FNB Hiring Part-Time Call Centre Agents (2025) – No Experience Needed

Looking to start your career at a top South African bank? FNB is now hiring part-time Call Centre Agents for 2025 on a 12-month flexi contract – and you don’t want to miss this golden opportunity!

Whether you’re a student, recent graduate, or just someone looking to grow in the banking sector, this role could be your stepping stone. But hurry – applications close on 10 June 2025!

🏦 Job Overview

Position: Call Centre Agent (Part-Time, 12-Month Flexi Contract)
Location: South Africa (Exact location not specified)
Company: FNB – Part of the FirstRand Group
Job Requisition ID: R35072
Application Deadline: 📅 10 June 2025
Employment Equity: Yes – inclusive of persons with disabilities
Contract Type: Fixed-term

🧠 What You’ll Be Doing

As an FNB Call Centre Agent, your day will be all about answering customer calls, handling live chats and emails, and resolving queries to provide a top-tier banking experience. You’ll be the friendly voice and helpful hand for FNB clients!

Key Responsibilities:

✅ Respond to customer queries via phone, email, and live chat
✅ Place outbound calls to follow up on documents or incomplete queries
✅ Support eBucks-related issues for branches and customers
✅ Handle complaints with care and offer fast resolutions
✅ Collaborate with teams and contribute to innovation
✅ Maintain accurate records and meet performance targets
✅ Promote service excellence and customer satisfaction
✅ Show flexibility, teamwork, and a solutions-driven mindset

📋 Requirements

While the official post doesn’t list specific qualifications, based on typical call centre roles at FNB:

Matric (Grade 12) is usually preferred
Excellent communication and interpersonal skills
Must be comfortable using phones, email & online systems
Strong problem-solving abilities
Must be available to work flexible hours (shift-based work possible)
A positive attitude and willingness to learn is a must

Bonus: This is a great opportunity for young professionals or first-time job seekers to get into the banking sector.

♿ Employment Equity & Inclusion

FNB supports fair employment practices. If you’re living with a disability, you are encouraged to apply and disclose your status voluntarily – FNB respects your privacy and will only use the info when legally required.

💡 Why Join FNB?

Work with one of South Africa’s top banks
Get valuable training and experience in customer service
Potential for career growth and permanent roles
Be part of a team that’s focused on innovation, excellence, and support

✅ How to Apply

Applications close on 10 June 2025 – don’t wait until the last minute!

➡️ Visit the official FNB Careers Portal
➡️ Search for job requisition R35072
➡️ Complete the online application form
➡️ Upload your CV and any supporting documents
➡️ Hit submit and keep your phone nearby – they might call you soon!

Apply Here

⚠️ Don’t Miss This!

This is a perfect entry-level role for someone looking to break into finance, banking, or customer support. If you’re eager to learn, flexible, and friendly – this job could open doors to a long-term career at FNB!

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