Fidelity Services Group Personal Assistant / Receptionist Vacancy

Fidelity Services Group invites suitably qualified applicants to apply for their Personal Assistant / Receptionist Vacancy. The closing date for applications is 24 July 2026. If you have experience in administration, enjoy working in a professional office environment, and have excellent organisational skills, this permanent opportunity could be the perfect next step in your career. The successful candidate will be based at the company’s FSS Branch in Bloemfontein and will provide administrative and secretarial support to senior management.

An Excellent Administrative Opportunity at Fidelity Services Group

Fidelity Services Group is one of South Africa’s leading security and risk management companies. The company continues to grow by employing skilled professionals who help keep its operations running smoothly.

The Personal Assistant / Receptionist position is ideal for someone who enjoys organising schedules, communicating with people, handling office administration, and supporting senior management. If you are confident, professional, and able to work under pressure, this role offers an excellent opportunity to grow your administrative career with a respected employer.

Why You Should Apply

Administrative positions with established companies like Fidelity Services Group are highly sought after because they offer valuable experience and opportunities for long-term career growth.

Some of the benefits of this opportunity include:

• Permanent employment.
• Opportunity to work for a leading South African company.
• Professional office working environment.
• Opportunity to support senior management.
• Gain valuable administrative and secretarial experience.
• Build your career within a well-known organisation.
• Develop advanced office management skills.

If you enjoy planning, organising, and helping a business operate efficiently, this position may be the right fit for you.

What Does a Personal Assistant / Receptionist Do?

The successful candidate will report directly to the Branch Manager and provide daily administrative support to the Regional Manager.

The role combines personal assistant responsibilities with front-office reception duties, making every day varied and rewarding.

Main Duties and Responsibilities

Your daily responsibilities may include the following:

Diary and Appointment Management

You will help manage the Regional Manager’s daily schedule by:

• Booking appointments.
• Managing diaries.
• Scheduling meetings.
• Organising client engagements.
• Coordinating business events.

Good planning ensures that meetings and activities run smoothly.

General Office Administration

Administrative duties are an important part of this position.

These may include:

• Filing documents.
• Managing office records.
• Completing administrative tasks.
• Supporting daily office operations.
• Keeping office information organised.

Email and Correspondence Management

You will assist with communication by:

• Managing emails.
• Preparing written correspondence.
• Responding to enquiries where appropriate.
• Ensuring important communication reaches the correct people.

Professional communication is essential in this role.

Reception and Switchboard Duties

As the receptionist, you will be one of the first people visitors and callers interact with.

Your responsibilities will include:

• Answering incoming telephone calls.
• Transferring calls to the correct staff members.
• Taking messages when employees are unavailable.
• Welcoming visitors professionally.
• Directing walk-in clients to the correct department.

Excellent customer service and communication skills are important.

Meeting Support

The successful candidate will also assist with meetings by:

• Taking accurate meeting minutes.
• Preparing meeting documents.
• Organising presentations.
• Assisting with meeting arrangements.

Attention to detail is essential when recording important information.

Report Preparation

You will be responsible for preparing various business reports.

These may include:

• Weekly reports.
• Monthly reports.
• Management reports.
• Presentations.
• Business documents.

Strong computer skills will help you complete these tasks efficiently.

Confidential Administration

This position requires a high level of professionalism.

You will handle:

• Confidential documents.
• Sensitive company information.
• Private correspondence.
• Management communications.

Maintaining confidentiality is one of the most important responsibilities in this role.

Supporting Daily Operations

You will also assist management with general operational coordination by:

• Responding to enquiries.
• Assisting different departments.
• Following up on administrative tasks.
• Helping management stay organised.

Minimum Requirements

Before applying, make sure you meet the following requirements:

• Grade 12 (Matric).
• A post-school Administrative or Secretarial qualification.
• Between 3 and 5 years’ experience as an Administrator or Personal Assistant supporting senior management.
• Valid driver’s licence.
• Own reliable transport.
• Willingness to travel when required.
• Ability to work overtime when necessary.
• Clear criminal record with no pending criminal cases.
• Advanced Microsoft Excel skills.
• Advanced Microsoft Word skills.
• Advanced Microsoft PowerPoint skills.
• Knowledge of SAP will be an advantage.
• Knowledge of ePayroll systems will be beneficial.

Skills Fidelity Services Group Is Looking For

The company is looking for candidates who possess strong administrative and communication abilities.

Important skills include:

• Excellent written and verbal communication.
• Strong interpersonal skills.
• Good report writing skills.
• Excellent organisational skills.
• Time management skills.
• Ability to work independently.
• Ability to meet deadlines.
• Attention to detail.
• Initiative.
• Assertiveness.
• Professional behaviour.
• High emotional intelligence (EQ).
• Ability to remain calm under pressure.
• Strong conflict resolution skills.
• Ability to build positive working relationships.
• Teamwork.
• Accountability and ownership.

These qualities are essential for supporting senior management in a busy office environment.

Working Environment

The successful candidate should be prepared to:

• Work in a fast-paced office.
• Handle multiple tasks at the same time.
• Meet strict deadlines.
• Travel when required.
• Work additional hours during busy periods.
• Maintain professionalism at all times.

This role requires someone who enjoys responsibility and can manage pressure effectively.

Who Should Apply?

This opportunity is ideal for individuals who:

• Have experience as a Personal Assistant or Administrator.
• Enjoy office administration.
• Are organised and dependable.
• Have excellent computer skills.
• Can communicate professionally.
• Enjoy supporting senior managers.
• Can keep confidential information secure.
• Want to build a long-term administrative career.

If you enjoy working behind the scenes to help a business operate smoothly, this position could be a great match.

Prepare a Strong Application

Before submitting your application, make sure your CV is updated and highlights your experience.

Your CV should clearly include:

• Your administrative experience.
• Personal Assistant experience.
• Secretarial qualifications.
• Computer skills.
• Microsoft Office proficiency.
• Previous employers.
• Contactable references.
• Your driver’s licence details.

A professional and well-organised CV can improve your chances of being shortlisted.

Take the Next Step in Your Administrative Career

Fidelity Services Group continues to invest in skilled professionals who help drive the company’s success across South Africa. This Personal Assistant / Receptionist vacancy offers an excellent opportunity for experienced administrators who want to work in a respected organisation while supporting senior leadership.

If you meet the minimum requirements and are ready to take on a challenging and rewarding office role, submit your application before the 24 July 2026 closing date. This could be the opportunity that helps you take your administrative career to the next level.