Truworths invites qualified candidates to apply for the position of Assistant Store Manager at our Menlyn store. This is a permanent, on-site role in our Field Operations department. Don’t miss your chance to join one of South Africa’s leading fashion retailers! The closing date for applications is 23 January 2025.
Why Join Truworths?
At Truworths, we thrive in a fast-paced, dynamic environment where innovation and a love for fashion drive our success. We are constantly pushing boundaries to stay ahead in the South African fashion industry. As an Assistant Store Manager, you’ll play a pivotal role in helping us achieve our goals. You’ll work alongside passionate individuals who are dedicated to providing world-class customer service and exceptional shopping experiences.
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What You’ll Do
As the Assistant Store Manager, you will support the Store Manager in various aspects of the store’s operations. Here’s a closer look at your responsibilities:
Store Operations
- Daily Management: Assist with the day-to-day running of the store, ensuring everything operates smoothly.
- Stock Control: Manage stock losses and ensure shrinkage stays within company targets.
- Sales Performance: Drive store turnover by meeting daily, weekly, and monthly sales targets.
Visual Merchandising
- Store Presentation: Maintain the visual appeal of the store, ensuring it is always inviting and aligned with the brand’s image.
Financial Management
- Expense Control: Monitor and manage store expenses to maximize profitability.
Customer Service
- Customer Satisfaction: Deliver exceptional customer service and ensure customer needs are met, creating a shopping experience that encourages repeat visits.
Team Leadership
- Staff Development: Oversee recruitment, training, and performance management. Ensure the team is motivated and aligned with store goals.
- Compliance: Ensure staff adhere to company policies and procedures.
Operational Tasks
- Checklist Management: Conduct daily, weekly, and monthly checklists to maintain store standards.
- Spot Checks: Regularly check service desks and fitting rooms to ensure operational efficiency.
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What We’re Looking For
Qualifications
- Matric or Equivalent: A minimum educational requirement of a matric certificate or equivalent.
Experience
- Retail Management Experience: 3-5 years of proven experience in managing a fashion retail store.
- Track Record: A history of successfully managing a fashion retail store, meeting sales targets, and leading a team.
Skills and Competencies
Technical Skills
- Computer Literacy: Proficiency in Microsoft Excel and Word is essential.
Behavioral Skills
- Administrative Skills: Strong administrative abilities to manage store operations effectively.
- Organizational Skills: Excellent planning and organizational capabilities to ensure smooth store management.
- Leadership: Strong leadership and motivational skills to inspire the team.
- Customer Focus: A customer service-oriented mindset to meet and exceed customer expectations.
- Sales Drive: A focus on achieving sales targets and driving the store’s performance.
- Communication: Effective communication skills to interact with customers, staff, and management at all levels.
Why This Role is Perfect for You
If you have a passion for fashion, a knack for leadership, and the drive to excel in a retail environment, this role is perfect for you. Truworths offers an exciting platform to grow your career, inspire a team, and contribute to a brand that sets the pace in fashion retail.
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Apply Today!
Take the next step in your retail career with Truworths. Join us and be part of a team that values creativity, excellence, and customer satisfaction.
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