Nedbank is Hiring: Sales and Service Team Leader Wanted! Apply Now – Limited Positions Available

Nedbank invites suitably qualified applicants to apply for their Sales and Service Team Leader vacancies (1 Position). The closing date for applications is 31 December 2024. This is your chance to lead a dynamic team and grow your career at one of South Africa’s top banks!

If you have strong leadership skills and a passion for driving sales, this role is perfect for you. As a Sales and Service Team Leader at Nedbank, you’ll lead your team to success while ensuring clients receive top-tier service.

Here’s everything you need to know to apply.

📋 Job Overview

Job Title: Sales and Service Team Leader
Location: Western Cape – Somerset West
Job Type: Full-Time, Permanent
Department: Sales and Service
Requisition Number: 137266
Leadership Level: Manage Others (MO)
FAIS Affected: Yes (This position requires a Financial Advisory and Intermediary Services qualification)
Closing Date: 31 December 2024

🛠️ Key Responsibilities – What Will You Do?

As a Sales and Service Team Leader at Nedbank, you’ll be responsible for leading a team to meet business goals and drive customer satisfaction. Here’s a breakdown of your key duties:

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📈 Sales & Market Growth

• Increase Market Share – Attract new clients, retain existing ones, and promote cross-selling of Nedbank’s financial products.
• Achieve Sales Targets – Meet and exceed sales goals set for the branch or market.
• Lead Sales Activities – Guide and manage sales leads from start to finish.
• Boost Digital Sales – Encourage customers to use Nedbank’s digital platforms for a seamless experience.
• Maximize Profitability – Drive growth in market profitability and monitor business performance reports.
• Client Acquisition – Identify new client opportunities and create strategies to grow the client base.

📦 Operations & Compliance

• Maintain Device Uptime – Ensure ATMs, self-service kiosks, and digital banking tools are always operational.
• Compliance & Risk – Ensure compliance with operational and legislative requirements, including FAIS, AML, FATCA, TCF, and POPIA regulations.
• Housekeeping Standards – Ensure branch cleanliness and adherence to health and safety standards (OHASA).
• Audit Compliance – Make sure your branch achieves a high score on Risk and Compliance audits.

🤝 Customer Engagement & Service

• Customer-Centric Approach – Deliver world-class customer service and ensure high client satisfaction.
• Promote Digital Self-Service – Encourage clients to use digital banking platforms.
• Problem-Solving – Resolve customer issues and ensure a positive experience.

🧑‍🤝‍🧑 Team Leadership & Development

• Coach and Mentor Staff – Motivate and train your team to excel in sales and customer service.
• Performance Reviews – Conduct regular feedback sessions and guide your team on personal and business goals.
• Resource Management – Plan and manage staffing schedules to ensure efficiency.
• New Staff Onboarding – Ensure new hires are properly trained and equipped for success.
• Consequence Management – Manage discipline and handle employee relations to maintain a positive work environment.

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If you have a passion for leadership and a drive to see your team succeed, this role is for you!

📚 Qualifications & Experience – What You Need To Apply

To qualify for the Sales and Service Team Leader position at Nedbank, you must meet the following criteria:

🎓 Essential Qualifications

• Diploma (preferably in Banking, Sales, or a related field)
• FAIS Compliance – You must have an approved FAIS qualification.

🧰 Experience Required

• 1 – 2 years experience as a Sales and Service Team Leader in the banking sector.

💪 Skills You’ll Need To Succeed

If you want to thrive in this role, you’ll need a mix of leadership, technical, and customer service skills. Here’s a list of the most important skills for this role:

• Sales Coaching – Help your team meet and exceed their sales goals.
• Delegation & Empowerment – Allow your team to take ownership of their roles.
• Customer Relationship Management – Build strong relationships with clients to increase loyalty.
• Problem-Solving Skills – Handle customer complaints and operational issues with ease.
• Time Management – Manage multiple tasks at once and meet deadlines.
• Regulatory Knowledge – Understand regulations like FAIS, AML, FATCA, TCF, and POPIA.
• Technical Skills – Be familiar with Nedbank’s operational systems, risk controls, and governance policies.

If you’re a natural leader who enjoys helping others succeed, this is your chance to shine.

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🔥 Why Should You Apply?

If you’re still wondering why you should apply for this role, here are some of the biggest benefits of working as a Sales and Service Team Leader at Nedbank:

✅ Career Growth – Lead a team, gain leadership experience, and grow your career within Nedbank.
✅ Be Part of a Winning Team – Work with motivated sales professionals and help them achieve their goals.
✅ Job Security – Permanent, full-time employment in one of South Africa’s most respected banks.
✅ Attractive Salary – Competitive salary and benefits package.
✅ Growth Opportunity – Take charge of a branch and grow your leadership skills.

This is your chance to be part of something great. Don’t miss it!

📝 How To Apply (Simple Steps)

Here’s how to apply for the Sales and Service Team Leader position at Nedbank:

1. Update Your CV – Ensure your CV highlights your sales experience and leadership skills.
2. Prepare Your Application – Write a cover letter explaining why you’re a good fit for this role.
3. Submit Your Application – Send your CV and cover letter to Nedbank Recruiting Team at +27 860 555 566.

Click Here To Apply

If you can’t find this job on the Nedbank website, you can activate job alerts to be notified as soon as new positions become available.

🔥 Pro Tips To Boost Your Application

1. Customize Your CV – Highlight your experience as a team leader and your knowledge of banking products and customer service.
2. Write a Strong Cover Letter – Explain why you’re the perfect candidate for this role. Focus on your achievements and leadership qualities.
3. Apply Early – Submitting your application early increases your chances of being noticed.

📢 Don’t Miss Out – Apply Before 31 December 2024!

This is your chance to take your career to new heights. Nedbank is looking for passionate leaders like you to take charge of their Sales and Service teams. Apply now and secure your spot as a Sales and Service Team Leader!

📝 Contact the Nedbank Recruiting Team for more information:
📞 +27 860 555 566

If you don’t see this job listed, activate job alerts to be the first to know when similar positions open up.