Pedros Senior Store Manager Vacancy

Pedros invites suitably qualified applicants to apply for their Senior Store Manager Vacancy. The closing date for applications is 31 March 2026.

If you have solid restaurant or fast-food experience and you’re ready to step into a serious leadership role, then this Pedros Senior Store Manager opportunity could be exactly what you’ve been waiting for. This is not an entry-level job. It’s a role for someone who can take full responsibility for a store, lead a team under pressure, drive sales, and still protect quality and customer service every single day.

Pedros is a fast-paced brand, and that means they need a manager who can think quickly, stay organised, and keep the store running smoothly from opening until closing time. If you’re the type of person who doesn’t panic when it’s busy, knows how to motivate a team, and can handle tough customer complaints professionally, this is your kind of job.

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What Is a Pedros Senior Store Manager?

A Senior Store Manager is basically the main leader of the restaurant or take-away. You are responsible for:

• Running the store daily
• Making sure food quality is always high
• Keeping stock under control
• Managing staff performance and discipline
• Driving sales, profits, and growth
• Ensuring the store follows health and safety rules

This role is for someone who can manage the store like it’s their own business, because the performance of the store depends on the manager.

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What You’ll Be Doing in This Role (Main Duties)

Pedros listed several key responsibilities, and they show clearly that this role requires someone who can handle operations, people, and profit targets.

## Overseeing the Overall Operation of the Store

You will supervise everything happening in the store daily, including:

• Staff duties and performance
• Operations flow
• Customer service
• Food preparation standards
• Hygiene and safety

You must make sure the store runs smoothly at all times, especially during peak hours.

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## Ensuring Food Quality and SOP Standards

Pedros expects strict adherence to their standard procedures.

You will ensure:

• Food quality standards are met
• Pedros Standard Operating Procedures (SOPs) are followed daily
• Staff maintain consistency in service and food preparation

This is important because customers return when they get the same quality every time.

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## Managing Stock Control, Purchasing and Orders

A big part of management is stock control. You’ll be responsible for:

• Monitoring stock levels
• Ordering stock
• Managing purchasing
• Preventing stock losses
• Avoiding shortages that can stop production

Good stock control improves profitability and prevents waste.

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## Handling Customer Complaints and Maintaining Service Levels

Customer experience is everything in fast food. In this role, you will:

• Deal with customer complaints professionally
• Keep customer service standards high
• Resolve issues quickly
• Ensure complaints are handled within the required time frame

Even when a customer is upset, you must stay calm and protect the brand image.

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## Maximising Profitability (Sales and GP% Targets)

This role is performance-based. You’ll be expected to:

• Meet sales targets
• Maintain GP% (Gross Profit percentage)
• Reduce waste and unnecessary costs
• Motivate staff to push sales and promotions

In other words, you’re not only managing people—you’re managing business results.

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## Staff Management (Rosters, Discipline, Performance)

Managing staff is one of the biggest parts of the job.

You will:

• Create work rosters
• Manage discipline in the workplace
• Monitor performance
• Improve productivity in the store

A strong manager ensures everyone knows their job and works as a team.

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## Compliance With Health and Safety Regulations

Pedros stores must meet hygiene and safety requirements. You must:

• Ensure cleaning and hygiene standards are followed
• Keep the store compliant with regulations
• Make sure staff understand health and safety rules

This protects customers, staff, and the business.

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## Daily Opening and Closing Procedures

You will ensure correct procedures are followed at:

### Opening time

• Staff ready and on time
• Kitchen and service area prepared
• Systems running
• Stock ready for trade

### Closing time

• Cash-ups done correctly
• Cleaning done properly
• Equipment checked
• Store secured

These routines protect the business and ensure smooth operations.

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## Marketing Activities and Promotions

Pedros also expects managers to drive promotions in store.

You will:

• Introduce incentive programmes
• Ensure promotions are displayed and supported
• Encourage staff to push specials and deals
• Support marketing activities to grow sales

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## Training and Staff Development

A strong store needs trained staff. You will:

• Ensure training programmes are in place
• Develop staff skills
• Hold regular structured staff meetings
• Keep staff motivated and informed

This builds a better team and reduces mistakes.

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## Recruitment and Selection

You will play a key role in recruiting staff. That includes:

• Selecting team members
• Leading and training the team
• Monitoring staff output
• Improving productivity and profitability

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## Performance Evaluation

Pedros expects managers to evaluate staff performance regularly. You’ll be responsible for:

• Measuring staff results
• Identifying who needs training
• Improving store performance through staff accountability

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Requirements for Pedros Senior Store Manager Vacancy

Pedros is looking for an experienced manager with a strong fast food background.

## Experience Needed

• Minimum 3 years Restaurant/Fast-Food Service experience

This shows you understand:

• Busy store operations
• Customer service under pressure
• Quality and timing standards

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## GAAP Knowledge (Advantage)

• GAAP experience and knowledge is advantageous

This can help with store reporting, numbers, compliance, and managing business operations.

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## Skills Pedros Wants in a Senior Store Manager

You must have:

### Management Skills

You must lead teams, handle discipline, and drive results.

### Organisational Skills

You’ll manage schedules, stock, procedures and store operations daily.

### Customer Service & Communication Skills

You must speak clearly and handle customers professionally.

### Problem-Solving Skills

You must solve issues fast when:

• Staff don’t show up
• Stock runs low
• Customers complain
• Equipment fails
• Targets aren’t met

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Closing Date for Applications

📌 Closing Date: 31 March 2026

This gives you time, but management jobs attract a lot of attention, so applying early is always the best move.

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Why You Should Apply for This Role

This vacancy is ideal if you are:

• Ready to move into a senior leadership position
• Experienced in fast food / restaurant management
• Confident with targets and people leadership
• Serious about career growth
• Looking for a long-term role in a growing brand

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