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Job Summary

• Position: Call Centre Sales Agent (UK Sales Advisor)
• Company: Outworx
• Job Ref #: OW-229
• Industry: Telecommunications / BPO
• Location: Cape Town CBD
• Type: Permanent, Full-time
• Positions Available: 50
• Experience Required: 1 year in Call Centre/BPO (UK Sales experience preferred)
• Education: Matric / NQF Level 4
• Shifts: Rotational, including weekends

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How to Apply

If you meet the requirements and are ready to join a dynamic sales environment, prepare your CV and supporting documents and apply directly via Outworx’s careers portal.

With applications open for only a limited time, make sure to apply as soon as possible—these 50 positions will be filled quickly.

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This is your chance to secure a permanent call centre job with international exposure. If you’re motivated, hardworking, and passionate about sales, don’t miss this opportunity—apply today and join Outworx in Cape Town.