Retail Jobs

Dunns Hiring: General Assistant (P27) – Join the Team and Build Your Future in Retail!

Dunns, one of South Africa’s most trusted fashion brands, is inviting suitably qualified applicants to apply for the position of General Assistant (P27) within their Operations – Stores Department. If you are passionate about customer service, love working with people, and enjoy being part of a dynamic retail team, this opportunity is for you.

Closing Date: 29 October 2025
Reference Number: PSP251024-6

This role is a great entry point into the retail industry and is ideal for someone who enjoys working in a fast-paced environment. Dunns is known for offering affordable fashion and exceptional customer experiences, and this position plays a key role in ensuring customers always leave the store happy.

About the General Assistant (P27) Role at Dunns

As a General Assistant, you will help ensure smooth day-to-day operations in the store. Your main goal will be to deliver excellent customer service, help customers find what they need, and keep the store well-organized and fully stocked.

The role involves everything from assisting shoppers and handling merchandise to supporting your teammates and maintaining neat, attractive displays. You’ll be part of a friendly and hardworking team that focuses on creating a positive shopping experience for every customer who walks through the door.

Working in retail can be busy, but it’s also rewarding — every day brings new challenges, new customers, and new chances to grow your skills.

Minimum Qualification Required

Matric (Grade 12) or equivalent qualification is required.

This position is open to individuals who are serious about building a career in retail and who are eager to learn and contribute to the success of the Dunns brand.

Knowledge, Skills, and Experience Needed

To succeed as a General Assistant (P27) at Dunns, you’ll need to bring both enthusiasm and strong people skills. Here’s what the company is looking for:

Excellent customer service orientation – always ready to help customers with a smile.
Ability to work well in a team – you’ll be part of a close-knit store team that supports each other.
Planning and time management skills – able to organize your daily tasks effectively.
Computer literacy – basic computer skills are helpful for store systems and administration.
Strong attention to detail – keeping displays neat, merchandise organized, and paperwork accurate.
Good communication skills – able to talk comfortably with customers and co-workers.
Tolerance for stress – able to handle busy days and challenging customers calmly.
High level of integrity and initiative – trustworthy, dependable, and able to take action when needed.

If you’re the kind of person who enjoys working with people, stays calm under pressure, and takes pride in doing a job well, this position will be a great fit.

Key Responsibilities of the Job

As a General Assistant, your duties will include:

Achieving daily, weekly, and monthly sales targets by helping customers and maintaining a strong focus on sales performance.
Protecting company assets, including stock, cash, store equipment, staff, and customers, through careful attention to policies and procedures.
Ensuring the effective implementation of store layouts to make shopping easy and enjoyable for customers.
Providing top-quality customer service by greeting shoppers, answering questions, and helping them find what they’re looking for.
Managing stockroom activities, including mark-downs, lay-byes, and returns, while keeping accurate records.
Supporting merchandise replenishment – making sure shelves are always well-stocked and displays look fresh and appealing.
Maintaining excellent housekeeping standards to ensure the store is clean, safe, and welcoming.

Every task you perform contributes to the store’s success and helps Dunns continue to offer the great shopping experience it’s known for.

Why Work for Dunns?

Joining Dunns means becoming part of a respected South African retail family with a long history of serving customers with style and value. The company believes in developing its employees and providing opportunities for growth, making this position a perfect first step for anyone hoping to build a lasting career in retail.

You’ll learn valuable skills such as teamwork, customer communication, and problem-solving — skills that will benefit you in any future job. Dunns also provides a supportive and inclusive workplace where everyone’s contribution matters.

How to Apply

If you meet the requirements and are excited about this opportunity, make sure to submit your application before 29 October 2025 using the reference number PSP251024-6.

Applications can usually be submitted through the official Pepkor or Dunns career portal, or directly at your nearest Dunns store, depending on the location of the vacancy.

Apply Now

Be sure to include a detailed CV, certified copy of your ID, and copies of your qualifications when applying.

Take the First Step Toward a Career in Retail

If you are energetic, people-focused, and ready to learn, this could be the perfect opportunity to start your career journey with Dunns. As a General Assistant, you’ll gain real-world experience, grow your confidence, and develop the skills needed to move up in the retail world.

Closing Date: 29 October 2025
Reference Number: PSP251024-6

Apply today and take your first step toward an exciting future in retail with Dunns — where passion, teamwork, and great customer service lead the way.