Reference Number: NCSCP
Job Description
SBV is currently seeking Cash Processors (Cashiers/Tellers) to join our team. The role is focused on the secure and efficient handling of cash, with strict adherence to policies and procedures.
Key Performance Areas (KPAs)
1. Receive Cash
- Receive deposits and update the applicable systems.
- Comply with all policies and procedures to minimize risks to both the company and the customer.
2. Prepare Cash on the Applicable System
- Check containers/bags for damages or tampering and report any anomalies to the Team Controller.
- Acknowledge containers/bags on the system.
- Process all deposits according to banks’ SLAs and SOPs.
- Prepare the workstation for efficient note counting.
3. Note Sorting
- Sort prepped deposits/notes (FDP/ACDP) within the required cut-off times.
- Send rejected notes to the Reject Teller with the necessary documentation for verification and balancing.
4. Reconciliation of ACDP Deposits
- Reconcile all rejected notes to validate information.
- Check all rejected notes manually for counterfeits, dye-stained, or mutilated notes.
- Transfer cash to vaults and perform end-of-day balancing/reconciliation.
- Handle all transactions, including shortages and surpluses, in accordance with SOPs.
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5. Desktop Deposit Processing
- Verify the integrity of the containers/bags and report any issues.
- Process and balance all deposits on the same day.
- Perform end-of-day balancing/reconciliation.
- Handle transactions, including shortages and surpluses, as per SOPs.
6. Sachet and Process Coin
- Process bulk coin deposits and teller coin transfers according to SBV policies.
7. Bank System Integrated Deposit Processing
- Validate transactions linked to system integrations.
- Inform client services of unlinked account numbers to avoid crediting delays.
- Verify deposit account numbers to prevent losses or misposts.
8. Payroll and Change Transactions
- Process payroll/change transactions within the customer’s SLA timeframes.
- Report discrepancies to the Team Controller.
- Ensure payroll entries are processed within the bank’s timeframes.
9. Prepack/Treasury
- Accurately pack and unpack Bank and ATM cash.
- Manage consumables and confirm proper recording of bag and seal numbers.
10. Manage Equipment
- Utilize equipment according to SOPs, protecting and maintaining company assets.
Requirements
Work Experience
- 6 months of previous cashier/teller experience (Advantageous).
Education
- Grade 12 with Maths Literacy.
Job Details
- Work Level: Junior
- Job Type: Contract
- Salary: Market Related
- Duration: Not specified
- EE Position: No
If you meet the above qualifications and are looking to join a dynamic and reputable company, apply today!