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The Capital Hotels Hotel Receptionist Vacancies

The Capital Hotels invites suitably qualified applicants to apply for their Hotel Receptionist Vacancies (Multiple Posts). The closing date for applications is 01 April 2026. These permanent, full-time positions offer a stable income of R8,000 per month and are ideal for individuals who are passionate about hospitality, guest service, and working in a professional hotel environment.

A Hospitality Brand That Is Changing the Way Hotels Work

The Capital Hotels is not just another hotel group. The company believes that the hospitality industry needs a fresh image and a modern approach. Instead of focusing only on systems and rules, the business focuses strongly on people. Staff members are respected, supported, and encouraged to grow.

At The Capital Hotels, employees are not treated as numbers. They are seen as the heart of the business. This strong staff culture creates a positive working environment where people enjoy coming to work, feel valued, and feel secure in their roles.

Managers do not simply manage from behind desks. Everyone is expected to be involved, take responsibility, and contribute to excellent service. Good performance is recognised quickly, and promotions are based on values, effort, and discipline rather than waiting long periods for approval.

Why Many Hospitality Workers Choose The Capital Hotels

Working at The Capital Hotels means being part of a team that believes in dignity, integrity, and pride in service. Employees are encouraged to think, act responsibly, and always put the guest experience first.

Some of the reasons people enjoy working for this hotel group include:

A respectful and supportive work culture
Clear opportunities for growth and promotion
Recognition of hard work and talent
A focus on teamwork rather than hierarchy
A professional environment where staff feel heard

If you enjoy working with people and delivering great service, this workplace offers a solid foundation for your hospitality career.

What the Hotel Receptionist Role Involves

As a Hotel Receptionist, you will be the first point of contact for guests. Your role is extremely important, as guests often judge their entire stay based on their first and last interactions at the front desk.

You will be responsible for welcoming guests, assisting them during their stay, and making sure all front office processes run smoothly. This role requires confidence, good communication skills, and the ability to stay calm in busy or stressful situations.

Receptionists must be professional at all times, as they handle sensitive guest information and financial transactions.

Main Duties and Responsibilities

The Hotel Receptionist role includes a wide range of front desk responsibilities. These include, but are not limited to, the following:

Checking guests in and out of the hotel in a professional and friendly manner
Maintaining guest accounts and processing payments and transactions during stays
Assisting guests with special needs, questions, or requests
Handling guest complaints calmly and finding practical solutions
Assisting with reservations when required
Making sure guest information is captured accurately on the system
Communicating clearly with other hotel departments to support guest needs
Ensuring confidentiality when handling guest and company information

This role requires strong attention to detail and the ability to manage more than one task at a time.

Minimum Requirements for This Position

To be considered for the Hotel Receptionist role, candidates must meet the minimum requirements listed below. These requirements help ensure that candidates are prepared for the demands of a busy hotel environment.

Applicants must have:

A Matric certificate
A hospitality qualification or a similar relevant qualification
Between 1 and 2 years of experience working as a receptionist
Strong computer skills, including MS Office
Experience using a hotel property management system, preferably Protel
The ability to remain calm and professional under pressure
Good problem-solving skills and a hands-on approach
The ability to work well both independently and as part of a team

Candidates must also be honest, trustworthy, well presented, and well spoken.

Skills and Personal Qualities That Matter

The Capital Hotels is looking for receptionists who take pride in their work and lead by example. Strong personal values are just as important as technical skills.

Successful candidates will demonstrate:

Excellent attention to detail
Strong communication skills
A professional and friendly attitude
The ability to work shifts, including weekends and public holidays
A high level of confidentiality and discretion
A team-player mindset with a willingness to assist others

These qualities help create a positive experience for both guests and colleagues.

Important Employment Information

This is a permanent, full-time position with a salary of R8,000 per month. The job has been posted today, and applications close on 01 April 2026.

Applicants should note that if they live outside the city where the hotel is located, relocation costs will be at their own expense if appointed.

Job Reference Number: CD1495399PorHRHE

Why This Receptionist Job Is Worth Applying For

This role offers more than just a front desk position. It provides real experience in a respected hotel group that values its employees. The skills gained in this role can open doors to future opportunities in hotel management, guest services, or other hospitality roles.

If you are passionate about service, enjoy working with people, and want to grow in the hospitality industry, this Hotel Receptionist opportunity at The Capital Hotels could be the right next step in your career.

Tip for Applicants: Make sure your CV highlights your receptionist experience, computer skills, and ability to handle guests professionally. Apply early to avoid missing out.

Apply Now