Learnerships

SASRIA Claims Learnership Vacancies (X4 Posts – 12 Months Programme)

SASRIA invites suitably qualified applicants to apply for their Claims Learnership Vacancies (X4 Posts – 12 Months Programme). The closing date for applications is 24 February 2026. This learnership is a great opportunity for young people who have completed Matric and want to start a career in insurance, claims administration, and customer service, even if they have no prior work experience.

A Career-Building Learnership That Opens Doors in Insurance

If you are looking for a structured opportunity to gain real workplace skills while learning at the same time, this Claims Learnership could be the right starting point for you. SASRIA plays an important role in South Africa’s insurance sector by handling special risk claims. Through this learnership, successful candidates will be trained to understand how claims are processed, assessed, and settled within the short-term insurance environment.

This is a 12-month learnership designed to give learners both practical workplace exposure and valuable industry knowledge. By the end of the programme, learners will have a strong foundation that can help them apply for future roles in claims, insurance administration, or customer service.

What the Claims Learnership Is About

The main purpose of the Claims Learnership is to train learners to correctly process and manage insurance claims within set rules and limits. Learners will be taught how to check whether claims are valid, assess responsibility, and help negotiate settlements, all while providing good customer service and managing costs responsibly.

All claims must be handled according to SASRIA policies and short-term insurance regulations. Learners will work under supervision and learn how important accuracy, fairness, and compliance are in the insurance industry.

Who Can Apply for This Learnership

This opportunity is open to applicants who meet the basic requirements listed below. One of the biggest advantages of this learnership is that no previous work experience is required.

Minimum Requirements

Matric certificate
No prior work experience needed

Preference will be given to people with disabilities, in line with employment equity goals.

This learnership is ideal for school leavers who are serious about learning, willing to follow procedures, and interested in office-based work.

What You Will Learn During the Programme

During the 12 months, learners will be trained in different areas related to claims handling and administration. You will gain both technical skills and workplace experience that are valuable in many industries.

Administration and Claims Processing Duties

Learners will be trained to assist with the full claims process, including:

Registering and opening new claims on the system
Capturing claims information and loading payments for approval
Checking new claims and supporting documents for accuracy and completeness
Making sure claims match SASRIA policy cover
Reviewing documents that support claim amounts and checking calculations
Maintaining claim records and document diaries on the IMS system
Updating claim reserves according to company policy
Following up on outstanding documents needed to finalise claims
Using judgment to assess claim risk and decide on the correct action
Approving claims within the allowed authority once all checks are complete
Escalating complicated or disputed claims to a supervisor
Making sure external service providers follow SASRIA procedures
Updating claim notes regularly so records reflect the latest information
Informing the underwriting department about missing cover, document issues, or changes in premium
Responding to customer enquiries in a professional and helpful way

These tasks will help learners understand how claims move from start to finish.

Working With Agents and Brokers

Another important part of the learnership involves communication and negotiation with agents and brokers. Learners will be exposed to:

Assisting with claim settlement negotiations
Communicating regularly with agents and brokers about claim progress
Updating all relevant parties on claim status and outcomes

This helps build confidence in professional communication and teaches learners how different stakeholders work together in insurance.

Additional Tasks and Workplace Exposure

Learners will also be expected to:

Assist with reasonable tasks assigned by the Line Manager
Support the team with general administrative duties when required
Learn how to manage time, meet deadlines, and work as part of a team

These experiences help learners adjust to a professional work environment.

Why This Learnership Is Worth Applying For

This SASRIA Claims Learnership offers more than just training. It provides real exposure to an important industry, helping learners build confidence, discipline, and valuable office skills. The programme is especially suitable for young people who want to grow into permanent roles in insurance, finance, or administration.

Even after the learnership ends, the experience gained can make your CV stronger and improve your chances of finding employment.

Important Closing Date

All applications for the SASRIA Claims Learnership X4 (12 Months) must be submitted by 24 February 2026. Late applications may not be considered.

If you have Matric, are eager to learn, and want to start a meaningful career path in the insurance sector, this learnership could be the opportunity that sets you on the right path. Apply early and take the first step towards building your future.

Apply Now