Empact Group invites suitably qualified applicants to apply for Food Services Assistant Vacancies. The closing date for applications is 15 October 2026. If you have Matric and working experience in the hospitality industry, this opportunity may be worth checking.
The Food Services Assistant role involves helping with food production, front-of-house and back-of-house duties, customer service and general support. Employees will also be expected to follow all relevant Health and Safety and Food Safety regulations while carrying out their work.
For people who enjoy working in hospitality and serving customers, this type of position can offer valuable workplace experience.
The main purpose of the Food Services Assistant job is to perform different tasks that support the food service operation.
The successful candidate may work with food production as well as other duties needed to keep the front and back of house areas running properly.
This means the role can involve different tasks during the working day. Applicants should therefore be willing to assist where needed and follow instructions from supervisors and other members of the team.
Food safety is also an important part of the job. Employees must follow the required rules and procedures when handling food and working in food service areas.
| Job Details | Information |
|---|---|
| Company | Empact Group |
| Position | Food Services Assistant |
| Industry | Hospitality / Food Services |
| Closing Date | 15 October 2026 |
| Minimum Education | Matric |
| Hospitality Experience | Essential |
| Customer Service Experience | Advantage |
| Food and Beverage / Culinary Qualification | Advantage |
A Food Services Assistant supports different parts of the food service operation.
The job is not limited to one task. Employees may assist with food preparation, front-of-house duties, back-of-house support and other general tasks needed by the team.
The main responsibilities listed in the advert include the following.
The successful candidate will perform a variety of tasks linked to food production.
Applicants should have basic knowledge of food preparation and understand the importance of working safely and hygienically around food.
Food preparation tasks must be completed according to the required workplace procedures.
The employee should also take care to maintain good personal hygiene while working with food.
Food Services Assistants may also provide general support in the front of house.
Front-of-house areas are usually where customers interact with the food service team. This means employees need to communicate politely and professionally with customers when required.
Good customer service can make a big difference to the overall experience of people using the food service.
The role also includes general support in the back of house.
Back-of-house areas are where many food preparation and support activities take place away from the main customer area.
Employees should be willing to assist with tasks assigned by the team and help keep the operation running smoothly.
Health and safety are important parts of this position.
The Food Services Assistant must follow all applicable Health & Safety and Food Safety regulations.
This is especially important when working around food, kitchen equipment and other workplace areas.
Employees are expected to follow the correct procedures and instructions to help maintain a safe and hygienic environment.
Empact Group has listed specific education and experience requirements for the position.
Working experience in the hospitality industry is essential.
Applicants should therefore have previous experience working in a hospitality environment.
This experience may help you understand the pace of hospitality work and the importance of customer service, cleanliness, food safety and teamwork.
A Matric certificate is essential for this position.
Applicants should make sure they have completed Grade 12 and can provide the required information or documentation during the recruitment process.
Customer service experience is an advantage.
While it is not listed as essential, previous experience dealing with customers can be useful because the role may include front-of-house duties.
Applicants who have worked directly with customers should make sure this experience is clearly included in their application.
A Food and Beverage or Culinary Arts qualification would be an advantage.
This means applicants who have studied in one of these areas may have an additional qualification that is relevant to the position.
The company is looking for applicants with several basic skills and personal qualities.
Applicants should have knowledge of basic food preparation.
This is useful because part of the role involves supporting food production.
You should also understand why food must be handled carefully and why hygiene is important when preparing or serving food.
Good communication skills are required.
The employee may need to communicate with customers, colleagues and supervisors throughout the working day.
Being able to listen carefully and understand instructions is also important when working in a busy hospitality environment.
The company expects employees to take pride in their personal appearance and hygiene.
This is particularly important in food service because employees work around food and customers.
Good personal hygiene should be maintained throughout the working day.
Empact Group is looking for people who are passionate about providing a world-class service to clients and customers.
This means applicants should care about the service they provide and try to make each customer interaction positive.
A helpful attitude can be important when working in a customer-facing environment.
The Food Services Assistant vacancy may suit job seekers who already have hospitality industry experience and a Matric certificate.
It may also suit applicants who have worked in customer service or studied Food and Beverage or Culinary Arts.
You should be comfortable working as part of a team and assisting with different tasks.
Applicants should also be prepared to work in an environment where food safety, hygiene and customer service are important.
If you enjoy hospitality work and like helping customers, the duties listed in this vacancy may match your experience.
Before applying, make sure you understand the main requirements:
Empact Group states that it is committed to Employment Equity in line with legislation.
The company says it will give first preference to candidates according to its Employment Equity requirements.
Applicants should therefore make sure that all information provided during the application process is accurate and complete.
Empact Group also provides information about how personal information is handled when someone applies for a position.
When applying for a role at Empact Group (Proprietary) Limited, personal information provided by the applicant will be held or stored securely for recruitment purposes.
The company states that personal information will be stored electronically in a database. Where necessary, some information may also be kept in hard copy.
According to the advert, the storage of this information will be secure and regularly audited in relation to the safety and security of personal information, in line with the Protection of Personal Information requirements.
Job seekers should make sure they only provide accurate information when completing their application.
Before submitting your application, check that you meet the main requirements.
You should have Matric and previous hospitality industry work experience, as both are essential requirements listed by Empact Group.
If you have customer service experience, a Food and Beverage qualification or a Culinary Arts qualification, include these details in your application because they are listed as advantages.
It is also important to make sure you understand that the role involves food production and general support in both front-of-house and back-of-house areas.
The closing date for the Empact Group Food Services Assistant vacancy is 15 October 2026.
Applicants who meet the requirements should carefully follow the application instructions and submit their applications before the closing date.
Make sure your details, qualifications and work experience are correctly captured before sending your application.
If you meet the requirements, carefully check the official vacancy information and complete your application before 15 October 2026.
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