Retail Jobs

Takealot Wants You to Join as a Shopping Assistant – Start Your Career in Online Retail Now!

Takealot Invites Young, Motivated Applicants to Apply for Their Online Shopping Assistant Vacancies.
The closing date for applications is not specified – Apply As Soon As Possible to Avoid Missing Out.

Are you young, smart, and ready for a challenge? Takealot.com, one of South Africa’s biggest online shopping platforms, is looking for people just like you. They’re hiring Online Shopping Assistants in Cape Town. If you enjoy helping people, solving problems, and working in a fast-paced digital world, this could be your big break.

Takealot is a fast-growing company. They sell everything from books to electronics to home goods, and they’re known for great service. Now they’re building a team of customer service pros who can keep up with the speed and energy of online shopping. If that sounds like something you’d love, then read on!

What is the Job About?

As an Online Shopping Assistant, your main job is to help customers. Whether it’s through phone, email, or live chat, you’ll be solving problems and answering questions. You’ll need to be polite, quick, and helpful—no matter how busy the day gets.

You’ll be working under the Customer Service Team Leader and using different tools on the computer to get the job done. Sometimes you’ll talk to other departments in the company to make sure the customer gets the best answer. At the end of the day, your goal is to make every customer happy.

Key Responsibilities:

Here’s what you’ll be doing in this role:

Help customers with questions or problems in a professional and friendly way.
Listen carefully to find out what the customer needs and come up with a smart solution.
Chat with customers using phone calls, emails, or instant messages.
Use computer tools to find and fix issues.
Work with different teams inside the company to solve customer problems.
Always try your best to give the customer a great experience.

Do You Qualify?

To apply, you need to have the following:

A Grade 12 certificate (Matric) or something higher.
At least 6 to 12 months of experience in customer service.
You must speak and write English well.
You should know how to use the internet, email, and chat tools.
You must be okay working shifts – that includes weekends, holidays, and even night shifts.

What Kind of Person Are They Looking For?

Takealot wants people who:

Truly care about customers and making them happy.
Work hard and don’t give up easily.
Are quick to learn and not afraid to ask questions.
Are good at solving problems in smart ways.
Like to work fast but still do a good job.
Can work well with others in a team.
Can handle stress and keep calm when things get busy.
Like to try new things and come up with better ways to do the job.

The Work Environment

Takealot isn’t your usual 9–5 company. They’re full of energy and passion. Everyone works hard but also has fun. They believe in teamwork, sharing ideas, and always looking for ways to do things better.

Here’s what to expect:

A fun and supportive team.
A chance to grow in a fast-paced industry.
No big egos—just people who love what they do.
You’ll learn a lot and have space to grow if you’re ready to work for it.

Why You Should Apply

If you’ve been dreaming of working at a cool company with real growth opportunities, this is your chance. Takealot is not just offering a job—they’re offering a future. You’ll be learning, growing, and helping one of Africa’s biggest e-commerce companies continue to succeed.

Whether you’re fresh out of school with some customer service experience or someone who wants to move into the online world, this job could open many doors for you.

Don’t wait until it’s too late—this opportunity won’t be open forever.

How to Apply

If you fit the requirements and think you’re the right person for this job, head over to https://takealot.com and apply for the Online Shopping Assistant role under careers.

Apply Here