Toys R Us and Babies R Us South Africa Seek Shop Assistants – Apply Before Deadline!

Toys R Us and Babies R Us South Africa invite suitably qualified applicants to apply for Shop Assistant vacancies across their stores. The closing date for applications is 02 September 2025. If you have a passion for retail, love working with people, and want to be part of a brand that brings joy to both children and adults, this could be the perfect opportunity for you.

Joining Toys R Us and Babies R Us is more than just finding a job. It’s about becoming part of a family that values fun, imagination, and customer satisfaction. With over 60 stores nationwide, plus branches in Namibia, Botswana, Zambia, and a fast-growing online store, Toys R Us SA is one of the largest and most exciting retail brands in Southern Africa.

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Why This Job Matters

Working at Toys R Us and Babies R Us is not only about selling toys and baby products—it’s about creating magical experiences for every customer who walks through the door. From little kids searching for their dream toy to parents shopping for baby essentials, you’ll play an important role in making shopping unforgettable.

Retail is one of the most dynamic industries, and a role as a Shop Assistant is an excellent way to build valuable customer service and sales skills that can benefit you for life. Whether you are starting your career or looking to grow in retail, this opportunity gives you the chance to work in a well-known international brand.

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Job Purpose

The main purpose of this position is simple: maximize sales by providing excellent customer service and giving every shopper a WOW experience. As a Shop Assistant, you will not only help customers but also ensure that the store runs smoothly, products are displayed correctly, and promotions are rolled out on time.

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Key Skills You Need

If you want to stand out as a candidate, here are the skills that Toys R Us and Babies R Us are looking for:

• Strong sales drive and willingness to meet targets.
• Excellent customer service skills that make shoppers feel valued.
• A motivated and determined attitude.
• Confidence in communication and selling.
• Ability to merchandise and ensure products look attractive on shelves.
• High energy and positivity to keep the store atmosphere vibrant.

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What You Will Be Doing Every Day

As a Shop Assistant, you will be involved in a wide range of duties that keep the store running successfully. Some of your responsibilities will include:

1. Delivering outstanding customer service and ensuring each customer enjoys a WOW shopping experience.
2. Helping customers with their individual needs and making sure they leave the store happy.
3. Providing quick and relevant assistance both on the sales floor and by phone.
4. Following customer service standards at all times.
5. Advising customers about products, pricing, and warranties.
6. Demonstrating and explaining products to help customers make the right choice.
7. Driving sales while also focusing on add-on sales and services.
8. Making sure products are priced correctly and displayed neatly.
9. Supporting in-store promotions and helping plan them in advance.
10. Maintaining proper store layouts, housekeeping, and merchandising standards.
11. Reporting to the Store Manager about fast-moving and slow-moving products.
12. Taking part in stock counts and stock takes.
13. Minimizing stock losses and controlling expenses in your area.
14. Protecting company assets and ensuring store security.

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Entry Requirements

To apply for this position, you must meet the following requirements:

• Matric Certificate is compulsory.
• At least six months of retail experience.
• Must have own or reliable transport, as you will be required to work shifts.

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General Duties

Apart from daily responsibilities, Shop Assistants are also expected to:

• Carry out any extra tasks assigned by Senior Management.
• Complete all required training and service programs.
• Handle company information with strict confidentiality.
• Take part in personal development and regular performance reviews.
• Stay up to date with company policies and procedures.
• Adapt to new technology and methods introduced by the company.

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Why You Should Apply Today

This opportunity is perfect for anyone who loves working with people, enjoys retail, and wants to be part of a trusted international brand. Toys R Us and Babies R Us don’t just sell products—they create memories for families. By working here, you’ll be part of something bigger: helping customers experience joy, whether it’s a child finding their favorite toy or a parent buying something special for their baby.

With the closing date set for 02 September 2025, candidates are encouraged to apply as soon as possible. Jobs in retail at this level are highly competitive, and the earlier you submit your application, the better your chances of being shortlisted.

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Take Action Now

Toys R Us and Babies R Us are waiting for energetic, friendly, and passionate people to join their team as Shop Assistants. If you have the right attitude, skills, and qualifications, this is your chance to grow with one of the most loved brands in South Africa.

Closing Date: 02 September 2025 – Don’t wait until it’s too late. Prepare your CV, make sure your documents are in order, and apply today to secure your spot.